Cari Hotel di Yamanashi

"I booked 2 rooms—one for myself and one for my subordinate. During dinner, we were given a small table to share. I wanted to have some quiet time alone after work, so I moved to an empty table nearby. A Japanese waiter (wearing a vest) came over and spoke very rudely, insisting that I must sit with my subordinate just because we knew each other. He even asked me to carry all my food back. The restaurant had many empty tables, and it was not busy at all during 8pm to 930pm. I felt very...

"Great location for Mt Fuji views"

"This is my first stay in the hotel. The room is spacious and clean, with a beautiful view of Mount Fuji. The location is excellent, as there is a free shuttle bus to Kawaguchiko Station and the Shinjuku-Kawaguchiko bus stop right at the hotel. Fuji's theme park is right next door, along with a 7-11 convenience store. The hotel is connected to a traditional onsen, and as hotel guests, we receive complimentary entry. The breakfast buffet is fantastic, with stunning views of Mount Fuji, and you...

"The staff was exceptionally friendly and helpful from the moment we arrived. The view of Mt Fuji was magnificent. Although the dining room was closed for renovation, the breakfasts and dinners were delicious, and delivered to our room. We could enjoy our meals looking at Mt Fuji from our deck or from the room itself. We would highly recommend this hotel to anyone!"

"Overall experience were good. Like the onsen, but bed is too hard for us as we nit use to very thin mattress. We have not very pleasure check out experience. The front desk called us three times for the 15 minutes late. Check out time is very stiff at 11:00am sharp. "

"室内の遊具が素晴らしく、子供は大変喜んでいた。"

"Honestly the highlight of our entire trip. One night and it exceeded every single expectation we had. The kaiseki dinner was absolutely brilliant. The in-room private onsen facing the lake was just incredible. And the staff were something else, so kind, so attentive, so genuinely invested in making sure we had the best time. One night was nowhere near enough but they made every moment of it count. 100% recommended. Do not even think twice about it."

"Amazing stay! Everyone was so nice"

"Wakakusa no Yado Maruei gave us an unforgettable ryokan experience. We visited in mid‑May, and the staff’s warmth stood out from the moment we arrived. Even though we came early, they checked us in using a translation app, stored our bags, and welcomed us back enthusiastically at check‑in. We were treated to green tea and manju in the lobby bar, which made us feel like VIPs. Our bags were already in our room when we arrived. The room was spacious by Japanese standards, with an entry area,...

"staff was very kind and helpful and was always ready to make sure i had everything i needed."

"Wonderful experience !"

"値段等も考慮すると、それなりだと思いますが、受付の方（複数名の中の一人）の対応が気になりました。 また、エアコンの効きが悪く快適には過ごし辛かったです。"

"娘の6歳の誕生日を祝う旅行で訪問。 富士急などへのアクセスもよく、設備も綺麗で、プライベートサウナは部屋備え付けなので、時間を気にせず入れて最高だった。 ただ、一点だけ、不満。 部屋がもっとも線路に近い部屋だった為、夜は12時まで、朝は６時前から電車の音と振動で起きてしまう。娘も我々も寝不足できつかった。 宿泊前に事前に分かるように注意書をしてもらうかメッセージをもらったら耳栓を用意するなど対策は出来たので、残念。 結果、最終日は寝不足過ぎて、最後まで遊べず、午後一でテーマパークを出て、駐車場で仮眠して帰宅。 他の方のレビューを見ると線路から離れた部屋はそんなでもないようなので、小さなお子様連れで宿泊される方は事前にホテルへの問い合わせを推奨します。 ですが、それを差し引いても設備やスタッフさんの対応素晴らしかったです。 ありがとうございました。"

"Well maintained. Friendly staff and nice atmosphere. Would recommend for next time."

"Very spacious room with great view . Staff super helpful . Amazing breakfast ,onsen and gym facilities. A bit further from the lake but in forest and free shuttle bus multiple times in the day from and to hotel ."

"The hotel was stunning, with incredible views, a beautiful onsen, and very helpful staff. We had an outstanding time, truly enjoyed the breakfast buffet, and loved the location with great views of Mt. Fuji."