Hotel Dekat Freeport Outlet Village

"Free parking made this the ideal place to stay the night before an early morning flight from Stansted. Everything you would expect from a Holiday Inn. "

"Clean and nice lovely place to stay"

"Clean"

"An outstanding property, I couldn’t fault this place. Very clean and has everything you need for a relaxing stay. The host was very professional at check in. Very secure for parking. I will definitely stay here again if visiting the area. Shops only 5 minutes walk. A true home from home feel from start to finish"

"If the mattress was good I would have given a full 10, but unfortunately it was severely dipped, The room however was very nice with quality touches."

"The room was very clean, very comfortable, with quality fittings. Comfortable bed, quality bedlinen, soft towels, helpful host - highly recommended."

"Place very dated, should be classed as a Motel, very basic, room cleaned and towels changed once in 7 days, had to change rooms after the 1st day, as electrical heater not operating and kettle faulty, unable to open curtains as viewed by car park."

"Friendly and helpful staff. Comfortable room with breakfast hamper. Nice village location. Very nice restaurant, great for evening dinner. Parking via village carpark nearby."

"The room and staff was spot on but it advertised food available on hotels and this wasn’t the case"

"food service was terrible. took an hour in half to get kids breakfast"

"We stayed in this property for 5 days (December 11 to 16). On checking out, we asked for the total fee for our parking our vehicle for the 5 nights. We were told it costs £8 a night and to pay using the machine at the gate. We did. We paid £40 for the 5 nights. We got home, and received a £60 "fine" for parking at this hotel, even though we paid, we have the receipt and it shows in our credit card. We got another £60 admin fee charged by our car rental company to our card for this same...

"Room was nice but in need of update, bed base was ripped and cushions were stale and in need of a wash. It was good to have a fully stocked fridge Bathroom was lovely and a good size. Breakfast was good but disappointing to have to pay for fresh coffee. The coffee in the table flasks was not the best. Overall hotel is nice and I have stayed here many times but could do with a few tweaks here and there."

"Absolutely immaculate room, the little pub attached does great food and excellent beers. "

"Breakfast is superb!"

"All the rooms seem very spacious and the two that we have used also have excellent bathrooms"

"We arrived late and checked in. Staff were friendly. The room was very nice, especially for the price. We had a drink and a bite to eat in the bar, which was busy and a lovely atmosphere. Would stay again."

"Nice staff. But walls peeling in bathroom, door entry into room has huge gap underneath so you can hear everything in and out of the room. Flies buzzing around, bins being emptied at 8am next to our room. Mould in bathroom"