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Reviews of Pocono Mountain Villas by Exploria Resorts

3.5 out of 5
Pocono Mountain Villas by Exploria Resorts
2157 River Road, East Stroudsburg, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 381 reviews" "
Rating 8 - Good. 87 out of 381 reviews" "
Rating 6 - Okay. 41 out of 381 reviews" "
Rating 4 - Poor. 15 out of 381 reviews" "
Rating 2 - Terrible. 16 out of 381 reviews" "

8.8/10

Cleanliness

7.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Handerson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a Beautiful place! Love every minute of it. Except that the pools were renovating but other then that we loved our stay the whole time.
Stayed 3 nights in May 2024

10/10 Excellent

Kathleen

Liked: Amenities
Disappointed that neither pool was open
Stayed 2 nights in May 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time, beautiful property to walk around on this time of year. Nice size and layout to the rooms. Will definitely be back.
Stayed 2 nights in May 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the new upgraded rooms. The staff were very friendly. We went just to have a quiet weekend and it was just what we needed! Kitchen is stocked with all the utensils you could need. Looking forward to returning.
Stayed 3 nights in May 2024

6/10 Okay

Dave

Travelled with partner
Disliked: Cleanliness
Found bedbug shells and very buggy
Stayed 2 nights in May 2024

10/10 Excellent

Melody

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property was well kept and beautiful. I love how quiet and clean the grounds as well as the villa was. My entire family loved this place and we will be staying if we ever come back to PA
Stayed 2 nights in May 2024

10/10 Excellent

Jadah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great getaway to relax whether you’re a couple or family traveling.
Stayed 3 nights in May 2024
Response from Exploria Resorts on 9 May 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the 1 bedroom villa treetop for my husband and I's 1 yr wedding anniversary. Loved it! So quiet and peaceful. It was nice and clean. The staff was nice and helpful. The indoor pool area was a little too cool for my liking but overall great place for couples, families, work or religious retreats. We definitely will be back and maybe have a family reunion there, there's something for everyone!
Stayed 3 nights in Apr 2024
Response from Exploria Resorts on 9 May 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I liked that the front desk staff was friendly. The property and room was clean and it was a nice bathroom. I didn't like that the way the room looked was not how it looked online. What i saw online was a studio,we stayed in the Premium studio-treetop room. It was a cramped basement room that had no installation in the ceiling. We heard everytime our neighbors moved upstairs. It sounded like they were moving furniture. And they smoked in the hallway which the smell, came down to our room. When you check in they tell you not to smoke in the room because it will be $100 charge, i guess the hallway doesn't count in that?!? The smell was horrible!
Stayed 2 nights in Mar 2024
Response from Exploria Resorts on 9 May 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities
Great stay with my family. Staff is very friendly!
Stayed 2 nights in Apr 2024
Response from Exploria Resorts on 1 May 2024
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 Excellent

Wadada

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Exploria Resorts on 9 May 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 Excellent

Diana, Brooklyn

Stayed 3 nights in Apr 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing experience I’m so happy i booked with Expedia. I had an amazing time. I reserved the 3 bdroom and it was hugeeee. Massive!
Stayed 3 nights in Apr 2024
Response from Exploria Resorts on 1 May 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us

10/10 Excellent

Dilmurod

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Exploria Resorts on 1 May 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

6/10 Okay

Jose Roland

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a bad experience with their free offer.
Stayed 2 nights in Feb 2024
Response from Exploria Resorts on 1 May 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
I liked the Villas as opposed to a hotel.
Stayed 3 nights in Apr 2024
Response from Exploria Resorts on 25 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Exploria Resorts on 1 May 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 Good

JOANNA, FOREST HILLS

Travelled with family and small children
Liked: Cleanliness, amenities
Newly renovated property. Nice size kitchen with the refrigerator. Heating system not too great. Close to activities. Would recommend staying there.
Stayed 2 nights in Feb 2024
Response from Exploria Resorts on 24 Apr 2024
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

10/10 Excellent

GARY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully modernized, peaceful and surrounded by nature. The staff was pleasant, professional, and friendly. Will absolutely be returning.
Stayed 2 nights in Apr 2024
Response from Exploria Resorts on 24 Apr 2024
Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

8/10 Good

Franecia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the Premium Tree Tops with my boyfriend & the one bedroom that we rented was more that I expected. The kitchen & living room was one floor & the bedroom was upstairs which I didn't expect. The rental was very modern & beautifully decorated. Exploria provided mostly everything as far as plates, cups etc. The only thing I didn't really enjoy was the tv. Not much options but thank goodness basketball was a channel. But overall i did enjoy spending my weekend at The Exploria. I WILL be back!
Stayed 2 nights in Apr 2024
Response from Exploria Resorts on 12 Apr 2024
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The 3 bedroom deluxe was the perfect space for us to celebrate my sister in laws upcoming wedding. It was updated and clean, spacious & relaxing. The fireplace in the main living space was the perfect addition to our laid back weekend of family style meals and game night. The master bedroom was a neat space with a sauna & fireplace.
Stayed 2 nights in Apr 2024
Response from Exploria Resorts on 12 Apr 2024
Thank you so much for choosing to stay at our property. It was a pleasure having you with us. We hope you enjoyed your time here and that everything met your expectations.

8/10 Good

turkessa

Liked: Cleanliness, property conditions & facilities
nice and quiet atmosphere
Stayed 2 nights in Apr 2024
Response from Exploria Resorts on 12 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 Good

Rodney, NY NY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer Service
Stayed 2 nights in Apr 2024
Response from Exploria Resorts on 12 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excellent

YAHAIRA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This villa was everything! We came back home in love with it! It was humongous and so well maintained! We loved the 2 Ana a half bathrooms, laundry room, the two decks outside the living room and master bedroom. The fireplace was beautiful! By far, this villa was one of our best stays. There are so many activities to do there as well. Our favorite activity was the horseback riding at Bushkill Riding Stables. We loved them! We will be back God willing. A
Stayed 2 nights in Apr 2024
Response from Exploria Resorts on 12 Apr 2024
Thank you so much for choosing to stay at our property. It was a pleasure having you with us. We hope you enjoyed your time here and that everything met your expectations.

4/10 Poor

Dominique, brielle

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Exploria Resorts on 12 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excellent

Tyjuana

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Exploria Resorts on 6 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked everything Except the pool. Only one pool open. And it was always packed. I suggest extra indoor pools. Pools for members and private paying should be separate from people visiting on a tour. It’s not fair to pay full value and not able to enjoy the pools with your kids. Thank you.
Stayed 3 nights in Mar 2024
Response from Exploria Resorts on 12 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

8/10 Good

Jeanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice studio apartment. They provided dishwasher detergent even though there was no dishwasher. No larger pot to boil water, large skillet, colander or toaster but otherwise household items were adequate for our needs. Good location. Very close to Delaware Water Gap Park trails.
Stayed 3 nights in Mar 2024
Response from Exploria Resorts on 12 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excellent

Chanel, Westfield

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and modern. Would definitely go back
Stayed 2 nights in Mar 2024
Response from Exploria Resorts on 12 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excellent

Tercell

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Exploria Resorts on 4 Apr 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

4/10 Poor

Kelvin

This place sucks. Theres no water in the rooms. No coffee nothing. Theres bugs flying around the lower flats. Also the pictures DO not look like in real life
Response from Exploria Resorts on 12 Apr 2024
We sincerely apologize for the less-than-ideal experience you had during your stay at our resort. Your comfort and enjoyment are of the utmost importance to us, and it is disappointing to hear that we fell short of meeting your expectations.

6/10 Okay

Megan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice & quiet while we visited. I appreciated that the indoor pool kept the kids busy & the young man who monitored the pool was so friendly & kind! My only suggestions would be better tv access. The girls continuously wanted to watch a kids movie on one of the big tvs (not their tablet). However, there were only a handful of channels and 1 for kids - Disney... and if the girls didn’t want to watch what was on that 1 channel, they were out of luck. I called the front desk and asked if i could somehow opt in on the tv to buy kid movies and was told that the channels on #7 is 'all we have to offer'. Also, alot of one-sided political stations, not including what I watch. Such a simple fix could help be more inclusive for all guests & those traveling with kids. Also, hot water doesn’t last long - not enough to fill up a tub. Overall though, I could go back for a day or 2 trip again but may need some simple changes for a more comfortable longer vacation.
Stayed 2 nights in Mar 2024
Response from Exploria Resorts on 12 Apr 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities
Family winter break, we love this resort.
Stayed 3 nights in Dec 2023
Response from Exploria Resorts on 12 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excellent

charise, Long Island city

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
It has a home like feeling so for the weekend I had a house lol. That’s an experience especially if you don’t have one. Also the layout was really nice. The only problem that I had was the upstairs mattress. I felt the corrals inside the bed in my back.
Stayed 2 nights in Mar 2024
Response from Exploria Resorts on 6 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Exploria Resorts on 6 Apr 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excellent

Shannye

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Exploria Resorts on 21 Mar 2024
Thank you for choosing to stay at our property. It was a pleasure to have you as our guest. We hope you had a comfortable and enjoyable stay.

10/10 Excellent

William

Travelled with partner
Liked: Property conditions & facilities
Visited out of season so most of the activities were closed.
Stayed 3 nights in Mar 2024
Response from Exploria Resorts on 21 Mar 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 Excellent

Dwayne

Stayed 2 nights in Mar 2024
Response from Exploria Resorts on 21 Mar 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff on the property were very nice. The unit we stayed in was clean and modern. Family friendly with lots to do for kids. Double check the activities, some are seasonal. I thought everything was open all year round. Activities such as tubing , tree top adventures and horseback riding are separate costs. We did the tubing and had a great time , It rained on our day and we were able to reschedule to the next day with no issues.They did offer a sale preview at check in but were not pushy which was appreciated. We had a good time and would go back .
Stayed 2 nights in Mar 2024
Response from Exploria Resorts on 21 Mar 2024
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay at Tree Top Villa. It was beautiful and peaceful.
Stayed 3 nights in Feb 2024
Response from Exploria Resorts on 21 Mar 2024
We wanted to take a moment to express our sincere gratitude for choosing to stay at our property. It was a pleasure hosting you, and we hope your experience was enjoyable and comfortable.

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Exploria Resorts on 9 May 2024
Thank you for taking time to post a review of our property

4/10 Poor

johnny

Stayed 5 nights in Feb 2024
Response from Exploria Resorts on 21 Mar 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

Otabek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and renovated place. Receptionist Chante(i might’ve got the name wrong) was super nice and helpful! Everything was great, worth the money!
Stayed 2 nights in Feb 2024
Response from Exploria Resorts on 21 Mar 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.

10/10 Excellent

Keith, SOUTH RICHMOND HILL

Liked: Cleanliness, property conditions & facilities
Experience was great, a few things in my villa needed maintenance.
Stayed 3 nights in Feb 2024
Response from Exploria Resorts on 21 Mar 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.

10/10 Excellent

Giuseppe, Stoney Creek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was excellent! Very clean rentals and not very busy which lead to short wait times.
Stayed 3 nights in Feb 2024
Response from Exploria Resorts on 21 Mar 2024
We appreciate your positive feedback and are glad you enjoyed your stay with us. We hope to see you again in the future.

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice stay
Stayed 2 nights in Feb 2024
Response from Exploria Resorts on 21 Mar 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

8/10 Good

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at the Exploria villas for a short snowboarding trip to a local mountain. The room was updated and spacious. It was notably very clean. The staff were very friendly and attentive. We were however VERY disappointed with the quality of the mattresses on the beds and pullout sofa. They sink in and/or you can hear the springs popping. There's not enough support and made for an uncomfortable sleep for the two nights of our stay. Those really need to be replaced.
Stayed 2 nights in Feb 2024
Response from Exploria Resorts on 21 Mar 2024
Thank you for reviewing your stay with us, we hope to see you again soon.

6/10 Okay

Silvia

Travelled with family
Liked: Amenities
Was a mouse in the area
Stayed 4 nights in Feb 2024
Response from Exploria Resorts on 21 Mar 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Terrible

Carroll

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I was very unsatisfied with the property I was in A Wila which upstairs is a unit and downstairs which is a flight of stairs Down to the other house door And . The washer and dryer are also down there. . Who decides to in the middle of the night come down and wash there clothes. I Felt very uncomfortable and unsafe.In the welcoming package it says to respect your neighbors 10 pm.
Stayed 3 nights in Feb 2024
Response from Exploria Resorts on 24 Feb 2024
Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback. We are very sorry to see that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

8/10 Good

prakrita b

Stayed 2 nights in Feb 2024
Response from Exploria Resorts on 24 Feb 2024
Thank you for taking time to post a review of our property. We hope to see you again in the future.