Grand Case hotels from RM338

"Staff friendly, very kid friendly. "

"Poolside was fine. Free chairs and not crowded. The beach was beautiful, but everything else was a disappointment. Staff were rude, service was slow, and drink options were oddly restricted depending on time and location. Basic things were frustrating, no coffee for the in-room machine, the café closed early, and even getting toast for my sick child turned into an argument. Housekeeping was unreliable. Not a convenient location either. We did a lot of driving to see places on our list. I’d recommend staying on the French side instead."

"Clean room"

"Amazing place "

"Staff friendly but not very helpful with travel and shuttle or bus options. Very limited hotel shuttle and staff overly advised using expensive taxi services."

"Very beautiful place but staff are not attentive at all"

"Stayed in April,2026. We upgraded to the premium all-inclusive at check in (get premium alcohol & free access/dinner to Mix)— we found this worth it as we ate at Mix twice for $150/each time. Good: amazing breath taking views. Nice resort. Very kid friendly. Making rsvp’s to onsite restaurants was easy. Phillipsburg is a great place to visit. Bad: Room was only cleaned once in our stay (expedia said it would be cleaned daily). The staff seemed a bit slow “island time”. Little slower than maybe expected/hoped. We think it’s an island culture. The pool bar is pretty small. The food was not top notch compared to other all-inclusives on other places we have stayed. Lots of “bar food” type dishes. The bed was extremely hard & we slept terrible. Overall: more of a kid/family resort. Nice island. Worth a stay for the experience & the views."

"Clean room fresh towels every day! Great view from balcony. Studio was a little small no sofa for watching tv"

"We stayed at this resort for 4 nights and had a pleasant overall experience, with a few pros and cons. Getting there was super easy—just a 5-minute cab ride from the airport. No need to plan ahead, but make sure you have cash since that’s all they take. Check-in was frustrating. Online check-in didn’t save any time—we still had to go through everything again on arrival. They also place a $150/night hold for incidentals, which takes 5–10 business days to return. We stayed on the adults-only Ocean Point side, which was clean and quiet. The family side seemed much busier, so we avoided it. Our room was spacious and clean, with a nice balcony, but the “ocean view” was mostly blocked by trees. The main pool had comfy chairs but cold water and an unfriendly bartender. The infinity pool was quieter but had uncomfortable seating and an awkward setup. Food and drinks were disappointing—bland, often overcooked, and limited options on the adults-only side. The house wine was not good, so we ended up buying overpriced bottles. The rooftop bar was our favorite, great views and atmosphere. Overall: The views of the water were absolutely beautiful, and we did enjoy our time. That said, some of the other guests were pretty obnoxious and lacked basic awareness of others, which took away from the experience at times. While we’re glad we went, it’s not somewhere we’d rush back to."