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Reception staff were always helpful and pleasant. rooms are nice and modern, We had a triple room. Great shower, we asked for extra blankets and received duvets, very happy. love that you can connect to Netflix Disney Spotify on the tv. Room came with kettle and you can ask reception to access ironing room. Great easy setup, I ironed a bunch of things while my family enjoyed the indoor pool. Pools were not too cold, the indoor pool was our favourite. Indoor jacuzzi is great for families, many times it was empty. The spa is completely separate, we didn't use it as the indoor pool and jacuzzi were perfect for us. There were always loungers free, the sun moves around the hotel, which forces people to move. The different pool areas make it feel quieter than it is. Love the water refill stations, 2 outside and at the bars. Food: we had breakfast only, enjoyable, no hot chocolate but usual tea coffee and herbal teas. daily beans omelette, sausages bacon, bread changes simetimes they had burgers churros, pancakes. yoghurt flavour changes daily, nice toppings for cereal and muesli. Gluten free options readily available. lots of variety. Good pool menu. Nice cocktails. Tried the chicken wings, nice. Best ceasar salad I have EVER had! chips really nice, but pizza was a bit doughy. great location to strip bars shops and beach

Excellent location and accommodation - first class.

Perfect for a getaway close enough to beach.

Nicely themed comfortable beds Nice food

C'était génial

This hotel is beautiful. The location is really nice right on the beach with nice walks nearby. There aren’t many bars or clubs directly around the hotel which suited us but may not suit other people. The hotel is immaculately clean. The entertainment team are lovely and full of energy. They organise activities like aqua fit and tai chi plus games by the pool during the daytime. There was great entertainment each evening like Flamenco dancing and Cuban bands. The bar staff are really lovely. They always have a smile on their face, especially Antonio who is really friendly. Nothing is a trouble for them. The restaurant staff are also very pleasant and professional. There is a reasonable choice of food. Sometimes it is not very hot but there is a microwave to heat it. Two chefs do food to order and that is nice and hot. Usually burgers, hot dogs and stir fry’s.

The room was beautiful, great location. Breakfast was delicious.

Great location and a nice size Very hilly and parking was harder then I thought but we managed to get close to the building.

Very positive review coming. We are a couple in our 50s and 60s. Disregard the majority of the negative reviews, they put bad reviews usually of 1 bad incident. Friendly, welcoming arrival, fast efficient reception staff. Everywhere clean and constantly being cleaned. Smiley friendly staff all round. Good facilities for everyone, especially for families. Fantastic waterpark included free. We stayed for half board for one week and the food was very varied. Many theme nights such as Ethnic, Gala, seafood, Mexican etc. Good quality and choice for meat or fish eaters, some varieties for vegetarians and intolerances too. The downstairs Braseria served the best grilled meats and fish in a relaxed and comfortable environment. We had a daily maid service with beds made and fresh towels and general cleaning. Stunning views and beautiful sunsets from the beach. The negatives were that the wifi was not good ( but when is it ever in hotels.?) The indoor pool never looked clean as was used by mostly young children, would've been nice for adults only. Special thanks go to the room cleaning staff, the busy but friendly restaurant staff, Raul in the Braseria and bar manager for his kindness. Finally to Sandra on Guest services. Thank you and best wishes for everything.