Hypo-allergenic bedding, minibar, in-room safe, desk
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Reviews of The S Hotel Al Barsha

4 out of 5
The S Hotel Al Barsha
Al Barsha, South Umm Suqeim Road, PO Box 66756, Dubai, Dubai

Reviews

8.0

Very good

Rating 10 - Excellent. 72 out of 159 reviews" "
Rating 8 - Good. 44 out of 159 reviews" "
Rating 6 - Okay. 23 out of 159 reviews" "
Rating 4 - Poor. 11 out of 159 reviews" "
Rating 2 - Terrible. 9 out of 159 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 7 nights in Apr 2024

4/10 Poor

Alaa, Amman

Disliked: Cleanliness, property conditions & facilities
Dirty Rooms
Stayed 3 nights in Mar 2024

10/10 Excellent

Haytham

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Dubai
Stayed 4 nights in Jan 2024

4/10 Poor

Shadab

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s a secluded place. Far from everything. You’ll need a taxi to go get food or anything that you might need.

8/10 Good

Francisca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent, good basic for business trip, relatively close to Expo City
Stayed 13 nights in Nov 2023

6/10 Okay

Abdarizak

Stayed 2 nights in Oct 2023

10/10 Excellent

Qusai

Stayed 6 nights in Sep 2023

6/10 Okay

Zubaida

Liked: Staff & service, amenities, property conditions & facilities
My room faced the courtyard on the 2nd floor, so no sunlight.
Stayed 1 night in Sep 2023

8/10 Good

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jul 2023

10/10 Excellent

ghada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet staff are helpful
Stayed 1 night in Jul 2023

6/10 Okay

AYOUB, FERDOUS

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

GLENDA

Stayed 5 nights in Jun 2023

10/10 Excellent

Nour

Stayed 3 nights in Jun 2023

8/10 Good

Ammar

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great property overall for a good price. The window didn't open so we couldn't change the air in the room resulting in a musty smell. Also there was the smell of smoke in the room coming from somewhere and we couldn't get it out. Bathroom in our room needed to be fixed up a bit too.
Stayed 3 nights in Apr 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home away from home
Upon check in the lady was rude but I didn't make that my initial decision about this hotel. For starters it is a beautiful hotel and QUIET which is what I was looking for. The room was very comfortable and I felt absolutely SAFE. The convenience of the shuttle was awesome so I had access to the beach,mall, and a few other places free of charge. Any issues we had were fixed immediately. The breakfast was good it had a lot of variety. I did go to the night buffet and it was good. Room swevixw is 24 hours and reasonably priced as well THE S BURGER is a must try. I have found my place that when I come back to Dubai it was nice and so comfortable. It's family friendly as well.
Stayed 7 nights in Mar 2023

10/10 Excellent

Amelia

Stayed 1 night in Mar 2023

2/10 Terrible

diana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai industrial
The hotel rooms smell bad Like cigarrette Even nonsmoking rooms get the odor throguh the ac
Stayed 2 nights in Mar 2023

8/10 Good

Hadi

Liked: Cleanliness, amenities, property conditions & facilities
Noisy house keeping. Noisy group of tourists. Noisy staff with their speaker cell phones.
Stayed 7 nights in Feb 2023

10/10 Excellent

Dania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended! Excellent
Stayed 9 nights in Feb 2023

2/10 Terrible

Ramzi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the service. Canceled my room without knowing upon arrival room was not available
Stayed 5 nights in Feb 2023
Response from Magdy Ahmed on 1 Mar 2023
Dear Ramzi ,Thank you very much for leaving your feedback here. We regret that some of our services did not meet your expectations, please note that you booked 3 rooms with our hotel but we tried to hold the amount but unfortunately was declined so we canceled the booking, your comments were forwarded to our team to enhance the services in a very timely manner in order to fulfill all our guests' demands, Hope to host you soon, The S Hotel Al Barsha Management

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel located in a central area of Dubai makes getting to the main tourist attractions very easy. I would highly recommend it as the staff were very friendly too and rooms were clean, quiet and spacious.
Stayed 6 nights in Feb 2023

10/10 Excellent

ramzy

Stayed 3 nights in Feb 2023

10/10 Excellent

John

Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Terrible service and unhygienic
Stay was not enjoyable at all, paid and booked a queen room and was given a king room which had no bath, called reception and was told they would sort this for me, to which I didn't hear back. I then called and asked for cutlery as there was none in the room, was told it would be sent up shortly to which it wasn't, called back 30 mins later and was told the same again, once again never received. The bathroom was unhygienic with at least half a dozen of flies which made me sick. The staff also wouldn't let a food delivery driver up to my room even though I explained I was just out the shower and have a medical issue.
Stayed 1 night in Aug 2022

8/10 Good

Mina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Its a great hotel, I have been in other 5 stars before. I can not find big difference between both. However it all comes to the hotel management to maintain this level. May be they need to pay attention to maintenance level. Anyhow we enjoyed the stay and plan to be there again
Stayed 2 nights in Jul 2022

10/10 Excellent

Fatima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, decent location not too far from anything
Stayed 7 nights in Jun 2022

8/10 Good

Ahmeda

Stayed 4 nights in May 2022

10/10 Excellent

Kevon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the price you could not beat. Breakfast was great for a small fee. The staff is friendly for the most part (Cleaners, Dinning Area, and Restaurant Staff). Front desk workers need training in customer service, waited to be check in with no line at the front and the few interactions with the front desk workers made me feel like I wasn't welcomed in the hotel.
Stayed 6 nights in May 2022

8/10 Good

Bassam

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
OK
Stayed 9 nights in Apr 2022

10/10 Excellent

Larena

Stayed 4 nights in Apr 2022

4/10 Poor

DIMITRIOS

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Like: Front end personnel is at least very good. Dislike:they provide very small room for 3 persons!!!
Stayed 7 nights in Apr 2022

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

6/10 Okay

Mohamad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No suite available as my reservation
When I arrived the front desck manager informed me that there is no suite available as my reservation. He give give me two choices either I cancel the resevation with a full refund or i the hotel will provide a free buffet dinner. Whwn i saw the dinner how bad it was, i just settled with a normal room without any perks from the hote.
Stayed 1 night in Mar 2022

10/10 Excellent

saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay great value for money I’ll be back
Stayed 3 nights in Mar 2022

10/10 Excellent

BAHAAELDEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Magnificent and pleasant
Stayed 4 nights in Dec 2021

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the hotel is brand new and stylish..all clean ! The area is nice for those who don't like to be in a crowded place and a free shuttle service goes to the Mall of Emirates just 15mins away as well as to the Expo 2020. The restaurant would need a little bit more atmosphere. I would recommend the hotel to friends that look for good price and quality.
Stayed 1 night in Jan 2022

8/10 Good

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awesome time in Dubai
Breakfast buffet was very reasonable and well stocked. The front desk staff was extremely helpful and accommodating. They help me secure a PCR test to return to the US. They called taxi service when one was needed. I can’t say enough good things about the front desk staff. This is my first trip to Dubai. There are many things to do in Dubai. There are many things to do around the hotel and sites to see including miracle gardens and the butterfly park. Most other things are within an easy taxi ride. The room was comfortable.
Stayed 6 nights in Dec 2021

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Pabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, good location, the rooms are on the smaller size but that's ok, breakfast could improve and the breakfast crowd could be managed better during covid19 times.
Stayed 3 nights in Dec 2021

8/10 Good

Emil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

8/10 Good

Khaleel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property overall. A bit busy during our stay but overall worth the value. Housekeeper Jewel did a superb job !
Stayed 5 nights in Dec 2021

6/10 Okay

Adrian, Abu Dhabi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is nice and modern, sadly we were meet by one of the worst lobby clerks ever. The attitude was bad from the beginning and he tried (unsuscessfully) to make me pay for things that i was entitled by my Expedia status and reservation. These employees job is facilitate things for customers and surely that did no happened here.
Stayed 1 night in Dec 2021

10/10 Excellent

Saleem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great stay we enjoyed it
Stayed 4 nights in Dec 2021

10/10 Excellent

Stephen

Stayed 8 nights in Dec 2021

10/10 Excellent

Davina Muteba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice services
Stayed 8 nights in Nov 2021

6/10 Okay

Daniel

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2021

6/10 Okay

Andrew

Business traveller
Disliked: Staff & service
Stayed 8 nights in Nov 2021

6/10 Okay

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience
Great place and staff. However, while our stay, we requested and used an iron then left the hotel. When we got back the iron was gone.
Stayed 2 nights in Nov 2021