Empire Hotel Group Guttenberg hotels

"Room was clean and comfy, staff was really great even with 11:30pm after show room service, market had a great selection and was tasty, and the hotel itself is in the BEST location for broadway show hopping."

"Everything!! Attentive staff, cleanliness, ease of check-in and check-out."

"Excellent location, warm in winter, close to time square and subways. The rooms are very small but pretty clean and practical. I would also like to thank the hotel for receving me a package many days prior to my arrival."

"Great location, everyone was super friendly and helpful. Room had everything I needed and was clean. I would absolutely stay here again in the future. Thank you for a wonderful stay. "

"All good."

"great stay, very clean, appreciated the free waters and fortune cookies. would def recommend. staff was nice when we checked in during the big storm "

"Location is a 12 out of 10! In the heart of Times Square/Theater District area. The service from concierge, to front desk, to housekeeping was fantastic. We were there during the NYC snow storm and they had a room ready for us at noon instead of their usual check in time of 3 pm, which was very much appreciated. The rooms are spacious and clean! CVS pharmacy is right next door in case any snacks/essentials are needed. We will come back and stay here again! The only negative for a luxury hotel is that they don’t have a coffee maker in the room - it wasn’t a big deal as they have a cafe in main lobby where you can purchase coffee but a coffee maker in the room would be a nice addition. "

"Great staff, a lot of good options for drinks/food in the restaurant, and a very comfortable room."

"Muhammad made my stay at The New Yorker amazing, he was friendly, attentive and made our short 20hour stay in NY fantastic. He acknowledge our birthdays and helped us pick where to eat & get drinks. Thank you Muhammad for making our short stay so memorable!! Five star employee! "