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"Best experience in japan"

"Immaculate rooms and the staff was very helpful and accommodating for English speakers. Relaxing hot baths, incredible food in an unfussy setting"

"何度か利用させていただいでて、勝手に自分の定宿だと思わせていただいてます。今回は急遽人数の変更がありましたがご対応くださりすみませんでした。食事も申し分なかったですがなにより1人で部屋で飲んだホットワインは沁みました笑　心落ち着く時間をありがとうございます。また、行きます！"

"The staff was courteous and the food was delicious."

"Good breakfast choices, friendly and helpful staff . Laundry facility available."

"Overall great experience with the hotel, breakfast was excellent, good variety, staff was helpful with great suggestions of things to see and do, room was clean and well stocked. We would stay here again."

"Staff was helpful. Rooms and facilities were clean. Onsen was clean and cozy. Super location if you want to be close to Nagano station. 7-Eleven around the corner. Lots of dining options nearby. Would stay again!"

"Helpful staff, beautiful rooms and baths"

"Great location for the train station, with plenty of local shops and places to eat."

"Good hotel clean and very nice staff"

"Great location, good room and breakfast, and lovely to have an onsen"

"Superb view at onsen ."

"Very nice property. Conveniently located across the street from the train station. The room is VERY small."