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"Everything was great except the elevator"

"The onsens were really great. Awesome breakfast, worth the extra cost. Moderate twin family room has 2 beds , 1.5 twin size. Not small as a twin, but not big as a double bed. Manga room massage chairs and free use space room were all great touches . The Lawson and bus stop across the street were super handy. 10 minute walk to Mito Station . Perfect for a stay in Mito! Will return! "

"Friendly staff, clean rooms and convenient for both Tobu and JR railways. Plenty of eating and shopping choices nearby. "

"Very clean property and convenient for trains"

"It was a great stay. "

"Staff is very friendly and helpful. Perfect stop if heading to Mobility Motegi Resort. Not much going on in the town itself but a lovely 7/11 is across the street! "

"Typical hotel. We had a room on the smaller side but it accommodated us just fine. Free Japanese breakfast in the morning was a nice touch for weary travelers. It is a far way out of Koriyama so if you want to stay closer it is wise to book in town. We personally like to stay out of the main tourist hubs so we were happy here."

"Wecloved the onsen baths. The people very helpful. The room lovely, the food delicious. The robes and the shop. We will come again. Thank you particularly to Yuki who was very kind to us. "

"I'm surprised this was rated so highly on Expedia. The staff was excellent and tried their best with us not being able to speak Japanese. Cleaning staff were very good and replaced the sheets/towels every day on time. However, the hallways, elevator, and rooms were in unacceptable condition. Most of the carpets just need to be replaced in the hallways. The elevator just needs to be cleaned. The room's utilities work, but everything is yellowed from smoke and decay. There were burn holes in the curtains and the whole room smelled of smoke. I checked other hallways with some being worse and some better. "