Hotel Rooms with Balcony in Ha Long Bay

"I did the 1 night cruise and the whole experience was excellent. The administration (Anna) was very friendly and efficient and the logistics for the shuttle were clear. Once on board, the staff were very kind and attentive, the cabin was comfortable and the food was delicious. I enjoyed the excursions, particularly the caves and hiking. Would recommend to others. 5/5 "

"We got upgraded to the new Legend Sealife ship. Beautiful big room with breathtaking view. Service staff & ops manager always cheerful and try their best to please customers. We stayed one night, welcome lunch and goodbye brunch were excellent but dinner was just ok. Good itinerary for a two days one night stay. Highly recommend the new Legend Sealife ship."

"What a fantastic trip. The service from the staff from start to finish was exemplary. Pick up was a shared limousine van. Pure luxury for the 2.5-3 hour transfer. When we got to the main boat we were served lunch which was beautiful. A great selection for all tastes. Happy Hour was twice a day and the bar man Alex was extremely generous with his portions. My partner doesn’t eat seafood (choice not allergy) and they always provided an alternative without a problem. Tim also served us...

"2nd day change into the small boat, Want us give up the lux cabin for 8 hours that we pay high price for, that is not acceptable.we pay over $ 1200 a couple for 2 nights 3days trip."

"if your going to see halong bay, a cruise is a must...otherwise the town itself is really boring.. about this cruise: the pros: attentive staff, plenty of activities organized, comfortable and clean... the cons: food looks better than it tastes, no wifi, rooms can be noisy...its a wooden boat so your hear when ur neighbor upstairs is walking around..."

"This is an amazing property!! Top notch service, hospitality. The grounds are beautiful. Quiet and peaceful. The breakfast buffet was and room service food was excellent. Would stay here again in a heartbeat!!"

"the staff was nice enough. the stay was far from luxurious. paying that amount of money for a room and being charged a ridiculous amount for watered down alcohol not to mention so much as a free water or soft drink i understand that is out of the staffs control. being fed reheated pasta and rice ,paper thin sliced chicken with mustard, bland barely warm fish. it was a pathetic experience for the price. again mostly out of the control of the staff. simply would not recommend."

"The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi"

"Friendly at first at the desk after that no good mornings or even a hello and the rooms are clean but leaking water from the shower door wouldn’t close to the jacuzzi leaking water all over the floor plus it didn’t work and the refrigerator didn’t work and we had our clothes washed and had a very friendly person help us with questions on our clothes getting washed and got them done in a timely manner I appreciated her very much but I would say fix your things in the rooms before giving them to...

"Thanks all you guys for good job. I’m happy with that and will see again"