Hotel is in a great but the room we were put into was a real dump. Holes in the walls, filthy bathroom, one bathroom tap having no cold water tap at all, the other bathroom’s sink had had silicon one inch high covering cracks, coffee sachets as had as rock, glasses & crockery dirty & had to wash before using, no teaspoons, filthy carpet square, long hair in blanket, filthy fridge. Especially requested a ground floor apartment months prior because of mobility but ended up on the third floor carrying heave luggage up numerous stairs. The only good thing was the gardens. Spoke to the receptionist who was more than nice & she told us it was because the new owner is in the process of renovating it. All Baloney, because I read the same reviews of cleanliness & disgusting rooms going back to 2017. Wouldn’t go back there even if it was free .
