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Reviews of Coomera Motor Inn

2.5 out of 5
Coomera Motor Inn
11 Whitewater Way, Coomera, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 125 out of 420 reviews" "
Rating 8 - Good. 170 out of 420 reviews" "
Rating 6 - Okay. 73 out of 420 reviews" "
Rating 4 - Poor. 34 out of 420 reviews" "
Rating 2 - Terrible. 18 out of 420 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Ticked the boxes but felt unsafe
The room had everything we needed, however there was a strong bleach smell that gave me a headache for the length of our stay. The two doors had broken locks so I felt unsafe staying the night and slept with a chair against the door. Location was perfect for dreamworld, but I wouldn’t stay again.
Stayed 1 night in Sep 2023

8/10 Good

Kate

Stayed 1 night in Aug 2023

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, staff & service
Hotel is old and could dnwith a make over
Stayed 1 night in Aug 2023

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from ed on 1 Aug 2023
Thank you Danielle

8/10 Good

Ian

Stayed 3 nights in Jul 2023

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dust mite allergy sufferers, beware! This is not the place to stay. The room was so dusty, I had trouble sleeping from the reaction it caused. The cutlery provided with tea and coffee facilities had not been cleaned. The beds were so slept in, you could literally feel a dip in the middle. The tv remote didn't work and had a leaking battery in it. Location is right next to the motorway so it's pretty noisy. There was no body wash in the shower and no face washers, so we had to wash ourselves with shampoo. I haven't seen anything like it in a long time. The curtains were disgusting and old and the locks on the security door leading onto the balcony were pretty loose. This is a place you'd pay $40 a night for. I won't be back.
Stayed 1 night in Jul 2023
Response from ed on 1 Aug 2023
Thx Peter, please don't stay with us again

6/10 Okay

Clare

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we entered the room we could hear the toilet cistern tank over flowing into the toilet bowl. In order to stop that we had to turn the water off to the toilet. The bedside tables and lamps were covered in dust, they had obviously not been cleaned prior to our check in.
Stayed 1 night in Jun 2023
Response from ed on 1 Aug 2023
Thx Clare

6/10 Okay

David

Travelled with family
Liked: Staff & service
Very clean but a little dated and overpriced. Would have preferred a room without religious poster on wall.
Stayed 1 night in May 2023
Response from Rolanda on 21 May 2023
Thank you for your stay.One day every knee shall bow and tough confess - not sorry for that

10/10 Excellent

Kenneth

Stayed 1 night in May 2023

8/10 Good

Darrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

4/10 Poor

Barbara

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities
An old hotel that is maintained but not modernize.
very surprised that room service did not include making the bed or vacuuming. Also the shower gel was out and when they filled on my request they didn’t check the shampoo and conditioner and so on the first time using the conditioner it was out. It is an old hotel that is maintained to a 2 star standard only. The location was the best part. So convenient to our friends. Feel it is overpriced.
Stayed 3 nights in Apr 2023
Response from Rolanda on 21 May 2023
Thank you for your stay

8/10 Good

Alyssea

Liked: Cleanliness, staff & service, amenities
Checking in and out was easy. Facilities clean although old. Staff were friendly. Bathroom had a leaking tap on the wall so the floor was constantly wet. Bathroom needs updating.
Stayed 2 nights in Apr 2023
Response from Rolanda on 21 May 2023
Thank you for your stay

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy.
Stayed 1 night in Mar 2023
Response from Rolanda on 21 May 2023
Thank you for your stay

8/10 Good

Ruth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Happy to be close to our destination.
Stayed 1 night in Mar 2023
Response from Rolanda on 21 May 2023
Thank you for your stay

10/10 Excellent

Kerri-Ann

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The unit was great and the front office person was polite n courteous. We will be returning.
Stayed 1 night in Mar 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
We needed somewhere to stay at short notice and we were happy that this was so close to dreamworld which made getting organised for the day easy! We were really pleased with how clean it was. The beds were comfortable and the sheets felt crisp and fresh. The decor was a bit dated but this didn't phase us. It seemed that they put effort in to maintain and upkeep. It was very basic - no kitchen sink but there was a jug to boil water, a microwave, coffee/tea and a fridge with cooled glasses in it and some milk. Would suggest bringing your own plates, bowls and cuttlery if you plan on having breakfast in your room. The hosts were friendly too! Overall we were pleased with our stay and would stay again if we needed short term accomodation.
Stayed 1 night in Mar 2023

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic was a bit noisy. Loved the curlew who came past our room.
Stayed 1 night in Mar 2023

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankyou
Just had an awesome time, the team were very accommodating and the aircon was icy which is so good
Stayed 1 night in Feb 2023

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was convenient position wise clean friendly service
Stayed 1 night in Feb 2023

10/10 Excellent

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a great place to stay
Stayed 1 night in Feb 2023

2/10 Terrible

Monicah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had a chance to stay there. Very rude unhelpful staff who would not even help me understand how far the motel was to my destination and ended up refunding zero money and being so rude almost insulting Never again
Stayed 1 night in Jan 2023

4/10 Poor

Nadine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bed linen was mouldy Curtains were mouldy Pool was green and closed Bed lamp unusable Very noisy
Stayed 2 nights in Jan 2023

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

4/10 Poor

Rana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was ok but had German cockroaches and regular big cockroaches in it. Spent the night trying to kill them all so we can sleep. The bathroom was very dated and falling apart - the vanity doors were rotted through and nailed shut. I had booked for four days but cancelled the booking very early in the morning of the second day - and although I checked out before 10am (check out time), they still charged me for that day/night. It is very close to the theme parks, but the condition of the motel wasn’t worth it. I ended up paying a similar price for a two bedroom apartment with a swimming pool.

4/10 Poor

Dianna

Disliked: Property conditions & facilities

8/10 Good

Tank

Stayed 1 night in Jan 2023

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Liked: Very close to everything we needed, rooms set out well, quiet. Will be returning in the future. Dislike: Fridge had a really bad smell to it, and so did the room at night. I'd suggest maybe having the carpets professionally cleaned at some point, but it wasn't too bad, could cancel the smell with aircon.

6/10 Okay

Maxine

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not cleaned. No batteries, in the air conditioner remote. There was no room service available as described on the website.

6/10 Okay

Erica, Woori Yallock

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The bed was firm and very comfortable. The pool was murky and therefore we did not want to use it even though a pool is a must for any booking we make.

8/10 Good

Jodie

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean, comfy beds.

8/10 Good

Shaun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was alright but had to speak to the young buys in the next room a few time a night to stop banging on walls and doors and yelling outside our room late at night. Other than that it was a pleasant stay.
Stayed 5 nights in Dec 2022

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great feeling about it. The staff were friendly and helpful. They even helped me with transport transfers. I would stay again and recommend to others.
Stayed 1 night in Nov 2022

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Thanks Ti for a great chat. Very enjoyable
Response from ed on 16 Nov 2022
Thank you

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i never give perfect nothings perfect, but i really did like the motor inn
Response from ed on 16 Nov 2022
Thx Brian

10/10 Excellent

Loraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager gave us a ground floor room.
Response from ed on 16 Nov 2022
Thank you

10/10 Excellent

Wayne

Stayed 3 nights in Oct 2022
Response from Ed on 16 Nov 2022
Thx Wayne

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022
Response from ed on 30 Oct 2022
Thank you

8/10 Good

Laurice

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There’s netflix in the room, my kids loved it.
Stayed 3 nights in Oct 2022
Response from Ed on 30 Oct 2022
Thank you

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service
Great room, nice property. You do get the road noise, but very muffled. Didn’t bother me.
Stayed 1 night in Oct 2022
Response from Ed on 30 Oct 2022
Thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The property is a little dated but was very clean.
Stayed 1 night in Oct 2022
Response from Ed on 30 Oct 2022
Thank you

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, right next to the theme parks
Stayed 1 night in Oct 2022
Response from ed on 30 Oct 2022
Thank you

4/10 Poor

Juanita

Travelled with group
Liked: Staff & service, amenities
The room was clean, however the smell in the room was appalling, I had to leave the door open it was so bad. There was also dirty footmarks on the carpet.
Stayed 1 night in Sep 2022
Response from Ed on 30 Oct 2022
So sorry, you should have complained whilst there

6/10 Okay

Jenny

Disliked: Property conditions & facilities
Walking distance to transport
Stayed 2 nights in Sep 2022
Response from ed on 28 Sept 2022
thank you

10/10 Excellent

Rui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is within walking distance to Dream World.
Stayed 2 nights in Sep 2022
Response from Ed on 28 Sept 2022
Thank you

8/10 Good

Niki

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

8/10 Good

Darrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was amazing like having your own personal massager. the location was very convenient for the holiday we had planned, and it was really good to see a motel cater for a family of 5, 3 single beds and a double for the parents very hard to find accommodation like that unless you get two rooms the staff were always very helpful and polite.
Stayed 4 nights in Sep 2022
Response from Ed on 28 Sept 2022
thank you

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok stay. On the move myself not doingi tourist stuff however is next to Dreamworld. Could not here motorway noise in room overnight Clean tidy with pool.
Stayed 1 night in Sep 2022
Response from Ed on 28 Sept 2022
Thank you

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception closed at 7pm, not 8pm. No mention that had no room service. Hard to use door key in dark. Road noise very high. Could not find fan switch to turn off. No foxtel. False advertising....
Stayed 1 night in Sep 2022
Response from Ed on 28 Sept 2022
Thank you