Hotel berdekatan Kasino Grosvenor Westgate

"Very friendly staff. Seemed relaxed and happy to help. Accessible entrance at the rear for our pram, with lift up to room. Spacious and clean accommodation. Thank you"

"Everything about our stay here was great. The staff were very helpful and caring. The room itself was outstanding - even had a view of York Minster. There was a tea service in the room including cookies and chocolates.The breakfast was the typical English breakfast which is a lot of food and it was all delicious. I would gladly stay here again."

"Great hotel all round"

"Could do with aircon"

"Amazing accommodation in a fantastic location and incredible value for money. I was worried how the check in process would be, with it being an apartment but it was seamless just like a hotel. It was a little bit tricky to find but we went to the Quebec hotel and they directed us. Highly recommend."

"Newly refurbished and nicely done. Overall the hotel is a 5 out of 5. Breakfast used good quality ingredients, but staff were overwhelmed at what was clearly a peak time- hash browns still frozen solid in the middle and most other items cold. Unhelpful lady on Sunday morning too- I asked where the eggs were and was told they were "over there" when they clearly weren't. It would have taken her 2 extra seconds to help. Maybe just a bad day. Also parking isn't really an option as advertised....

"Perfectly placed beside the train and great restaurants. Staff could not have been nicer."

"Excellent hotel in the city centre, second time we stayed there in recent months and already booked again for next January. Facilities second to none, great studio rooms if you want to self cater but don’t miss the well-stocked breakfast buffet! Staff super friendly… overall 5 stars!!"

"Hotel good location. Basic."

"Very nice hotel and lovely breakfast too. We were with a toddler so cautious about the noise as there were many reviews about high noise level. When we close the windows, it didn’t bother us. It’s so close to many good restaurants and attractions. So we loved it."

"Note the hotel is surrounded by bars open until 4am and 6am and if your room is facing out on to the main road you might be in for a very sleepless night. The hotel have very little empathy, just along the lines of what do you expect, its in a city centre hotel,.thats the general attitude. Also outright lied and said they offered an alternative room which when i asked at reception was actually told an outtright "no we are fully booked but there are earplugs provided in your room". Such a shame...

"Friendly and helpful staff, good food, nice clean and spacious room. My only negative comment would be having to pay for parking at the hotel."

"Helpful and friendly staff. Great breakfast with plenty of choice. Hotel is close to city centre and train station."

"Dirty bathroom, air conditioning didn’t work and the room was advised with a balcony which wasn’t a proper balcony with being a corner room its was tiny. The place was under renovation. Just poor wouldn’t stay there ever again."

"Posizione centrale e posto veramente carino in cui soggiornare. È già la seconda volta che vengo qui e ne sono soddisfatta."

"great hotel, really good value for money, great facilities and staff very very helpful"

"Good communication. Friendly staff. Excellent room - very comfortable with excellent amenities. The bed was very very comfortable. The bathroom was fabulous with a great shower and toiletries available. Excellent location - central to the city centre."