Hotels near Fort Montego

"it was amazing the best time I had in a while"

"The staff , food , ambience was perfect! We spent New years and did not know what to expect. To our surprise it was phenomenal. The buffet they had was much better than the private dinner lol. They went all out! Made us feel very special! Thank you so much to everyone who was part of our experience! "

"The room was spotless. The staff were warm and inviting. The food was good. "

"Everything we experienced at this hotel was wonderful and top notch!! The friendliest staff...the food was amazing, fresh and local! We had the best experience! They were very accommodating and willing to go the extra mile in whatever we needed! I will always remember the friendly faces of this place and their everlasting spirit even after the devistation of the hurricane, they remain to be the most resilient people and to experience their country and their culture, will always be a blessing that I am grateful to have seen!!"

"I am writing to formally express my concern and disappointment regarding a recent reservation. Upon arrival, I discovered the property I booked was overbooked. I was then sent to a different property that was far below the standard of what I had originally paid for. Due to the unacceptable conditions, I chose to check out early and did not stay. Despite these circumstances — which were entirely out of my control — I have been informed that I am not eligible for a refund. This is unacceptable. I booked and paid for a specific property and standard of accommodation. The alternative offered did not meet those standards, and I should not be penalized for the property’s overbooking issue. I expect Hotels.com to honor its commitment to customer satisfaction and issue a full refund for this reservation. I would appreciate a prompt resolution to this matter. Thank you for your attention to this issue. I look forward to your timely response. "