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"Best experience in japan"

"Immaculate rooms and the staff was very helpful and accommodating for English speakers. Relaxing hot baths, incredible food in an unfussy setting"

"何度か利用させていただいでて、勝手に自分の定宿だと思わせていただいてます。今回は急遽人数の変更がありましたがご対応くださりすみませんでした。食事も申し分なかったですがなにより1人で部屋で飲んだホットワインは沁みました笑　心落ち着く時間をありがとうございます。また、行きます！"

"The staff was courteous and the food was delicious."

"We enjoyed the clean room and helpful staff."

"Very close to the train station. It is a convenient walk to many shops and restaurants. They have the best shampoo and conditioner! The front desk staff were very kind and helpful."

"Perfect stay, very good location, clean rooms with a lot of extras, amazing view over the city in the room - and especially the breakfast place. Rich buffet, best breakfast we had during our trip through Japan."

"Great stay"

"Spacious bathroom, very clean, excellent location right across Nagano JR station and extra amenities like coffee, water filter station and ice machine were big plus!"

"the location is very convenient that yiu can simply go to any spots by bus or JR."

"Superb view at onsen ."

"Very good location"