Premium bedding, individually furnished, desk, laptop workspace

Reviews of Airport View Hotel

3.5 out of 5
Airport View Hotel
34 Kiwafu Close, Entebbe, Wakiso

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 167 reviews" "
Rating 8 - Good. 71 out of 167 reviews" "
Rating 6 - Okay. 16 out of 167 reviews" "
Rating 4 - Poor. 4 out of 167 reviews" "
Rating 2 - Terrible. 4 out of 167 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

I checked in quite late and the whole place was quite dark. It felt unsafe, like I was the only customer there. There isn’t enough lighting around the hotel. My room smelled quite damp and the bedcover looked dirty which got me questioning everything else.
Stayed 1 night in Feb 2024

4/10 Poor

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is very nice and has so much potential. The room that we were given only had one towel, air conditioner did not work, no tv remote control, wifi didn’t work and the taxi that was ordered did not show up in the morning. The hotel did fix all of the problems after moving to a new room. The food in the restaurant was good and the manager was very nice. Just a note, hotel shuttle is free only for airport pick up not return.
Stayed 1 night in Sep 2023
Response from James on 18 Sept 2023
Dear Karen,We thank you for staying at Airport View Hotel, a hotel of choice for many guests who transit through Entebbe International Airport. It's on record that a number of guests have posted very positive reviews about the strategic location of the hotel, hotel's ambience, the quality of service, courtesy exhibited by Management & staff etc. Regrettably, Saturday 16th September 2023, the night you stayed with us was 'one of those bad days at the office'. This time round we fell short of the high standards we're reputed for. We sincerely regret the mishaps. On the positive side, and by your own admission, 'the hotel did fix all of the problems after moving to a new room". Whenever such mishaps occur, which one can never rule out, Management acts fast in addressing the mishaps and ensuring that the guest gets the service they deserve and have paid for. Karen, we appreciate your feedback; please rest be assured that next time you stay with us, you will be accorded better facilities and services and you will have reason to give us a better rating. Stay well.Best Regards,James

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the shower with proper working toilets and hot water. Room was clean and comfortable.
Stayed 1 night in Sep 2023
Response from James on 18 Sept 2023
Dear Mitchell,We appreciate your choice of Airport View Hotel for your accommodation whilst in Entebbe. Thank you. We also thank you for sparing a few minutes of your valuable time to post this good review. It will motivate Management and staff to always endeavor to accord all our guests excellent facilities and services. This is the least that guests expect and deserve and which they pay for. We look forward to hosting you again in future and we promise that you will be accorded even better facilities and services and you will rate us even better. Stay well.Best regards,James

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2023
Response from James on 18 Sept 2023
Dear Mohammed,We appreciate your choice of Airport View Hotel for your accommodation whilst in Entebbe. Thank you. We also thank you for sparing a few minutes to post this review. The good rating you have given us will motivate Management and Staff to always endeavor to improve and to offer the guests facilities and services of high standard. We believe that next time you stay at Airport View Hotel, you will have an even better experience and you will give us an even better rating. Stay well.Best regards,James

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from James on 20 Jul 2023
Dear Jeff. We appreciate staying at Airport View Hotel and also the time you have spared to post a review of our products and services. We're humbled by the excellent rating you have given us. This will be a source of motivation for Management and Staff to always endeavour to render a courteous, efficient and cost-effective service to all our guests. We look forward to hosting you again in future. Stay well.

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2022
Response from James B on 1 May 2023
Dear Katherine,We appreciate your choice to stay at Airport View Hotel, thank you. We thank you too for sparing a few minutes of your time to post this review. Your rating will motivate us to work even harder to give the guest a better experience next time.We look forward to hosting you again when you're travelling through Entebbe International Airport. Stay well.

2/10 Terrible

MARCO

Disliked: Staff & service, amenities
It's not worth. The transportation was not at the airlort as requested. The room had no fridge. The internet is too slow.
Stayed 1 night in Oct 2022

8/10 Good

Diane

Liked: Cleanliness, staff & service
Very nice but also dated . The staff were lovely
Stayed 1 night in Sep 2022

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

BRANDON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean rooms, cold A/C! Airport pick up service was great, and breakfast the next morning was a nice spread. Will stay here again.
Stayed 1 night in Aug 2022
Response from James on 7 Sept 2022
Dear Brandon. We thank you for staying at Airport View Hotel and for sparing a few minutes to post a review. We appreciate the excellent rating you have given us. This will motivate Management and Staff to excel by maintaining our facility at the highest level and rendering an efficient and effective service to all our guests. It will be our pleasure to host you again.

10/10 Excellent

TRACEY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jun 2022
Response from James on 8 Jul 2022
Dear Tracey, Thank you for staying at Airport View Hotel and for appreciating our facilities and services. Thank you too for sparing a few minutes of your valuable time to write a post-stay review. Thank you for rating our facilities and services so highly. This will motivate Management and Staff to always endeavor to excel. We look forward to hosting you again in future. Stay well and God bless.

10/10 Excellent

Bruno

Stayed 1 night in Jun 2022

10/10 Excellent

Bruno

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The área around the property
Stayed 1 night in Jun 2022
Response from James on 8 Jul 2022
Dear Bruno, Thank you for staying at Airport View Hotel and for appreciating our facilities and services. Thank you too for sparing a few minutes of your valuable time to write a post-stay review. Thank you for rating our facilities and services so highly. This will motivate Management and Staff to always endeavor to excel. We look forward to hosting you again in future. Stay well and God bless.

10/10 Excellent

John

Stayed 1 night in Jun 2022

10/10 Excellent

Rehma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2022
Response from James on 8 Jul 2022
Dear Rehma, We thank you for staying at Airport View Hotel and for appreciating our facilities and services. Thank you too for sparing a few minutes of your valuable time to write a post-stay review. Thank you for rating our facilities and services so highly. This will motivate Management and Staff to always endeavor to excel. We look forward to hosting you again in future. Stay well and God bless.

10/10 Excellent

George

Stayed 1 night in May 2022
Response from James on 8 Jul 2022
Hello George, We thank you for staying at Airport View Hotel and for appreciating our facilities and services. We also thank you too for sparing a few minutes of your valuable time to write a post-stay review. Thank you for rating our facilities and services so highly. This will motivate Management and Staff to always endeavor to excel. We look forward to hosting you again in future. Stay well and God bless.

8/10 Good

Nehemiah, Mount Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

BRANDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Just an overnight stay after arriving from airport in Entebbe. They sent an airport shuttle (car) to pick me up, and driver was nice and courteous. Hotel was clean, service was good and welcoming.
Stayed 1 night in Apr 2022
Response from James on 8 Apr 2022
Dear Brandon, We appreciate your staying at Airport View Hotel and for sparing a few minutes of your time to post a review of our facility and services. Thank you. Thank you too for rating us so highly. This will motivate Management and Staff to perform even better so that we give value to all our guests. We look forward to hosting you again when another opportunity arises. Stay well and God bless.

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
What I liked: The area is safe. The staff is very very polite. The room was kept clean at all times. I picked this hotel because it is very close to the airport. I think the Manager's name is James and I found him and his staff very helpful. The driver who picked me up from the airport also works for the hotel and he was super nice. His name is Allan. What I didn't like: I stayed here for 3 days and for the first 2 days, I took cold showers because I did not have hot water. As it turned out, unlike in my home country where you have access to hot water 24/7, here they only turn it on when you ask for it. Long story short, house keeping came and turned it on for me. Come to think of it, I guess I should actually be commending them for saving electricity which is good for the environmental.
Stayed 2 nights in Mar 2022
Response from James on 8 Apr 2022
Dear Chris, Thank you for staying with us and for posting a review commending our facility and services. Regarding the flaw relating to the lack of hot water for the first 2 days, it's true that since the onslaught of COVID-19 and the consequent decline in room occupancy and in order to avoid power wastage and thereby protect the environment, the housekeepers do turn on water heaters on the day the room is due to be occupied. Unfortunately, on this occasion, the staff inadvertently forgot to turn on the heaters. However, what also escaped your attention was to alert the reception on the first day when you realized that there was no hot water. Had you brought this to our attention, the hot heater would have been turned on immediately. We regret this oversight. Once again, thank you for staying with us and we look forward to hosting you again when another opportunity arises. Stay well and God bless you.

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alan picked us up and was very good at all things he did. Pius Was very helpful and efficient as well. Other staff friendly and helpful.
Stayed 1 night in Mar 2022
Response from James on 30 Mar 2022
Dear Gregory, Thank you for staying at Airport View Hotel and for sparing a few minutes of your time to post a review about our facility and our services. We appreciate the excellent rating and this will motivate Management and Staff to always try and excel. All our guests deserve their money's worth and more. We will pass on your words of gratitude to staff and especially Alan and Pius. We look forward to hosting you again when another opportunity arises. Stay well and God bless.

10/10 Excellent

Mathias, State College

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be for a traveller
Stayed 1 night in Mar 2022
Response from James on 30 Mar 2022
Dear Mathias, Thank you for staying at Airport View Hotel and for sparing a few minutes of your time to post a review of our facility and services. We appreciate the excellent rating of Airport View Hotel. This will be a source of encouragement and motivation to Management and Staff to always endeavour to do better than last time. We look forward to hosting you again when another opportunity arises. Stay well and God bless.

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The entire property was very nice and well maintained. The room was spacious and well equipped. I would definitely stay again.
Stayed 1 night in Feb 2022
Response from James on 6 Mar 2022
Dear Jerry, We appreciate your stay at Airport View Hotel and for sparing a few minutes to post a review about our facility and services. Thank you. Your excellent rating of our facility and services is a great source of inspiration and motivation for Management and Staff to continue to render an excellent service at all times that all our guests deserve. It's also a source of comfort and assurance to all intending guests of what to expect when they book accommodation at Airport View Hotel. Thank you. We look forward to hosting you again when another opportunity arises. Meantime, stay well & healthy. Best regards,

10/10 Excellent

Tami

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our family stayed at Airport View Hotel for a week in January 2022. The staff was fantastic - very professional, and ready to jump in and help with all of our international difficulties - like arranging Covid testing, assisting when our Verizon Travel Pass failed to work on our cell phones, arranging a driver for day trips to zoo, Lake Victoria, shopping mall and - of course, the airport. Our two-room suite with private bathroom was upstairs - with private balcony overlooking beautiful manicured garden area - was spacious and quiet. Our family spent many hours relaxing on the open 2nd story patio area near Business Office. Air conditioning worked well. Complimentary breakfast was plentiful and I couldn’t get enough of the African Tea. Highly recommend!
Stayed 8 nights in Dec 2021
Response from James on 6 Mar 2022
Dear Tami, We thank you for staying at Airport View Hotel for a week and for finding the time to post a review. It was a pleasure to have hosted your family for a week. We appreciate your excellent and detailed review of our facility and services. We are impressed by the manner in which you have been able to recollect what took place, the areas of the hotel that you accessed and the various services that were rendered by our hotel staff. Thank you. As Management and Staff, we're greatly motivated by the positive comments you have posted. They are a source of encouragement to us to always endeavour to offer all our guests an excellent facility and services. Guests are entitled to get their money's worth so that they can come again and again and also become a reference point for other prospective guests. We look forward to hosting you again when another opportunity presents itself. Meantime stay well and God bless. Best regards

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2021
Response from James on 10 Jan 2022
Dear Mario, Thank you for staying at Airport View Hotel. We appreciate your support. Thank you too for sparing a few minutes of your valuable time to post a review regarding our facilities and services. The excellent rating you have accorded us will motivate Staff and Management to perform even better and offer our guests value for money. We look forward to hosting you again in future when another opportunity arises. Stay well, safe and healthy.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value near airport
Convenient and safe, helpful staff and shuttle. Decent choice of food.
Stayed 1 night in Dec 2021
Response from James on 10 Jan 2022
Dear David, Thank you for staying at Airport View Hotel and for sparing a few minutes of your valuable time to post a review regarding our facilities and services. The very good rating you have accorded us will motivate Staff and Management to perform even better and offer our guests value for money. We look forward to hosting you again in future when another opportunity arises. Stay well, safe and healthy.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

10/10 Excellent

MAURO

Stayed 1 night in Jun 2021
Response from James on 19 Jun 2021
Dear Mauro, We thank you for choosing to stay at Airport View Hotel and for sparing a few minutes of your valuable time to post a review about our facilities, products and services. We appreciate your excellent rating of our hotel. This will motivate Management and Staff to work even harder and excel. Thank you. We look forward to hosting you again when another opportunity arises. Stay well.

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from James on 19 Jun 2021
Dear Patricia, Thank you for choosing to stay at Airport View Hotel and for sparing some minutes of your valuable time to post a review about our facilities, products and service. We appreciate your rating of our hotel and this will give Management and Staff the impetus to improve and excel. Thank you. We look forward to hosting you again when another opportunity arises. Best regards, James

10/10 Excellent

Augustin.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from James on 28 Apr 2021
Dear Guest, Thank you for choosing Airport View Hotel for your accommodation. We appreciate your support. Thank you too for sparing a few minutes of your valuable time to evaluate our facilities and services. As Management and Staff we are greatly honoured by your excellent rating. It will motivate us to try and improve even further. Thank you.

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from James on 28 Apr 2021
Dear Matias, Thank you for choosing Airport View Hotel for your accommodation. We appreciate your support. Thank you too for sparing a few minutes of your valuable time to evaluate our facilities and services. We're greatly honoured by your excellent rating. It will motivate Management ad Staff to try and excel. Thank you.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive to our needs. They picked us up at the airport and shuttled us back when we left. The food was good and the service was above and beyond.
Stayed 1 night in Jan 2021
Response from James on 28 Apr 2021
Dear Guest, Thank you for choosing Airport View Hotel for your accommodation. We appreciate your support. Thank you too for sparing a few minutes of your valuable time to evaluate our facilities and services. Thank you for the excellent rating. It will motivate us (Management and Staff) to do even better. Thank you.

8/10 Good

Roland

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020
Response from James on 28 Apr 2021
Dear Roland, Thank you for choosing Airport View Hotel for your accommodation. We appreciate your support. Thank you too for sparing a few minutes of your time to evaluate our facilities and services. Thank you for the very good rating. It will motivate Management and Staff to excel. Thank you & stay well.

10/10 Excellent

Expedia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Relaxing with great service
Spacious, clean, relaxing environment. Very good service, lots of character!
Stayed 1 night in Jan 2020
Response from James on 28 Apr 2021
Dear Guest, Thank you for choosing Airport View Hotel for your accommodation. We appreciate your support. Thank you too for sparing a few minutes of your valuable time to evaluate our facilities and services. Thank you for the excellent rating. It will no doubt motivate Management and Staff to excel. Thank you & stay well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from James on 28 Apr 2021
Dear Guest, Thank you for choosing Airport View Hotel for your accommodation. We appreciate your support. Thank you too for sparing a few minutes of your valuable time to evaluate our facilities and services. Thank you for the excellent rating. It will no doubt motivate Management and Staff to excel. Thank you & stay well.

6/10 Okay

Airporthotel, Entebbe

Disliked: Cleanliness, property conditions & facilities
very small room and dirty bath top. room is not ventilated. Room Not worth the value for MONEY. the room was really disappointing!
Stayed 1 night in Dec 2019
Response from James on 29 Jan 2020
Dear Guest, Thank you for staying at Airport View Hotel. Thank you too for for sparing a few minutes of your valuable time to post your review. We regret that the room you stayed in didn't meet your expectations. However in terms of the size of the room, the room you stayed in is a budget / economy room and it's rated as such. I suggest that next time, you could adjust your budget upwards slightly and we give you a better room in terms of size, amenities and ambiance. Regards, James

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, close to the airport, staff was efficient and the airport shuttle was a nice bonus.
Stayed 1 night in Dec 2019
Response from James on 29 Jan 2020
Dear Guest, We appreciate your staying at Airport View Hotel. Thank you too for sparing a few minutes of your valuable time to post your review. We are humbled by your excellent rating of our facilities, products, services and staff. We are glad you had a quality and excellent experience (value for money) during your stay. Your excellent rating is a source of motivation and encouragement to Management and Staff to do even better. We look forward to hosting you again at Airport View Hotel when another opportunity arises. Meantime, stay well. Best regards, James

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from James on 29 Jan 2020
Dear Guest, Thank you for staying at Airport View Hotel. Thank you too for sparing a few minutes of your valuable time to share with us your excellent experience. We greatly value the reviews of ALL our guests. We are especially delighted whenever the reviews indicate that our facilities, products and services met and at times exceeded the guest's expectations. This is precisely why Airport View Hotel was set up and is in line with the hotel's vision and mission. Management and Staff will always endeavor to render an efficient and high quality service that is commensurate with the guest's expectations. We look forward to hosting you again when another opportunity arises. Meantime, stay well. Best regards, James

10/10 Excellent

Cessr, Lima, Peru

Liked: Cleanliness, staff & service, property conditions & facilities
friendship fron de top to the bottom Must be DSTV Multichoice CABLEVISION
Stayed 3 nights in Nov 2019

10/10 Excellent

MargaretHall, Chesterfield, Virginia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't anything I didnt like. The place was clean and loocated in seemingly a safe area. The food was good. The staff was extremely friendly, accommodating and went out of their way to be of assistance in every way possible.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. Room was clean, beds were comfortable. Wouls stay there again for sure
Stayed 1 night in Nov 2019
Response from James on 9 Nov 2019
Dear Guest, We thank you for staying at Airport View Hotel and for sparing a few minutes of your valuable time to comment about our facilities, quality of service and staff. We appreciate your excellent rating, thank you. We greatly value reviews by guests (be they positive and or negative). Positive reviews like yours are a source of motivation and encouragement to Management and Staff to maintain the status quo and even excel. Everyday that we set out to work, we endeavor to improve on the previous day's performance. Positive reviews like yours motivate us. We look forward forward to hosting you again. Meantime, stay well.

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from James on 9 Nov 2019
Dear Randy, We thank you for staying at Airport View Hotel and for sparing a few minutes of your valuable time to rate our facilities and quality of service. We appreciate your good rating, thank you. We greatly value guest reviews (be they positive or negative). Positive reviews like yours are a source of inspiration and motivation to Management and Staff to try and maintain the status quo and even excel. We look forward to hosting you again when another opportunity arises. Meantime, stay well.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
TV cable nust be DSTV multichoice. International Standards. No Hindu Chanel's.
Stayed 1 night in Oct 2019

8/10 Good

Clyde

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from James on 30 Oct 2019
Dear Clyde, We thank you for staying at Airport View Hotel and for sparing your valuable time to rate our facilities and our performance. We're delighted by your excellent rating which will, no doubt, motivate Management and Staff to do even much better. We look forward to hosting you again when another opportunity arises. Meantime, stay well. Regards.

10/10 Excellent

Orchid, Entebbe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and veey accomodating. Had a wonderful stay.
Stayed 1 night in Sep 2019
Response from James on 30 Oct 2019
Dear Orchid, We appreciate your choice of Airport View Hotel for your accommodation. Thank you for sparing your valuable time to rate our facilities, our staff and our services and for giving them such an excellent rating. This excellent rating is a source of motivation and encouragement to Management and Staff. We will endeavour to continue to render an excellent service for the benefit of all stakeholders. We look forward to hosting you again in future when another opportunity arises. Best regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
SATELLITE TV CABLE POOR. No enough Chanel's to rest. DSTV Multi choice must be installed.
Stayed 2 nights in Oct 2019
Response from James B on 8 Oct 2019
Dear Guest, Thank you for staying with us and for sparing your valuable to comment about our services. We appreciate your comment and we will increase the number of channels on the DSTV Multichoice.

8/10 Good

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from James B on 8 Oct 2019
Dear Edmund, We thank you for staying with us and for sparing your valuable time to rate us as highly as you have done. This will motivate Management and Staff to perform even better.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from James B on 8 Oct 2019
Dear Guest, We thank you for staying with us and for sparing your valuable time to comment about our facilities sand services. We are humbled by your excellent rating. Thank you. This will greatly motivate Management and Staff to do even better.

10/10 Excellent

Viola, Bissau

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean. The staff are friendly and helpful. It is quiet and away from traffic and noise. Breakfast was full and good quality. The pick up and drop off at the airport was on time. There is a car and driver available when needed so that you feel safe if you are unfamiliar with the area. For UN staff visiting the UN Regional Center it is walking distance. There is a drop off service in the morning if needed. Overall I had a wonderful stay. This property is highly recommended. I had a very comfortable stay and will be staying there again should the opportunity arise. Great people too!!
Stayed 3 nights in Aug 2019
Response from James B on 8 Oct 2019
Dear Viola, We thank you for staying with us and for sparing some of your valuable time to appraise our facilities and services. We are greatly humbled by your generous comments and the excellent rating. This will greatly motivate Management and Staff to maintain this level of performance and even excel. We look forward to hosting you again in future when another opportunity arises. It will indeed be our pleasure. Stay well.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite service and good food. Close to the airport.
Stayed 1 night in Jul 2019