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"Property is decent, got what you paid for. Got food poisoning and was charged $500 in a medical bill. Medical facility and care were way better than expected. Food was okay in my opinion, nothing to write home about, but got the job done. Not much to do on the property besides pool, beach, and small miscellaneous activities. Definitely an older crowd, so it was peaceful and quiet. Staff was friendly and helpful."

"The Ocean was visible from our balcony. They gave us a free upgrade! Lovely!"

"The hotel has the potential to be a best in class place. The infrastructure is there but staff should be better trained. There was no water from 3-5 PM in our rooms for 2 days and the person checking us in AT 3:00 should have informed us of that. Instead there is a little note on the table easily missed and we didn’t see until we tried to use the restroom in the room. The restaurant randomly closes on particular days and when I asked why they said they didn’t know. Pretty property and the food at the beach place is good even if expensive. "

"Excelente experiencia, desde la llegada hasta la salida todo el personal en general muy amable desde que llegamos nos recibieron con mucha amabilidad, todo muy limpio, la comida excelente, los chicos del bar de la picina principal son muy amable todos, casi que habia perdido la esperanza en los hoteles de Dominicana pero este me hizo cambiar de opinion, el hotel esta bien organizado me encanto que todo esta bien distribuido la piscina, la playa, los restaurantes todo esta cerca y no se requiere de largas caminatas, puedes disfrutar de la piscina y la playa ahi todo cerquita, el hotel es excelente para toda la familia en general, cenamos una noche en el restaurant Brasileno y fue excelente, buena comida,el Manager muy atento y amable, nos trato fenomenal , los chicos de animacion tambien hacen un buen trabajo. Definitivamente este es un hotel que vale la pena visitar nuevamente."

"Balcones del Caribe is a beautiful spot with an excellent location and easy access to the beach. The complex feels very safe, and the staff were always helpful when we needed general information. My only concerns were about the condition of the village: the back door didn’t have a proper lock, the bathroom door wasn’t closing well, and the safe box wasn’t working during our stay. Overall, it’s a lovely place with great potential—just needs a bit more attention to maintenance."

"The service was excellent. We were able to see the whales from our room with binoculars. My only concern was that the all inclusive did not include beverages in the room fridge. If you wanted a soda you had to go to the bar."

"We lucked out and received a bigger room than we had paid for. Well equipped apartment although the sofa's weren't very comfortable. Location is good ... across from the beach. The walk downtown takes about 20 minutes ... the road is narrow so you have to pay attention to the traffic as you walk. Pool was nice. Breakfasts were good. There is a ping pong table. Staff is friendly and helpful. Didn't use the spa. Nice big porch attached to the room but couldn't use it as much as we would have liked because of the mosquitos. Lots of friendly cats on the hotel grounds ... we adopted one for the week... a real sweet heart!"

"Rooms were clean and the property was very well kept. staff was incredibly helpful and friendly. food was excellent"

"Everything about this stay was excellent, save one key thing: the beds and pillows were rather uncomfortable. Not something that could be addressed immediately by bothering the staff, but something we found ourselves lamenting throughout the days after sleeping on them. Literally everything else was a dream. "