Cari Hotel di Derbyshire

"room was not cleaned. The bed was left dirty from the previous occupant, a sanitary wrapper was on the bed, toilet was soiled, wet towels on the bed, dirty drinks cups. No room change could be offered, I requested refund which I was told needed to come from Expedia. I have now emailed Expedia 3 times and await their verdict on whether they will refund my money. "

"Great spa facilities and breakfast"

"The bathroom was dirty, the toilet seat wasn't on straight. Blood on the bed sheet. Staff were not interested and unhelpful. We had to pay to park at the hotel when we arrived. We thought we would try to spa and we also had to pay for that. We asked for towels in the spa and the staff just shrugged and said there wasn't any. The changing rooms were dirty and no lockers to put valuables. The steam room was set at the temperature of the sun and the sauna wasn't on "

"We stayed 1 night and did not use any of the facilities or eat there. The room we stayed in was great. A really comfortable super kibg sized bed, massive wslk in shower, good tea and coffee facilities in our room. It was quiet, so we had a good nights sleep (just what we wanted). I would stay again. "

"Staff friendly, bathroom in room bright and clean."

"Air conditioning was fine"

"Positives - beautiful hotel in great grounds. Had tea in the restaurant which was very good. Bed was huge. Negatives - couldn't get bath to work and my wife was kept awake during the night by noise in room next door. Use of the spa was £20 per person (which I was willing to pay) but was then told we couldn't use it until 5pm. We'd arrived at 3pm with plan to go in spa before our friends arrived later. "

"Breakfast was ok but poor quality ingredients. We had a terrible dining experience. Starter ok - We waited one hour for our mains. My salmon served on a bed of rice was so dried out it was inedible. Looked like it had been left under the heat lamp for ages. Crispy and very dry. You could lift the whole dish up in one go - horrible. My partners cod loin wasnt any better and his veg was actually black and burnt. Amazed they actually served it to us. Four of the desert items were off the menu and...

"Was told the original room we booked (superior) wasn’t available so they upgraded us to another room, I don’t see how our room was an upgrade with a view, a view of the car park out of one window. Bathroom was very tired looking and dirty in places. My experience at the spa was a joke and one I wouldn’t want to be repeated. "

"It was a pleasant location for our stay. We enjoyed our room and the breakfast was very good. "

"Very friendly and helpful staff "

"Pretty hotel. We had a wonderful stay in room 121. The suite had a beautiful 4 poster and the bathroom a huge roll top bath. We visited the spa and had an excellent breakfast. Lovely stay. Will return. "

"Fairly spacious room, basic but that's what I paid for. Comfortable bed and a good bathroom. Relatively quiet considering the location. "

"Best breakfast we have had in a hotel in many years We had an executive room , highly recommended."

"Despite the fact that they are undergoing renovations, I really enjoyed my stay. All staff members were helpful, friendly and welcoming. I took great advantage of the pool in the leisure centre. My room was clean and comfortable with a nice outlook over the barges on the Quays. Breakfast was particularly nice for a self-serve, all food fresh and tasty. I will be back."

"I liked the cookie on arrival and all staff were very friendly, polite and professional; they were a credit to you "

"Friendly staff, very quick check in. The hotel was spotless, could not hear any other visitors. Would book here again."

"Very nice location. Lovely room and plenty of breakfast options. Comfortable and quiet despite being in city centre. Nice smelling handwash and lotion. Housekeeping sorted out and divided beds as soon as we asked. "

"Romm was very clean, staff were friendly and helpful. We really enjoyed our stay "

"Great hotel for a great price. Dog friendly but if you don't have dogs, don't worry, there is absolutely no sign dogs have ever been in the rooms, no lingering dog smells etc. I've stayed here twice and on the second stay was in a room facing the road. I'm a light sleeper but wasn't woken by the traffic at all. There's no Aircon in the rooms but you are provided with a fan so be aware if you run hot. Facilities are brilliant and the free cake each afternoon is a nice added extra. Staff are all...