Hotels in Gongshu, Hangzhou

"Room is spa"

"The housekeeping on the 10th floor is really nice. She keep our room nice and clean. she also worked with our wired jet lag schedule too. Our stay at Xixi Hilton was wonderful, the stuff are nice so is the delivery robots:) Only one little thing, the breakfast coffee don't have lactose free option, but I figured out how to bought my own from store. "

"Excellent in all areas. I will definately stay again when in Hangzhou"

"I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and genuinely attentive. What truly stood out was how she went above and beyond to make sure everything was taken care of, even anticipating needs before I had to ask. Whether it was handling requests efficiently, offering helpful local tips, or simply checking in to make sure my stay was comfortable, Isabella made a lasting impression. Her attitude and dedication reflect incredibly well on the hotel, and she turned what could have been a standard stay into a memorable one. The hotel itself was clean, comfortable, and well-managed, but it was the human touch—especially Isabella’s—that really elevated the experience. I would absolutely stay here again and highly commend the management for having such a standout team member at the front desk."

"Clean, and great service. Fantastic breakfast in the morning. Best room I have stayed in for a long time. "

"Great location with a big shopping mall right next door. Easy walking distance to train station. "

"Service was excellent "

"Our party of 20pax arrived at 10pm to checkin and the hotel staff took note of a request I made earlier in terms of room arrangements - connecting rooms, rooms on the same floor, etc. Excellent and extremely helpful front desk staff. "

"Nice"