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"beautiful surroundings, friendly and attentive staff."

"Nice hotel"

"This was the perfect place to stay for a family snowboarding trip."

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Great central location between upper and lower Hirafu, with roomy-modern condo style layout. Open kitchen/dining/living area with complimentary wine, fruit, eggs, milk, coffee to help you start the day. The only drawback is that Niseko is very quiet in early June, with the restaurants in the hotel and most in the surrounding closed. The coffee shop in Chatrium re-opens in mid-June while other restaurants in Hirafu also re-open thereafter."

"Everything was excellent"

"Excellent breakfast, onsen, shuttle service, ski amenities, location."

"It is the best bang for your buck! It is even better than some 4 stars hotel and highly recommended to everyone !!’"

"Great location including lifts, rentals, spa and village access."

"Attentive staff and very clean. Onsen was great!"

"Beautiful hotel Stunning onsen Wonderful staff especially Emily on front desk "

"Friendly staff, excellent food, lots of amenities, awesome location! "

"it's incredible place to stay. "

"Onsen was great. Older hotel great location lovely staff "

"Great location and shuttle to the lifts was awesome!"

"Great stay!"

"Convenient diner attached to the hotel for arrival day."

"Excellent location, great food options, high end services and luxury valet service for ski. "