Great Lakes Hotels with Entertainment

"We had no hot water in the shower. Plenty from the tap but the shower valve was bad. Rooms are okay condition but not 5 star. Bedding was very good. Staff are fantastic. I told the checkout person about the lack of hot water and only got a "sorry". I expected a token of redress for it. Previous visit was similar but TV remote did not work nor did the using your iPhone as a remote option. Little things maybe, but there are lots of other options available that get these things right."

"Nice clean hotel. Quiet. No noise at night. Rooms are not big, but adequate for a short stay "

"Unfortunately it wasn’t a pleasant stay as there was a banging noise that kept me awake the entire night. It sounded like someone knocking at the window (impossible) but with the construction that was taking place on the floor I was on perhaps there was a loose cable or something on the exterior of the building that the wind was catching. I left exhausted unfortunately and did advise the desk in hopes they fix it so the next guest has a better stay."

"Excellent view from our room. Clean and quiet "

" Breakfast was the highlight! The staff was great and the food was good. However, our room never got cleaned during our 4 night stay. We didn’t get clean towels throughout the week. Our trash was never emptied. Not to mention, the creamer in the room was expired and none was ever replenished. "

"Great location to stay in downtown Toronto, near walking distance to many points of interest. Reasonable priced for this area of town. Breakfast okay, could perhaps be better in terms of options."

"Very nice room for small family "

"my first room smelled like sewer so I complain and I was moved into another room. I was told that they was having a problem with backed up so or something. I’m not really sure, but I was moved to another room the second room that I was moved to. I had a problem because of the bed was sinking in only on one side and that was both beds so I had to sleep and in the middle of the bed so overall yeah, must say I would have to give them 2 stars and I would definitely would book to stay at this hotel replace the mattress so I did not sleep good at and will be reaching out corporate"

"Not much staff was apparent on the main floor throughout my stay. My initial encounter at check-in was with an unhelpful person but most of the staff was excellent. Instructions for the in-room coffee machine were not provided and I wasted the only coffee trying to work it. Walls were thin and adjacent guests noisy. But room was attractive and it had a bathtub, a lovely perk."