Hancock Hotels with Swimming Pool

"Overall the room was clean and the bed was comfortable. Only complaint was the installation of a new thermostat for the room. It did not work (unless you wanted a/c only) the heat would not come on and the thermostat was complicated. Front desk staff did not know how to work the new thermostat. They were very kind and apologized. I just wish the hotel had made an attempt at training their staff before subjecting the guests to this new system. "

"The door was sticking when it was opened & closed to our room. I could see that there was water damage to the ceiling. I feel there should be a fan in the bathroom. The young lady at the front desk at check in was very nice and courteous to me while checking in. Even when we came back to our room I requested another bottle of water, she graciously provided. The gym was very good, and gave us what was needed. The breakfast was fair, but again we were able to get what was needed. Fruit would be a nice addition."

"Not much of a breakfast selection. Elevators were left uncleaned after the swimmers, grounds are dated. Staff was great and the room was very good. Acceptable for a quick over night stsy"

"cc"

"The woman at the desk (Karin) was terrific. She went out of her way to make us feel at home. The facility was spotless and very comfortable. I would not hesitate to stay there again."

"Rooms were clean, a lightbulb was out, but maintenance was quick to fix. Breakfast was nice and the coffee was great!"

"Quiet night sleep and a great breakfast"