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"I haven’t received check in details and had to call numerous callers to get the night staff to supply check in card. Room was good but the fridge was very noisy. The room needs to have some utensils like spoon to stir your hot drinks. There was no front desk staff the morning to find some information and to get a breakfast card Other the bad comments, it is good place for stay over for couple of nights. "

"Room was very clean. Laundry machines were working good. Parking was limited. "

"The rooms were clean and the staff is very polite. The only issue I experienced was about 3 to 5 minutes of hot water for a shower. Afterwards it would run cold immediately. "

"Aloha, Excellent,room, staff, amenities "

"Natural pools were nice."

"The room's bathroom was too small- there was no where to hang out wet togs and towels. Pool gate and area could use a update and refresh. and the curtains are too see through, for $300 per night I was expecting a bit more in the room, but staff were great. Prices for a toated sandwich and salad and fried expensive."

"Great location, large room, spotlessly clean. Washer/Dryer in the room was great when on a long trip. The lady on reception was very helpful, with good recommendations on what to see etc. I would definitely recommend"

"Very nice hotel. Good air filtration considering closeness to the hot spring water. Excellent location and good looking rooms. Would recommend to anyone coming to Rotorua for the Spas."

"Dated, but nice!"