Hey Lou Hotel Frankfurt Airport

Riverside hotel with free airport shuttle and 24-hour business centre

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Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Electric vehicle-charging station
Dinner served, Regional cuisine, garden views
Hey Lou Hotel Frankfurt Airport, near Jahrhunderthalle, offers a modern retreat with a free roundtrip airport shuttle. Dine al fresco at the Craft-Beer-Brewery restaurant, enjoy dinner under the stars, or relax on the garden terrace. Excellent breakfast and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Free airport shuttle
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

Standard Double Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, 1 Single Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451

What's nearby

  • Lufthansa Flight Training Center - 5 min drive - 8.2 km
  • The Squaire - 6 min drive - 9.2 km
  • Deutsche Bank Park - 10 min drive - 17.6 km
  • Frankfurt Trade Fair - 13 min drive - 21.0 km
  • Jahrhunderthalle - 14 min drive - 19.5 km

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Hotel NH Frankfurt Airport West - ‬5 min drive
  • ‪Pinta Beach - ‬7 min drive
  • ‪Schützenhaus - ‬5 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪Ristorante La Perla - ‬6 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Hotel near The Squaire
Located close to Jahrhunderthalle, Hey Lou Hotel Frankfurt Airport provides a free return airport shuttle, a terrace and a garden. The on-site Regional cuisine restaurant, Craft-Beer-Brewery, features al fresco dining and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour business centre.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A bike repair station, multilingual staff and 4 meeting rooms
  • A front desk safe, luggage storage and a 24-hour front desk
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 234 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Showers, free toiletries and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, travel cots and housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 9.95 for children
  • Self-parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

Is Hey Lou Hotel Frankfurt Airport pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 19.95 per pet, per night. Service animals are exempt from fees.

How much is parking at Hey Lou Hotel Frankfurt Airport?

Self-parking is available for EUR 15.00 per day.

What time is check-in at Hey Lou Hotel Frankfurt Airport?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hey Lou Hotel Frankfurt Airport?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hey Lou Hotel Frankfurt Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to 10:30 PM on request.

Where is Hey Lou Hotel Frankfurt Airport located?

Situated near the airport, this hotel is 6.1 mi (9.8 km) from The Squaire and 11.5 mi (18.5 km) from Deutsche Bank Park. Financial District and Jahrhunderthalle are also within 16 mi (25 km). Eddersheim S-Bahn is 25 minutes by foot.

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Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 381 out of 851 reviews
Rating 8 - Good. 286 out of 851 reviews
Rating 6 - Okay. 109 out of 851 reviews
Rating 4 - Poor. 45 out of 851 reviews
Rating 2 - Terrible. 30 out of 851 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

DOGAN

Liked: Cleanliness, staff & service, property conditions & facilities
So far perfect to stay close by the airport hotel, clean quiet and also they have a shuttle service which is awesome. I really like to stay there
Stayed 1 night in Aug 2025

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, newer hotel offering the traveller a list of conveniences including a great breakfast and free airport shuttle. Well priced for what is offered.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and the airport shuttle is great although it does only run once an hour. Breakfast was decent, they tried to keep it stocked up even during busy times. Would come back!
Stayed 2 nights in Sep 2025

10/10 Excellent

WARREN

The room was very clean and very nice layout
Stayed 1 night in Aug 2025

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you are traveling in and out of the Frankfurt airport, although there’s not too much around the hotel to do such as restaurants or shops.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room good restaurant
Stayed 1 night in May 2025

10/10 Excellent

Abdelaziz

Liked: Amenities
Alles war hervorragend das Zimmer Service alles!
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here reminded me of the final scene of 2001: A Space Odyssey, but it was comfortable and convenient. Although I can apparently check myself in and out (even if I have to wrestle with German) I miss the human touch. The saving grace was the woman who served me an excellent venison stew in the restaurant.
Stayed 1 night in Sep 2025

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr ruhig, Zimmer sehr ansprechend, hell und gu eingerichtet, Preis/Leistung gut. der Transfer klappt sehr gut
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel für Übernachtungen zum Flughafen inklusive Transfer. Schöne Gegend mit Fluss. Nettes Restaurant mit Brauerei im Hotel, Essen war auch ok dort
Stayed 1 night in Jun 2025

6/10 Okay

Suzanne M

Night we stayed there was a private company function and the restaurant was closed. The buffet was open waitress said she could make a salad plate for about 20 euros. However that was limited because of the layovers and airlines paid for that. No other restaurant close to the area either
Stayed 1 night in Sep 2025

8/10 Good

Luke

Liked: Staff & service, property conditions & facilities
Restaurant was delish. Although some guy started yelling about something.
Stayed 1 night in Aug 2025

10/10 Excellent

amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel, in quality, details, comfort.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and beer at restaurant. Free shuttle to airport is a major bonus. Perfect for pre departure night stay
Stayed 1 night in May 2025

10/10 Excellent

Clark

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in industrial park but very close to Airport
Stayed 1 night in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great close to airport hotel for reasonable price.

Nice renovated hotel with good breakfast and parking a short walk away. In industrial area but quiet. Nice bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
For a sleep it's OK, price wise. Good bed, nice shower. Breakfast is not the best
Stayed 1 night in Jul 2025

8/10 Good

Xanthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and the bed was comfortable. A great hotel to stay for a night, close to the airport and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Calme Petit déjeuner : diversifié
Stayed 1 night in Jul 2025

10/10 Excellent

Jolanda

Liked: Amenities
Alles schoon fris en netjes. Interieur is van goede kwaliteiten Smaakvol ingericht met oog voor detail kleuren kamer matchen met elkaar wat rust uitstraalt.
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great service plus a shuttle service to the airport
Stayed 1 night in May 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place to stay
Stayed 1 night in Feb 2025