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"Convenient location (right next to train station), although could be challenging if you have lots of luggages or need elevator/escalator. The most direct way to hotel elevator required negotiating two short flights of stairs. Otherwise, great hotel. Appreciated the thick window shade to block out heat and light. "

"お目当ての朝ごはんは期待通りとっても良かったです。美味しく炊けたご飯と種類豊富なおかず、ご飯の共、そのほかにも多数あったお料理、お茶、大変美味しくいただきました。ホテル自体は普通のビジネスホテルで、部屋は小さいけれどきれいでした、最近改装されたようです。"

"Proper old-school 80's elegance and luxury. The lobby has chandeliers and a Bell Captain's desk, and a whisky bar upstairs. The room had a writing desk with printed stationery, a built-in international plug socket and cabled internet, a nightstand with a built-in radio and a pen and notepad by the phone, and a bathroom with a phone and a bottle opener attached to the wall. Even the cleaning staff wore the maid outfits with the cute little bonnets. Live the glory days at Okura Niigata."

"We decided to walk to the hotel from Niigata Station, not realizing it was about to rain. It was a downpour by the time we got to the lobby, but one of the staff saw us coming and met us with dry towels at the door! It was so thoughtful! And that was just the start of great service. We loved our stay and will definitely come again!"

"Great food, lots of shopping areas, and the aquarium was awesome. "

"Central location, all amenities worked, very cheap price and just a small surcharge for breakfast. Very helpful front-desk young lady and a range of extras like iced drinks in the reception area, including ice cubes."

"Absolutely wonderful experience inside the hotel. Very new and clean rooms with excellent views. Terrific breakfast. The hotel’s only small downside is that it is slightly isolated - very convenient to the convention center next door, but not much else. I would absolutely stay here again if visiting Niigata. "

"Recommend "

"Hôtel très bien, bon rapport qualité prix. Pour un 2 étoiles c’est vraiment pas mal! Très rétro et agréable "