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Reviews of Zoofari Lodge at Taronga Western Plains

2.5 out of 5
Zoofari Lodge at Taronga Western Plains
Obley Road, Dubbo, NSW

Reviews

9.8

Exceptional

Rating 10 - Excellent. 58 out of 65 reviews" "
Rating 8 - Good. 4 out of 65 reviews" "
Rating 6 - Okay. 2 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a lodge overlooking the Savannah and it was beautiful just to spend time watching the animals. The rooms were amazing and well kept, the guides were very knowledgeable. Grateful that such a place exists in NSW.
Stayed 2 nights in Apr 2024
Response from Sue Bastian - Reservations Consultant on 22 Apr 2024
Hello StephanieThank you so much for taking the time to provide your lovely feedback about your stay at Zoofari Lodge.I am delighted to see that you enjoyed your stay, and your wonderful feedback is incredibly valuable to us.It is lovely to read that our guides' knowledge and respect for everything wildlife, conservation and culture is making the tours so enjoyable, and I can't wait to share your kind words with them.Thank you again for your feedback and we hope to welcome you back again soon.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a wonderful experience, the accommodation, food and of course the animals. The view was amazing!
Stayed 1 night in Mar 2024
Response from Reservations on 2 Apr 2024
Dear ConnieThank you for your review of your stay at Zoofari Lodge. We are glad you enjoyed your stay. The feedback is most welcome and will be shared with the staff.Best RegardsZoofari Lodge Team

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 3 nights in Feb 2024
Response from Reservations on 1 Mar 2024
Good MorningThank you for review, we are glad you enjoyed your stay with us at Taronga Western Plains Zoo.Kind Regards,TWPZ Reservations

10/10 Excellent

Natalie

Stayed 2 nights in Feb 2024
Response from Reservations on 2 Apr 2024
Dear NatalieThank you for your review in regards to your stay at the Zoofari Lodge.We are glad you enjoyed your visit.Best RegardsZoofari Lodge Team

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. love it
Stayed 1 night in Jan 2024
Response from Reservations on 30 Jan 2024
Dear SarahThank you for your feedback in regards to your recent stay at the Zoofari Lodge. We are delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you, we hope to welcome you back again soon.Best regardsZoofari Team Reservations

10/10 Excellent

mina

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Reservations on 30 Jan 2024
Dear MinaThank you for your feedback in regards to your recent stay at the Zoofari Lodge. We are delighted to see that you enjoyed your stay.Thank you, we hope to welcome you back again soon.Best regardsZoofari Team Reservations

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and presented with detail. The room was spotless, the food was scrumptious, the staff offerred wonderful service. The lodge's location gave us direct view of the animals and the tours and information provided about the animals was fautless. Excellent!
Stayed 2 nights in Jan 2024
Response from Reservations on 30 Jan 2024
Dear JulieThank you for your feedback in regards to your recent stay at the Zoofari Lodge. We are delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you, we hope to welcome you back again soon.Best regardsZoofari TeamReservations

10/10 Excellent

Prawta

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Reservations on 19 Jan 2024
Dear PrawtaThank you for your feedback in regards to your recent stay at the Zoofari Lodge. We are delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you, we hope to welcome you back again soon.Best regardsZoofari Lodge TeamReservations

10/10 Excellent

Jianjun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's super jida friendly and fabulous service and food. This is a definitely on of the best experience i have had
Stayed 1 night in Jan 2024
Response from Reservations on 12 Jan 2024
Dear JianjunWe are happy you enjoyed your visit, thank you for your feedback in regards to your stay. Your feedback is valuable to us. All the best. Best regards Zoofari Lodge

10/10 Excellent

Trish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was amazing. Our accomodation was perfect. Air conditioned & had everything we needed. The breakfast & dinner that was included was delicious & the meals were huge. The tours included were incredible & our tour guide absolutely made our trip. Cannot recommend this high enough to everyone.
Response from TWPZ Res Team on 8 Jan 2024
Thank you so much for taking the time to provide your lovely feedback about your stay at Zoofari Lodge.I am delighted to see that you enjoyed your stay, and your wonderful feedback is incredibly valuable to us.It is lovely to read that our guides' knowledge and respect for everything wildlife, conservation and culture is making the tours so enjoyable, and I can't wait to share your kind words with them.Thank you again for your feedback and we hope to welcome you back again soon.

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservations on 12 Jan 2024
Hi TiffanyThank you for your feedback in regards to your stay at the Zoofari Lodge.Best regardsZoofari Team

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023
Response from Reservations on 12 Jan 2024
Hi AndrewThank you for your feedback in regards to your stay at the Zoofari Lodge.Best Regards

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from SB on 6 Dec 2023
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This night at the zoo was worth every cent! Such an amazing experience. I just wished i had booked more in advance to get the room out the front of the giraffe feeding buckets. We were at the back lodge but we were hardly in the room anyway. If you could afford 2 nights i would recommend staying 2 nights. Also the money goes towards the running of the zoo and their breeding programs. My 7 and 9 year old loved it so much as did we. The food was great too!
Stayed 1 night in Nov 2023
Response from Reservations on 25 Nov 2023
Dear Samantha,Thank you so much for taking the time to provide your feedback about your stay at Zoofari Lodge. I am delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you again for your feedback and we hope to welcome you back again soon.Best regardsDeanne Reservations

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful package of accommodation, food and especially behind the scenes activities at the zoo. These included feeding giraffe, seeing elephants having their morning bath and very informative talks about the zoo, the animals and the conservation activities of the zoo. On the face of it expensive for two nights, but all things considered very good value for money.
Stayed 2 nights in Nov 2023
Response from Reservations on 24 Nov 2023
Dear Joseph,Thank you so much for taking the time to provide your feedback about your stay at Zoofari Lodge.I am delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you again for your feedback and we hope to welcome you back again soon.Best regardsDeanne Reservations

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the savannah and animals. The best way to visit Dubbo Zoo!
Stayed 1 night in Nov 2023
Response from Reservations Team on 21 Nov 2023
Thank you so much for taking the time to provide your feedback about your stay at Taronga Western Plains Zoo.I am delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us.Thank you again for your feedback and we hope to welcome you back again soon.Best regardsReservations

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of African wildlife from animal view lodge with evening and morning tours.
Stayed 1 night in Nov 2023
Response from Reservations on 10 Nov 2023
Hi ShariThank you for your feedback on your recent stay at the Zoofari Lodge. We are glad you have enjoyed your visit.Best regardsThe Team at Zoofari Lodge

10/10 Excellent

Youngsoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved loved to stay at Zoofari lodge. We can’t recommend enough to our friends. It made us unforgettable memories. Everything was just like the official website or more than we expected. Strongly recommend to stay.
Stayed 1 night in Oct 2023
Response from Reservations on 7 Oct 2023
Dear GuestThank you for your feedback in regards to your stay at the Zoofari Lodge. We are glad you enjoyed yourselves and we hope to welcome you back again someday. All the bestregardsZoofari Lodge Management and Staff

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reservations on 28 Aug 2023
Dear Yvonne,Thank you so much for taking the time to provide your feedback about your stay at Zoofari Lodge.I am delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you again for your feedback and we hope to welcome you back again soon.Best regardsDeanne Reservations

6/10 Okay

Amelia

Travelled with family and small children
Disliked: Staff & service
No WiFi & my bed sheet was had a dirty mark on it.
Stayed 1 night in Aug 2023
Response from Reservations on 28 Aug 2023
Dear Amelia,Thank you for taking the time to complete the guest feedback survey, and for providing such considered and thoughtful recommendations.The insight that your response provides is incredibly valuable. We are regularly meeting to discuss all our reviews and evolving our product to ensure the best possible experience for our guests.The Zoofari experience is all about the animals and there is WiFi in the main guest house. We apologise that bedding sheet was not up to our usual standard. Thank you again for your feedback.Best regardsDeanne Reservations

10/10 Excellent

Adrian

Stayed 2 nights in Aug 2023
Response from Reservations on 18 Aug 2023
Dear AdrianThank you for your feedback. We are glad you enjoyed your visit.best regardsZoofari Lodge

10/10 Excellent

Claire and Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind, courteous and friendly. Facilities 5 star. Informative excursions and easy access. Highly recommended
Stayed 1 night in Aug 2023
Response from Reservations on 11 Aug 2023
Dear Claire & Richard,Thank you so much for taking the time to provide your feedback about your stay at Zoofari Lodge.I am delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you again for your feedback and we hope to welcome you back again soon.Best regardsDeanne Reservations

10/10 Excellent

Annette

Stayed 2 nights in Jul 2023
Response from Reservations on 28 Aug 2023
Dear Annette,Thank you so much for taking the time to provide your feedback about your stay at Zoofari Lodge.I am delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you again for your feedback and we hope to welcome you back again soon.Best regardsDeanne Reservations

10/10 Excellent

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible experience, to go to sleep listening to the animals and quietly drink my morning cuppa watching the sunrise over the giraffes and other animals. The Glamping Lodge was extremely comfortable and I wish I’d had more time to enjoy the experience.
Stayed 1 night in Jun 2023
Response from Reservations on 31 Jul 2023
Dear Monique,Thank you so much for taking the time to provide your feedback about your stay at Zoofari Lodge.I am delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you again for your feedback and we hope to welcome you back again soon.Best regardsDeanne Reservations

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time! Staff and facilities excellent! Will recommend to all! Great fun
Stayed 2 nights in Jul 2023
Response from Reservations on 26 Jul 2023
Dear Jo,Thank you so much for taking the time to provide your feedback about your stay at Zoofari Lodge.I am delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you again for your feedback and we hope to welcome you back again soon.Best regardsDeanne Reservations

10/10 Excellent

Thomas

Stayed 1 night in Jul 2023
Response from Reservations on 11 Aug 2023
Dear Thomas Thank you for your feedback, we are glad you enjoyed your visit.best regards Zoofari Lodge

10/10 Excellent

Jade

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Reservations on 26 Jul 2023
Thank you so much for taking the time to provide your feedback about your stay at .I am delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you again for your feedback and we hope to welcome you back again soon.Best regardsReservations

10/10 Excellent

Jillian

Stayed 2 nights in Jul 2023
Response from Reservations on 19 Jul 2023
Dear Jillian Thank you for your feedback in regards to your recent stay. We are glad you enjoyed your visit.Best regards Zoofari Lodge

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it all there was so much to see i would recomment the Zoo.to anyone
Stayed 1 night in Jul 2023
Response from Reservations on 19 Jul 2023
Hi GregoryThank you for your feedback in regards to your recent stay. We are glad you enjoyed your visit. Best RegardsZoofari Lodge

10/10 Excellent

Cathy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous for the whole family. Staff were friendly and the food was amazing!
Stayed 1 night in Jun 2023
Response from Reservations on 23 Jun 2023
Dear CathyThank you for your feedback in regards to your recent stay at the Zoofari Lodge. We are delighted to see that you enjoyed your stay. Your feedback is incredibly valuable to us and will be forwarded to appropriate staff along with management.Thank you, we hope to welcome you back again soon.Best regardsDeanne Reservations

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, room comfort
The ‘back of house’ tours were fabulous. Thoroughly enjoyed our stay.
Stayed 1 night in Jun 2023
Response from Reservations on 6 Jun 2023
Hi ChristineThank you for your feedback in regards to your recent stay, we are happy you enjoyed your experience. Your feedback will be passed onto staff and management.We hope to see you again sometime in the future. Take Care

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing informative experience
Amazing experience, make sure you arrive early to take full advantage of all that is on offer. Dress warmly for the morning safari. The staff were lovely and very professional. A definite bucket list experience
Stayed 1 night in May 2023
Response from Reservations on 6 Jun 2023
Dear AnthonyThank you for your feedback in regards to your recent stay, we are glad you enjoyed your stay. Your feedback will be passed onto staff and management. Hoping to see you again sometime in the future. Take Care.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was very good ,experience was great
Stayed 1 night in Apr 2023

10/10 Excellent

Bev

Stayed 1 night in Feb 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally enjoyable. Would definitely stay again.
Response from Hugh on 16 Jan 2023
Thanks Margaret, I'm Glad you enjoyed your stay

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staffs knowledge and the way they dealt with the animals. This is our second stay, and the only thing that stood out was that the breakfast had four mushrooms one day and no tomato the following although ordered. Only minor though and we had a wonderful time thanks 😀🌸
Stayed 2 nights in Apr 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about it (including the price!!) was amazing...
Stayed 1 night in Feb 2022

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience ever
Stayed 1 night in Feb 2022

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding holiday destination
Exceptional experience. If you are an animal lover this is a trip you should not miss. The guided tours before and after the public opening hours of the zoo make a stay here a most memorable holiday. The quality of food and service were second to none, no effort was spared in making us comfortable.
Stayed 2 nights in Feb 2022

8/10 Good

Jasia

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful time here, accommodating and very knowledgeable staff! Would go back in a heartbeat
Stayed 1 night in Dec 2021

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
We were very pleased with the venue. Very well cared for by most obliging staff. Everything so clean and fresh.
Stayed 1 night in Dec 2021

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely wonderful experience...we stayed in the elephant lodge...this was glamping at its best!!
Stayed 1 night in Nov 2021

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing recommended to anyone
Stayed 1 night in Nov 2021

8/10 Good

Philippa

Liked: Staff & service, amenities, property conditions & facilities
Lovely cabins/tents. Mine wasn’t all that clean but still lovely. Staff are all lovely. Food is sensational. View of the savannah is great. Only problem is if you’re down the end of the huts the giraffes eat up near the other huts so you need to peer out under the shade cloth to see them and they don’t seem to put the grass directly in front of the end cabin like with other cabins. So you will have giraffes in front of you, just quite a way back compared to everyone else and you won’t have as many animals wandering in front of your cabin. But otherwise lovely. And the allergy food catering was sensational
Stayed 1 night in Dec 2021

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's absolutely amazing that you can stay at a zoo and to be able to hear and see them xx
Stayed 1 night in Nov 2021

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary experience, fantastic food, lovely staff, relaxing atmosphere.
Stayed 2 nights in Nov 2021

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels as though you are on the savannah. Quiet, clean and the animals are peaceful.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything especially feeding the giraffes
Stayed 1 night in Jul 2021

10/10 Excellent

Lynda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021