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Novotel Surfers Paradise

4.5 star property
Travelers enjoy the outdoor pool with sun loungers, then browse the on-site shopping mall before starting their day with a hearty breakfast spread

Choose dates to view prices

Located on bustling Cavill Avenue, Novotel Surfers Paradise features a spa tub and a shopping mall. Guests can enjoy breakfast at BLVD Cafe & Bar or relax with coffee in the garden using the free WiFi. Visitors appreciate the quality dining and proximity to the beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM486
RM534 total
includes taxes & fees
3 Jun - 4 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 20 2026 to June 25 2026 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 13 July to 17 September:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
  • Covered self-parking fee: AUD 27 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Novotel Surfers Paradise have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. The swimming pool is closed seasonally each year from July 13 until September 17. The swimming pool will be unavailable from April 20 2026 until June 25 2026 (dates subject to change).

How much does it cost to stay at Novotel Surfers Paradise?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Novotel Surfers Paradise on 3 Jun 2026 start from RM486, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Surfers Paradise pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Surfers Paradise?

Self-parking is available for AUD 27 per day. Limited spots are available.

What time is check-in at Novotel Surfers Paradise?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Surfers Paradise?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Surfers Paradise located?

Located in Surfers Paradise, this luxury hotel is steps away from Centro Surfers Paradise and Cavill Avenue. Surfers Paradise Beach and The Star Gold Coast are also within 3 miles (5 km). Cypress Avenue Station is 9 minutes by foot and Florida Gardens station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 641 out of 1495 reviews
Rating 8 - Good. 429 out of 1495 reviews
Rating 6 - Okay. 247 out of 1495 reviews
Rating 4 - Poor. 97 out of 1495 reviews
Rating 2 - Terrible. 81 out of 1495 reviews

Reviews

Verified

8/10 Good

Peter

Room was clean and staff were friendly and helpful
Stayed 3 nights in Apr 2026
Verified

8/10 Good

SHABNAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Helpful staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dimuth Priyadarshana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room, friendly staff, and a relaxing pool area. The spa was warm and comfortable. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff. Room wasnt the greatest for a family with limited seating and no microwave but overall a pleasant stay with comfortable beds
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our balcony, best view of the beach. Loved having a woolworths directly underneath too and super close to so many restaurants and bars
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Quang Dinh

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay , excellent breakfast
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

fabio

Location was good. Everything else was average
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Great location and rooms were very clean with staff being very helpful.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean room, great location.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, bed was super comfortable and the view was amazing seeing both the city and ocean at once. The complimentary treats were greatly appreciated. Customer service was also great - staff is very friendly amd helpful, and the location was perfect.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Shailender Reddy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very good breakfast and friendly staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room over looking ocean views. Breakfast was favourite time of day with buffet breakfast yum
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness
Good breakfast with some variety 👍
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, location is awesome and service staff were very helpful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MANISHKUMAR

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, service.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jake

Liked: Cleanliness, amenities
I was very surprised how much I loved my stay , incredible view from my room, Thanku Ly for checking me in she was incredible . Buffet breakfast was great, the demographic who stay at the hotel are abit gross but overall great stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arjun

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, room was clean and in good condition. Great views.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hesham

Liked: Cleanliness, property conditions & facilities
Room was very clean, fantastic view, staff were very friendly, check in/out was smooth
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bowie

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay. Clean room, lovely staff. Very convenient room service and cant beat the location. Close to everything
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location, central to everything. room was clean and the staff were lovely
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shellee

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Easy access to other places via public transport
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Sumendra

Liked: Cleanliness, property conditions & facilities
Great location nice clean rooms. Free body boards.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ruby

Great stay. Perfect location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

lavinia Annamaria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Location central to everything Had an amazing experience
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hollie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and great location. Room was clean. My partner and I had an excellent experience
Stayed 6 nights in Jan 2026