The Palace Hotel Kota Kinabalu

Photo gallery for The Palace Hotel Kota Kinabalu

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, desk

Overview of The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu

4.0 star property

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationImago Shopping Mall17 min walk
  • Popular LocationOceanus Waterfront Mall18 min walk
  • Popular LocationKK Plaza4 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)14 min drive

Choose dates to view prices

About this area

Kota Kinabalu

The Palace Hotel Kota Kinabalu is located in Downtown Kota Kinabalu, a neighbourhood in Kota Kinabalu, and is near the airport. The area's natural beauty can be seen at KK Esplanade and Signal Hill Observatory Platform, while Sabah State Museum and Mari Mari Cultural Village are cultural highlights. Sedco Square and Anjung Samudera are also worth visiting.

What's nearby

  • Kompleks Karamunsing - 5 min walk
  • Sedco Square - 12 min walk
  • Imago Shopping Mall - 17 min walk
  • Oceanus Waterfront Mall - 18 min walk
  • KK Plaza - 4 min drive

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 13 min drive

About this property

The Palace Hotel Kota Kinabalu

4-star Kota Kinabalu hotel in Downtown Kota Kinabalu with free parking
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
The Palace Hotel Kota Kinabalu offers 150 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (MYR 40 per night)
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 40 for adults and MYR 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Tangerine Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: MYR 150
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Business centre
  • Sauna
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 80.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 40 for adults and MYR 20 for children (approximately)
  • Extended parking fee: MYR 40 per night
  • Early check-in fee: MYR 150 (subject to availability)
  • Rollaway bed fee: MYR 80.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Palace Hotel Kota Kinabalu
Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah
The Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel
The Palace Hotel Kota Kinabalu Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 82 out of 308 reviews
5 - Excellent 27%
Rating 4 - Good. 134 out of 308 reviews
4 - Good 44%
Rating 3 - Okay. 64 out of 308 reviews
3 - Okay 21%
Rating 2 - Poor. 24 out of 308 reviews
2 - Poor 8%
Rating 1 - Terrible. 4 out of 308 reviews
1 - Terrible 1%

3.8/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast is not enough for us... and didn't have much choice...
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jul 2020