Cari Hotel di Bandar Pittsford

"Expedia sold me a room that was not available at the hotel the pictures were deceiving and the room was more expensive compared to the room i was given. The hotel did not know what room my expedia reservation was for. Literally had no other option for my handicapped mother. The hotel did give me a room with 2 beds vs the room with 1 bed for a reservation for 3 people. The hotel suggested i contact Expedia and they would support a refund but without notice I didn't have any other last minute...

"Nice view of Erie Canal. Reasonably nice place. Nice amenities nearby"

"We loved staying here. Jim was very helpful, the bed was comfortable, and we were close to family. I would suggest the owner store personal items (personal toiletries, kitchen items, mail, ... in a owner's closet). The kitchen drawers need cleaned out and organized. Since we get a house so we can cook, measuring equipment would be helpful. Overall, I could not ask for a better place! We will definitely plan to stay there again. It is so comfortable both inside & outside and just what ee needed -...

"There needs to be upgrades made. Having resort fees should d waived too when your outdoor poor isn’t available due to maintenance. Fire pit needs to he fixed- all you smell is gas and basically no flame. We let the front desk know.. first night and still was not then care if all weekend."

"Chk in 8:30 pm no room clean hand it to me key room open not clean _ unprofessional stuff offered you can leave at 9 pm basically I have no choice at wait for clean in front of my family actually I wast my money at this place if I have choice I want my money back………….so ……bad?"

"Great place to stay."

"It was better than expected and offered great value for money. I was pleased with the front desk service, and the breakfast was extensive; the staff in charge of breakfast were fantastic, promptly replenishing any items that ran low. It was a pleasant stay"

"Our family stayed for 2 nights and we were not impressed. The property is in desperate need of renovations. Our room was okay but did not meet my standards of clean. The washroom needed a good scrub down and the shower curtain had a funky smell. The carpets were dirty and in need of a steam cleaning. We didn't use the pool because the water looked murky. The windows had a gross film which was not appealing. Overall disappointed."

"The location of the hotel was fantastic! Everything is close by. The one issue we had was with the setup of the room. There were no towels, soap, or glasses provided in the room. It looked like it was stripped clean. The front desk did help us out amd provide these things when we went down to speak to them. The AC in the room is also very loud and it runs the whole night."

"My day was nice. The room was clean. The breakfast was decent. Check in and check out was very easy."

"Nice big clean room. The breakfast was very good too."

"Bathroom tub was clogged. No one was present at the front desk to inform about it."

"Dirty and not accommodating"

"Had a comfortable week’s stay here. Staff were friendly and attentive. The room was “surface” clean but it’s clear the carpets had not had a deep clean in a while. Breakfast food options were sufficient but not appealing: not many options for healthy eaters. Utensils kept in drawers underneath the food selections: a strange choice, because there were just tons of crumbs in the drawers with them. Overall I was happy with my stay: it’s a busy hotel with great long-term stay amenities but it...