Kiambu County All Inclusive Resorts

"As expected, an upgraded experience. Value could’ve been better, but I would have no problems returning to this property. "

"Customer service offered by the staff was excellent. "

"The Hotel did not allow the guest to check in because they do not know anything about Expedia. I need a full refund of the money I paid. Could you imagine traveling a long distance to that end and thinking you were going to be rest and you are faced with such embarrassment. I NEED A FULL REFUND OF MY MONEY!!!"

"The stsy was good but the Sauna should be free. Its shown as the booking has a sauna. "

"I booked this hotel via Expedia app and got charged.When I got there, they hotel stated that they don’t work with expedia and therefore cannot see my payments.Well they forced me to pay again!!!It was painful to pay again!! To make the matters worse, I reserved the cheapest room but I was given a much expensive room!!The restaurant denied me hot water for breakfast directing me to buy one liter then they boil for me!!This made me to not eat that breakfast!!An attendant behaved rude when I requested for an additional supply of room items…."

"great service"

"We had a wonderful stay, the staff were welcoming, attentive, and professional. The room was clean and comfortable, and the overall ambiance was peaceful. We especially appreciated the small details and hospitality that made our visit special. Would happily return and recommend to others."

"This is a fake listing. We arrived and the room was not booked The Kentmere do not advertise on hotels.com"

"The location is not adequate for night travel and communication is very poor because they don’t have a reception area, while dining is outside. "