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Overview of The Klagan Hotel

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In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi

The Klagan Hotel

3 out of 5

4.1/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKK Plaza7 min walk
    Popular LocationImago Shopping Mall14 min walk
    Popular LocationJesselton Point Ferry Terminal4 min drive
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)14 min drive

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About this area

Kota Kinabalu

Located by the sea, The Klagan Hotel is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, an area with good shopping. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Centre Point and Imago Shopping Mall. Anjung Samudera and Sedco Square are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Warisan Square - 2 min walk
  • Centre Point - 4 min walk
  • KK Plaza - 7 min walk
  • Imago Shopping Mall - 14 min walk
  • Jesselton Point Ferry Terminal - 4 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive

Restaurants

  • Where to eat
  • Wanyan Rooftop Cafe – Ocean-view café offering Asian cuisine.

About this property

The Klagan Hotel

3-star Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Centre Point
This hotel features a restaurant, a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning. All 296 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
The Klagan Hotel offers 296 forms of accommodation with a safe and free newspapers. Televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Hotel Klagan
Klagan
Klagan Hotel
Klagan Hotel Kota Kinabalu
Klagan Kota Kinabalu
The Klagan Hotel Kota Kinabalu, Sabah
The Klagan Hotel Kota Kinabalu
The Klagan Hotel Hotel
The Klagan Hotel Kota Kinabalu
The Klagan Hotel Hotel Kota Kinabalu

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 329 out of 984 reviews
5 - Excellent 33%
Rating 4 - Good. 473 out of 984 reviews
4 - Good 48%
Rating 3 - Okay. 144 out of 984 reviews
3 - Okay 15%
Rating 2 - Poor. 28 out of 984 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 984 reviews
1 - Terrible 1%

4.0/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condition of room in Level 9 so good.
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel because safely & modern. But the food a bit less interesting.
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Good location. Good location.
Stayed 2 nights in Jun 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent breakfast buffet. Friendly staff.
Stayed 3 nights in Mar 2020