Hotel Dekat Muzium Sejarah Hangzhou

"Tip top cleanliness, the staff are all so warm and polite, they offered free hot drinks at the lobby all day long and midnight hot porridge. They even have free laundry service that deliver to your doorstep. Everything is good here, service is good and they even have all kind of aminities that if free at lobby for you. I'll definitely visit here again next time. "

"I highly recommend this place for travellers in Hangzhou. The service is unmatched. Most staff speak English. They’re always available for help! It’s in a great location with the night market just steps away. It’s a pleasant walk to West Lake. The hotel is very new and modern. The breakfast buffet was fabulous and offered a huge variety of very fresh food."

"Stayed only 1 night, but the reception staff were warm and friendly."

"Great stay. The staff is the best. The breakfast delicious, lots of western options, big variety of dishes, very nice presented. The staff in the restaurant was so helpful and nice to us. Great location. Rooms a bit small, but enough. Thanks a lot!"

"Not bad it was very comfortable"

"Don’t trust the pictures, hotel and rooms were dirty there was garbage left in"

"レンジと洗濯機が付いているのが非常に良かったです"

"Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room."

"Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue."

"Surprisingly good location for West lake and nearby shopping stripe. Located in a quiet street, there is a night market just opposite on the road, and walking distance to West lake in 10 mins. Not your 4 star room, but comfort for a night stay. Facilities are a bit dated but checked-in was smoothand easy, the check-in instructions were clear."

"客服服務是非常好，去的時候主動也免費升級了。但洗澡熱水溫度很低"

"It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception...

"Super Hotel in der Stadtmitte! Ein wenig laut, da die Fenster nicht ganz dicht geschlossen haben. Personal war sehr, sehr freundlich und hilfsbereit. Der Frühstück war der Hammer. Wir haben uns rund um wohl gefühlt."

"The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher...