Lázaro Cárdenas Luxury Hotels

"Beautiful location and great proximity to Xcaret park. However, you can tell they are short staffed in some areas and by the end of the night they might be overwhelmed or tired to follow through with any requests. The food was ok. Would still come back with the family."

"Amazing resort! Beautiful right from the start, very clean, great food, and amazing staff! We already can’t wait to return!"

"The pool is great. The staff is great. The property is beautiful. Everything is very clean. The new decor is very nice. There is no door to separate the room from the tub. The shower floor is extremely slippery! Be very careful! I requested two specific rooms, next to each other. I was given the room numbers I requested BUT was not told they changed to sequence of numbers, therefore did NOT get the rooms I wanted. Also, expected to be on the Riviera side (which was supposed to be done by my check in) but was put in the Sunset side. The buffets are very small, not like they used to be with No fun theme nights. Not enough bar staff. The staff driving the little trolly on property are the fantastic! Hope you all are lucky enough to have Bernie as your driver! I have been to this resort 6 times and will continue to return with a knowledge to lower my expectations. Just not the same. "

"Beware of the undercooked bacon for breakfast at Liberti. Two mornings with undercooked bacon and two lunches with undercooked pork chops. Bed in 456 is very firm and dirty. Sliding glass door is old and fogged over blocking a nice ocean view. Husband got sick from the food. I waited on a pizza for over an hour and a half at the bar and it never came. We checked out two days early and would not recommend."

"Overall nice resort, didn’t have Room services"

"Beautiful resort, a little on the small side. Had the oceanfront plunge pool suite. The plunge pool was the highlight of the whole resort... a perfect setting for day or night views... the resort seemed a little rushed to be open... water would leak from the shower to the washroom. The entertainment team was very subpar to what im used to... interaction with them was very minimal... quite disappointing... the schedule was constantly changed and made it difficult to figure out what was going on for the day. The white party was good other than it ending an hour before it was supposed to. The shows and food were a 8 out of 10... stayed at mirage punta cana twice before here and the experience there was far beyond my expectations. Would highly recommend staying there instead of costa mujeres unfortunately."

"Everything there was 5 stars across the board"

"Resort is very updated and well kept-very nice and helpful staff, very clean and beautiful the only negative, which was no fault of the hotels, was the seaweed! it stunk so bad we didnt use the balcony we upgraded t, nor did we want to go to the bar because of the smell "

"Great staff, delicious food, nice amenities I had an amazing vacation "