Zhejiang Hotels with Childcare

"I really wanted to love the hotel as much as I liked other Alila properties but it was a disaster. I understand that some people may have a good experience there but mine was a disaster. The mountains around are nice but the room was so filthy, it was just unbelievable. It is basically a resort one hour from Anji with nothing around so you are trapped there. being trapped in a nice place is fine for a few days but they rooms are ugly and disgusting, they are all smoking (despite what this...

"酒店周邊環境優美，服務人員非常細心十分推薦入住"

"Nice resort. Mainly visited by Chinese people so most of the staff is not speaking good English. The ones that do speak English really tried hard to help, though."

"在服務台CHECK IN,找了5分鐘也找不到我的預訂,服務員竟然傾向問我是否有訂,講HOTEL.COM佢聽唔明(無培訓?) 最後她的另一位同事找到,她解釋說我打中文名字找不到,原來你是用英文預定(大哥身份證中國人都係中文英文,你還想有那種語言,中文無就好自然打英文啦).已經火火地 比訂金要我比3千,3千你唔係呀?總價住2晚先2千元,你要我比3千,得,如果係你公司規定我都會比,但你原因竟然係話而家未查到你比晒錢未,大哥比晒啦比埋信息你睇啦,你仲想點,你埋EMAIL你睇話金數已付,你都仲係要屈我2千,我問平時比幾錢,佢話1000,我就唔出聲,佢就係咁嬲我比2千,之後會退番比你,大哥我夠知啦,問題係唔憤氣嗎,點解我會比多D,我做錯咩?跟住佢有粒高級少少既人出來了解最後都係比左1千按金. 跟住入房,好激氣,收三個人錢,比二張床,用品全部二個人,火都來,之後朋友去廁所,個廁所都仲有尿未沖廁,仲要塞埋,毛巾一條都無,打電話叫服務台又三吹四請,打5,6次先送齊所有用品,都未講完,不過都唔想再講,簡直垃圾,賓館不如!!!!!如果評分係10分滿分,我會評負一千分!!"

"Beautiful setting, idealic location."

"員工服務態度非常好， 尤其是前臺工，西餐廳食物好，中餐廳食物有進步空間"

"性價比很高 就在地鐵站出來的地方 非常方便 早餐很豐盛 下次還會入住這"