Gaylord Hotels with Swimming Pool

"An employee named Chris met me at the check in area and was so sweet and friendly. Really went out of his way to help me with my luggage and rolled the luggage gondola to my room. I'm nearly 80 years old and have back and leg problems. I didn't ask him, he just helped! The hallways are clean and fresh, the room pristine.I definitely wilk come back here again. "

"My wife was hurt by a protruding bed frame part when getting into bed and when the hotel was made aware of it they said they were sorry and would give us a discount on the room price but, when we checked out we were told that it couldn't be done because we booked the room with Hotels.com!"

"They had a hot tub which was nice."

"Nice and clean "

"The place was very nice it was our first time staying here and we would stay again!"

"I felt the room was just fine. I would have liked to have the breakfast go till 10. A little later on a weekend would be nice."

"The outdoor hot tub at the main building was cold and that was our purpose of reserving the hotel. "

"I ended up paying $50 more than expected. My reservation did not show up and the initial attendant was rude and not willing to help resolve the issue."

"The hotel is under major renovations and it’s badly needed. I made the reservation but wasn’t alerted to this until after submitting payment which I believe is fraudulent practice to customers. There was plaster and paint peeling off the ceiling above the check in desk upon our arrival which was reason enough for me to find a different hotel. I explained to the people working the front desk my concerns and wasn’t offered even an apology. They would not refund my money so I contacted my bank who...

"Hotel was quiet. There was no housekeeping service, which I do not believe was explained."