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"When we arrived, we received an unexpected upgrade to a lovely room!! Check in staff were friendly and seem to enjoy their jobs. I didn't rate the breakfast due to not someone who eats breakfast. I fly to Germany often and always stay at this hotel. "

"Morning Shuttle service was excellent, they run 24/7 which is a plus for early flights. Friendly staff. Rooms were great. Will highly recommend. Although we did not get the shuttle from airport to hotel (our mistake) city bus was very convenient n a block away. "

"for the price you should put at least couple of bottles of water free. 6 euros for a bottle is ridiculous."

"Das ist der beste Best Western, wo ich uebernachten habe. Price/Qualitaet ist good"

"The front desk made sure our ride to the airport was on time. "

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"all good"

"Very nice hotel just know what to expect...not your traditional reception desk, the bar doubles as reception on the 6th floor, then off to your room which will have a glass cube for the shower, there is a curtain to pull round if you need privacy, the toilet is in a separate frosted glass cube, the basin is in the bedroom itself. The soap, shampoo, conditioner, shower gel and body lotion all smell great. There is no tea and coffee in the room but in the galley on the ground floor is tea and coffee to make yourself. The hotel is an easy 6 stops and 20 minutes no changes needed from the airport get off at Hauptwacher station, the important thing is to get off the train and walk along the platform towards the back of the train, up the escalator then at an angle of 10 o clock go up the next escalator and you are outside, this is the nearest exit to the hotel and it is a few minutes walk to the entrance "

"Clean rooms, convenient walkable location, welcoming and helpful staff."