2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
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Reviews of Hyatt Regency Bali

5 out of 5
Hyatt Regency Bali
Jl Danau Tamblingan 89, Denpasar, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 365 out of 558 reviews" "
Rating 8 - Good. 147 out of 558 reviews" "
Rating 6 - Okay. 31 out of 558 reviews" "
Rating 4 - Poor. 13 out of 558 reviews" "
Rating 2 - Terrible. 2 out of 558 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff would always greet you with a smile
Stayed 4 nights in Apr 2024

10/10 Excellent

Nikola Vratny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, the service was beyond wonderful, dining options as well. The hotel complex is just breathtaking.
Stayed 12 nights in Apr 2024

8/10 Good

Liliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely & in a great location!
Stayed 2 nights in Apr 2024

10/10 Excellent

Amrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

2/10 Terrible

dr rami

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Stayed 1 night in Apr 2024

10/10 Excellent

Andree

Stayed 6 nights in Apr 2024

10/10 Excellent

Mark, Langwarrin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and nothing was too much
Stayed 3 nights in Apr 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 5 nights in Mar 2024

10/10 Excellent

John Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, well maintained even though not new. Too bad the main pool was closed due to renovation. Best thing about this hotel is the staff--warm, friendly, helpful.
Stayed 7 nights in Mar 2024

10/10 Excellent

Iin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs and great services ,the food is excellent just need to add more variety local food ,and need to have dry cleaning other than laundry.the hotel is strategic area ,just five minutes walks from hotel if you want go out to restaurant or bar outside the hotel ,and the restaurant in the hotel itself is great as well and also have a great beach can do walk and ride bycle or just have suntan while enjoying drinks and snacks
Stayed 4 nights in Mar 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like the ideal Bali hotel. Well kept. Friendly and attentive staff. Excellent restaurants (the breakfast was amazing). Nice beach and pool area.
Stayed 2 nights in Mar 2024

6/10 Okay

Scott A, Atlanta

Liked: Cleanliness
Stayed 5 nights in Feb 2024

10/10 Excellent

Thomas, Logandale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach. Great property. Would have liked to stay longer. Food was excellent. Service was impeccable. If we ever get to Bali again. This is where we'll be staying. Pool are is wonderful. Beach is perfect.
Stayed 2 nights in Jan 2024

10/10 Excellent

Demberelsuren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was wonderful
Stayed 5 nights in Jan 2024

10/10 Excellent

Gustavo, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, except for the size of the rooms, very small.
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed hotel with friendly staff
The hotel design is really beautiful and very well thought out. The rooms are large and spacious and we loved the double sink in the bathroom and the little balcony. The pools are very nice, we particularly enjoyed the adults only at the property, much quieter. The ability to walk straight out onto the beach is ideal. The hotel's food choices are great, but there's also some fab places to eat a short walk from the hotel so some flexibility.
Stayed 4 nights in Jan 2024

10/10 Excellent

Birinder

Liked: Cleanliness, staff & service, property conditions & facilities
Its very clean and quite near to beach highly recommended
Stayed 5 nights in Jan 2024

4/10 Poor

Wesley

Travelled with partner
Disliked: Staff & service
Check out process is a complete mess. Took over half an hour and everyone in the line was complaining about flights. They were too busy checking in guests early (even though rooms weren’t ready), at the expense of checking out guests. Not all the desks were open, either. Itemised invoice had many items we hadn’t signed for which we had to dispute. Not a relaxing way to leave.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Dec 2023

10/10 Excellent

Natasha

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first night I wasn’t feeling well. Tara from reception sent me a coconut and a card to feel better. I stayed a total of 6 nights. Yoga and Rusmini were awesome. Great stay. I will be back.
Stayed 4 nights in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility in Bali
Beautiful property. Perfect for relaxing beside one of the warm water pools and enjoying the tranquility of the location. You pay a premium for all of the services such as organising transportation, the restaurant, the spa. Cheaper options are readily available by walking down the road or along the beachfront; but the quality of the services was high.
Stayed 4 nights in Dec 2023
Response from Nadya Soetanto - Digital Marketing Officer on 24 Dec 2023
Dear Mr. Patrick, Thank you for staying with us, we are delighted to hear you had a relaxing stay at a resort that holds legacy of the authentic Balinese spirit. We appreciate you taking the time to write us and kind gesture. Looking forward to welcoming you again soon. Have a great day!

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort facilities are lovely but our room was dark with overly complicated light switches and a noisy air conditioner. The poolside and spa were really good.
Stayed 3 nights in Nov 2023
Response from Nadya Soetanto - Digital Marketing Officer on 24 Dec 2023
Dear Ms. Kristin, Thank you for staying with us, we are glad to hear you had a lovely stay with us kudos to the facilities, although, we are sorry to hear that the in-room features did not met your expectations. We look forward to welcoming you again in the future, have a great day!

10/10 Excellent

Kwok Tai Anthony, Glendora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in Sanur is good, less than 30 minutes from the Bali airport, the area was not too crowd with people (not like too many people in Kuta) there were variety choice of food and shops around the area. The hotel front gate has security checking in/out cars and people, make us with very safe feeling. The staff was very helpful and nice, the only thing was we stay in Building 3 and it was a little far away from the main restaurant and lobby. We try the hotel Shankha spy, it was good and relaxing for a 90 minutes massage.
Stayed 3 nights in Nov 2023

8/10 Good

Jennie, North Fremantle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband I love the Hyatt. Stayed there 3 times in the past 12 months. The pool area needs maintenance. Broken tiles in pools which could cause cuts to the body. We love the pizzeria dining restaurant some of the best food in Sanur. Looking forward to returning.
Stayed 6 nights in Nov 2023
Response from Nadya Soetanto - Digital Marketing Officer on 24 Dec 2023
Dear Ms. Jennie,Thank you for staying with us! We are thrilled to hear you've stayed with us three times in a year and enjoyed dining at Pizzaria. We will be undergoing pool maintenance next year to ensure the safety and wellbeing of our guests, we appreciate your kind feedback. Thank you and have a great day.

10/10 Excellent

vinny v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller.
Staff from Rengency business lounge were exceptional. Namely, Dewi, Jaya, Dian, Pasek, Edi, Ledy, Pradnya and Yoga. They made my solo trip! My room smelt moist and musky. When i asked about it they said they couldnt smell anything! When asking for a late check- out they extended by 1 hour as they could not provide more due to room being booked, however, when i said i could pay the room became available for another 6 hours, miraculous! Overall, a good position by the beach and facilities are plenty and accessible.
Stayed 3 nights in Nov 2023
Response from Nadya Soetanto - Digital Marketing Officer on 24 Dec 2023
Dear Mr/Ms. Vinny V,Thank you for staying with us and taking the time to write this review, we highly appreciate it. We are glad to hear our Regency Club associates made your solo stay memorable! We will further improve our services in the future with your valuable feedback and hope you will be returning with a positive experience. Thank you and have a great day!

10/10 Excellent

Pei Leeng

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff
Stayed 5 nights in Nov 2023
Response from Nadya Soetanto - Digital Marketing Officer on 24 Dec 2023
Dear Mr/ Ms. Pei Leeng, Thank you for staying with us, we are glad to hear our associates made your stay exceptional with their attentive and genuine care. Hope to see you again soon, have a great day!

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent-staff very helpful and friendly
Stayed 7 nights in Nov 2023
Response from Nadya Soetanto - Digital Marketing Officer on 24 Dec 2023
Dear Mr. Howard,Thank you for staying with us, we are glad to hear you've had a lovely stay with our very helpful and friendly associates, we hope to have you stay with us again in the future. Stay well and have a great day!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Venetia

Stayed 6 nights in Aug 2023

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and friendly staff. Nothing was too difficult. Wonderful pool area where you could get food and beverages after 11:00am (a must on 30 degree days!) and lots of comfortable day beds in the shade. Deluxe twin room was comfortable and spacious with air conditioning. Wide variety of food in buffet, and great quality italian food at the pizzaria. Only 30 minutes from Denpasar airport but you do not hear the planes very much and overall Sanur is quieter than other areas of Bali. A very relaxing stay for visitors.
Stayed 7 nights in Oct 2023
Response from Nadya Soetanto - Digital Marketing Officer on 24 Dec 2023
Dear Ms. Meredith,Thank you for staying with us and taking the time to leave us a lovely review. We are thrilled to hear your stay was made memorable kudos to the facilities, dining options, accessibility and tranquility. We hope to have you stay with us in the near future. Thank you and have a great day!

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 3 nights at the hotel. We made great use of beach front location. That particular area of beach was great to swim in. The service was great and all the staff were friendly. We enjoyed all the delicious restaurants that were in walking distance and when we decided to eat in the hotel we were delighted with the quality of food. Will stay again next time we are on holidays in Sanur.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5 star resort with good facilities.
Stayed 4 nights in Oct 2023

10/10 Excellent

Alexis Joy

Stayed 3 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated room and the resort was well kept. Only downside to this hotel was how confusing and far it is to get from the lobby to your room in different buildings.
Stayed 2 nights in Sep 2023
Response from Nadya Soetanto - Digital Marketing Officer on 13 Oct 2023
Dear Stephanie, Thank you for staying with us, we are delighted to hear you enjoyed staying at our beautifully decorated room amidst the manicured tropical garden. We apologize for the inconvenience that you experienced with our room buildings and distance to lobby. We hope to welcome you in the near future

10/10 Excellent

Hao

Stayed 3 nights in Oct 2023

10/10 Excellent

Jeane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff could not do enough
Stayed 3 nights in Sep 2023
Response from Nadya Soetanto - Digital Marketing Officer on 4 Oct 2023
Dear Mr. Simon, Thank you for staying with us, we hope you had a great time and your feedback has been taken into account to further improve our offerings. Thank you and have a great day!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, well maintained and beautiful.
Stayed 4 nights in Sep 2023
Response from Nadya - Digital Marketing Officer on 29 Sept 2023
Dear Mr. Robert,Thank you for staying with us, we are glad to hear you love our resort which maintained its charming traditional Balinese ambience, 50 years on! We look forward to welcoming you in the near future, have a great day and stay well.

10/10 Excellent

Netta

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay 👍
Stayed 3 nights in Sep 2023
Response from Nadya - Digital Marketing Officer on 29 Sept 2023
Dear Ms. Netta,Thank you for staying with us, we are glad to hear you had a lovely stay at Sanur's most iconic resort. We look forward to welcoming you in the near future, have a great day and stay well.

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the food!
Stayed 11 nights in Aug 2023
Response from Nadya - Digital Marketing Officer on 29 Sept 2023
Dear Ms. Cristina,Thank you for staying with us, we are glad to hear you love our resort's location which maintained its charming traditional Balinese ambience and enjoyed the delicious food and beverage our hotel had to offer. We look forward to welcoming you in the near future, have a great day and stay well.

10/10 Excellent

Hsu Ya

Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Stayed 8 nights in Aug 2023

8/10 Good

Dominic

Travelled with partner
Liked: Staff & service
Needs a refurbishment. Looked tired.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gardens and staff made for a lovely holiday. Highly recommended
Stayed 10 nights in Jul 2023
Response from Nadya - Digital Marketing Officer on 29 Sept 2023
Dear Ms. Janet,Thank you for staying with us, we are glad to hear you love our resort which maintained its charming traditional Balinese ambience, 50 years on! We are delighted to hear that our iconic garden which remained a piece of art was lovely paired with exceptional Balinese hospitality. We look forward to welcoming you in the near future, have a great day and stay well.

10/10 Excellent

merissa, Sapporo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staffs
Stayed 1 night in Aug 2023
Response from Nadya - Digital Marketing Officer on 29 Sept 2023
Dear Ms. Merissa,Thank you for staying with us, we are glad to hear you experienced a stay that was made exceptional kudos to our friendly and attentive team. We look forward to welcoming you in the near future, have a great day and stay well.