Hotel berdekatan Pusat Exeter Phoenix

"The host met me and supported parking as I arrived. The room was clean and spacious - the shower was compact but fine. Overall a lovely stay and would recommend and would stay again"

"Central, clean, the best crisp clean sheets ever."

"We loved the roof top bar! The reception staff were super helpful and welcoming. A lovely stay in the city centre."

"Great location, room was clean. Breakfast not as good as it used to be - disappointed."

"Staff very helpful Seems very well run"

"My room was on top floor, a bit warm but had a fan. Bathroom was nice and clean but the carpet in the rest of room needed a good vacuuming. Also quite dusty, but for the price, it was ok. Breakfast was traditional English. Coffee is never to my American tastes"

"Comfortable room with a nice river view and comfortable spots indoors and out to eat and drink."

"Good clean hotel, close to the city centre... Helpful staff.... Parking right across the road"

"Clean room. Quiet. Nice pool. "

"Second time staying. Great location, lovely room, very clean and very comfy bed! Will be back!"

"great"

"Lovely clean hotel, good breakfast. Loads of parking. 15 minutes from city centre."

"Few maintenance issues"

"The staff at the breakfast were lovely and really helpful. The room was fine and as I expected. However, I felt disappointed by the advertising of the swimming pool. I emailed the leisure centre days in advance to ask if I could book the pool, they never replied. I asked at the reception how to book and they said it's an additional cost on top of the booking and to contact the leisure centre but they didn't seem too sure. I tried calling the leisure centre multiple times and they never picked...

"Kelly was absolutely lovely. She made me feel welcome from the moment I arrived and was very attentive throughout my stay. The place was spotless, comfortable, cozy and well equipped, and the scones on arrival were a lovely touch. Thank you so much — would love to come again!"

"All ok Barring air conditioning that repeatedley reset to a high temperature. I notified reception when leaving the hotel."

"Great location. Clean, comfortable, good breakfast, staff very helpful. Struggled to park couple of nights but overflow car park only few minutes walk."

"The hotel is OK. Our room was on the groundfloor and seemed a bit tired. It wasn’t a large bed and we were kept awake from 4 -5am by the television in an adjoining room. Parking at the hotel is easy (reduced payment for guests) and it’s convenient for the M5 and Exeter airport."

"Room was large. Bed big and comfy however our rooms aircon didn't work and the temperature was 28degrees. Told staff on arrival who said it would be fixed whilst out but it wasn't and no additional effort made to resolve. Generous 3* as other times of the year it may not be an issue."

"Left stranded outside the hotel after staff forgot to leave keys, after confirming directly with the hotel manager that we would be arriving late. We never were able to use our reservation and did not stay after paying in full. I called earlier in the day to confirm, and they gave me the lockbox location and code, but upon arrival by taxi (after midnight) there were no keys in the box, leaving us alone outside with no car. I’ve requested a refund from the hotel but they have not responded - I...