Downtown Brooklyn Spa Hotels

"Floor I was on was under construction. Cracked ceilings"

"My room was on 22nd floor and the hotel was mid renovation on that floor, so it was in a poor state, lots of workers and lots of noise. The shower pressure was truly terrible, to the point it was very difficult to use. No coffee or water in the rooms. Lifts broke down with us inside once… the hotel in general was a little tired. Staff were generally nice, and the room I was in had just be renovated so was quite nice inside."

"Not too Clean and we were 4 They only put coffee for 2"

"I’d give The New Yorker Hotel a 6/10 overall. The location and building itself are nice, but my experience ended on a frustrating note. I was charged a smoking fee even though I have never smoked in my life. Apparently their sensor was triggered by hairspray, which set it off and resulted in the charge. Now I’m stuck dealing with disputing a fee for something that simply didn’t happen. It’s honestly been a huge pain to deal with, and situations like this make the stay feel a lot less enjoyable. I understand hotels enforcing no-smoking policies, but charging such a large fee without properly verifying what actually triggered the sensor feels unfair. Because of that experience, I can’t rate my stay higher than a 6/10."

"Amazing place, everyone was so nice and the room were top tier clean "

"The rooms were clean and comfortable and the front desk staff was so very helpful in getting a car service to and from the airport as well as helping us get around the city. Wonderful stay! Highly recommended!"

"Location wise this was great. Right by Times Square. Asked for quiet room and we had no disturbances from other guests or traffic outside. Staff were very helpful. Rooms clean and beds comfortable. The only issue was that the room was a bit on the small side for family of 4 with teens. Especially the bathroom. We had to manoeuvre to get past each other and the cupboard space was also inadequate. For a couple though this wouldn't have been an issue. "

"Great location near Radio City Music Hall and Central Park. Not a big fan of Resort fees especially when you feel it is not a resort. Also paid for 2 people for breakfast and the name of the business on the card did not match the vendor for breakfast but they said that is place. They were out of croissants and would not change the 2 croissants we paid for the one muffin they had so we had to pay for that. Staff at the breakfast store were very rude and told hotel staff which also did nothing to make the situation better. Do yourself a favor and don’t pay for the breakfast upfront or maybe consider other hotels in the area. Less then a block from NY Subways but so are many other hotels."