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Pullman Rotorua
5.0 star property

Luxury eco-certified hotel, walk to Government Gardens

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Pullman Rotorua

Photo gallery for Pullman Rotorua

Exterior
Premium bedding, down duvets, minibar, in-room safe
Exterior
Exterior
Lobby

Overview of Pullman Rotorua

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • GymGymGym
The price is RM 595
Price available on 05/05/2024

Explore the area

Map
1135 Arawa St, Rotorua, 3010
  • Popular LocationRestrooms - Fat Dog1 min walk
  • Popular LocationGovernment Gardens3 min walk
  • Popular LocationEat Street4 min walk
  • AirportRotorua (ROT-Rotorua Regional)17 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)

Lake view

Deluxe Room, 1 King Bed, Lake View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

City view

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Lake view

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is RM 432
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About the area

Rotorua

Pullman Rotorua is located in Rotorua. While the natural beauty of Government Gardens and Lake Tikitapu can be enjoyed by anyone, those looking for an activity can explore Skyline Rotorua. Polynesian Spa and Rotorua Central Mall are two other places to visit that come recommended.
Visit our Rotorua travel guideOpens in a new window

What's nearby

  • Government Gardens - 3 min walk
  • Polynesian Spa - 9 min walk
  • Rotorua Central Mall - 11 min walk
  • Rotorua Hospital - 12 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 17 min drive

Restaurants

  • Pig & Whistle Historic Pub - 5 min walk
  • Poco Tapas and Wine - 3 min walk
  • Cbk Craft Bar & Kitchen - 3 min walk
  • Saigon '60S Vietnamese Cuisine - 3 min walk
  • Lady Jane's Ice Cream Parlour - 3 min walk

About this property

Pullman Rotorua

Luxury eco-certified hotel near Government Gardens
Located close to Polynesian Spa and Rotorua Hospital, Pullman Rotorua provides dry cleaning/laundry services, a bar and a gym. The on-site brasserie, Barrel & Co Bar and Grill, features al fresco dining. Guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, free newspapers and a 24-hour front desk
  • Concierge services, a water dispenser and a front desk safe
  • Guest reviews say great things about the location
Room features
All 130 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the size rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 49-inch Smart TVs with streaming services and premium channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Filipino, French, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, uncovered valet parking on site (NZD 49 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM–10:30 AM for a fee: NZD 46 for adults and NZD 23 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Barrel & Co Bar and Grill

Things to do

  • Gym

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2019
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch Smart TV with premium digital channels
  • MP3 dock
  • Pay films
  • Streaming services

Food and drink

  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 130 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately NZD 46 for adults and from NZD 23 for children
  • Valet parking fee: NZD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 130 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Is Pullman Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Pullman Rotorua?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Pullman Rotorua on 5 May 2024 start from RM 594.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pullman Rotorua?

Valet parking is available for NZD 49 per day.

What time is check-in at Pullman Rotorua?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Rotorua?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Rotorua located?

Situated in Rotorua, this luxury hotel is within a 10-minute walk of Government Gardens and Polynesian Spa. Rotorua Central Mall and Rotorua Hospital are also within 15 minutes.

Pullman Rotorua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 323 reviews" "
Rating 8 - Good. 80 out of 323 reviews" "
Rating 6 - Okay. 35 out of 323 reviews" "
Rating 4 - Poor. 24 out of 323 reviews" "
Rating 2 - Terrible. 10 out of 323 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Johnathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, close to the lake for nice morning / evening walks. Plenty of restaurants in walking distance and plenty of parking available
Stayed 1 night in Jan 2024

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent n friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Amenities
Great hotel, comfortable room, very good staff
Stayed 2 nights in Mar 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is comfortable, modern and a pleasant place to stay. However the shortage of housekeeping staff meant our room was not made up until late afternoon.
Stayed 2 nights in Mar 2024

2/10 Terrible

Scott

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel was good for the most part. Please stay away from room 101! 3 night stay and not one full night of sleep in this room. Sat night room 101 is right below a bar on the street. Live music was so loud from 9 to midnight we could not even hear our tv on full volume. Sun and Mon morning at 6am room 101 shares a wall with the hotel gym. You start hearing loud banging an shaking all morning. The room window is a parking ramp with a bright green stop light about ten feet from the window. The worst.room experience of my life. If they try put you in room 101 demand another room or run to another hotel!!!!

8/10 Good

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Rodney

Stayed 1 night in Mar 2024

8/10 Good

Michael Philip

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 1 night in Feb 2024

6/10 Okay

Allison

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a very tired property with a very strange bathroom arrangement, the shower and toilet open to the room and the sink area is in the room. The wall paper was peeling from the walls in several places and the bed was very uncomfortably hard. Sadly, the rest of the hotels in the area looked just as tired.
Stayed 1 night in Jan 2024