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Reviews of Hotel Grand Park Inn

3 out of 5
Hotel Grand Park Inn
1041/17, Abdul Rahman Road, Naiwalan, Karol Bagh, New Delhi, Delhi N.C.R

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 104 reviews" "
Rating 8 - Good. 37 out of 104 reviews" "
Rating 6 - Okay. 21 out of 104 reviews" "
Rating 4 - Poor. 10 out of 104 reviews" "
Rating 2 - Terrible. 7 out of 104 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Arshdeep

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Mickal

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Shashank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, all the staff people were great, really helpful, helped me with my last minute booking for extended stay. Nice and clean rooms. Highly recommend. 5*. The food was also great, home cooked food and quick service.

6/10 Okay

RAMESH

Stayed 4 nights in Sep 2023
Response from manager on 17 Nov 2023
Dear Ramesh Ji, Thanks for sparing your valuable time to post this review.Looking forward to serve you in near future madan pai

2/10 Terrible

Thiyagarajah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Stay at Hotel Grand Park Inn
I recently stayed at Hotel Grand Park Inn in New Delhi's Karol Bagh neighborhood, and I must say it was an absolutely delightful experience from start to finish. From the moment I arrived until the day of my departure, the hotel staff went above and beyond to ensure my stay was comfortable and memorable. Upon entering the hotel, I was greeted by the warm and friendly staff who immediately made me feel welcomed. The check-in process was smooth and efficient, and I was pleasantly surprised by the elegant and well-appointed lobby. My room at Hotel Grand Park Inn was nothing short of fantastic. The spaciousness and cleanliness were remarkable, and the attention to detail was evident in every aspect. The comfortable bed ensured a good night's sleep, and the room amenities provided everything I needed for a convenient stay. The complimentary Wi-Fi was fast and reliable, allowing me to stay connected throughout my trip. One of the highlights of my stay was the outstanding service provided by the hotel staff. They were always attentive, responsive, and eager to assist with any request. Whether it was arranging transportation, or providing local recommendations, the staff went above and beyond to ensure my comfort and satisfaction. Their genuine hospitality and professionalism truly made me feel like a valued guest. The hotel's location in Karol Bagh was another great aspect. It offered easy access to various attractions, shopping centers, and restaurants.
Stayed 1 night in May 2023

10/10 Excellent

superb

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was my best stay in delhi . Room was clean and spacious. Staff was very helpful. Stay again soon

2/10 Terrible

Ankit

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
dirtiest hotel and worst service
Stayed 2 nights in Mar 2023

4/10 Poor

Vinay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was over priced for the service we got. Not a stay that I would recommend to anyone. The rooms were dirty and were not cleaned on the second day. They don’t provide water bottles in the room for emergencies.

10/10 Excellent

K. Ajith Mani Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

JAY

Business traveller
Disliked: Property conditions & facilities, room comfort
Uncomfortable and unprofessional
Not so good
Stayed 2 nights in Nov 2019

6/10 Okay

John

Liked: Staff & service
Okay to start our tour
Okay hotel in busy area, quiet at night but very limited for local places to eat
Stayed 1 night in Feb 2019

6/10 Okay

Lakhvinder Singh

Liked: Cleanliness, staff & service
Spacious Hotel for Family in Delhi (Karol Bagh)
The hotel is located very near to Karol Bagh but in a area that is full of auto mechanics (car/motorbike/parts etc). So this place is dirty, crowded (everywhere in Delhi is anyway) and the roads are hogged with cars and motorbike (who come to repair/service their vehicles). Hotel room is big (really spacious) and I liked it as it was a group of 12 people who stayed there in 4 rooms (3 family, 1 single). But the beds and the bathrooms were no good. The bed was rock hard (very thin mattress), the bathroom we had an issue with the hot water. The hotel turns the heater off most of the time, you will have to inform them to turn it on to take a hot shower. We were there during the hot season so it was not really any trouble but it was a hassle to inform them. The food was good (rooftop restaurant) but the staff were always ready to cheat us for the beer (was Rs 50 on the bottle) but they charged us Rs 120 or Rs 150 or Rs 200 depends on who ordered it or how much they felt to charge. They also overcharged us for the food many times and we asked them to itemize it and then they will all go panicky about it as they know they have overcharged us and every single time they will return us the amount owed...More
Stayed 8 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Nothing worked at the hotel including hot water, kettle, and heater. The staff was very unfriendly. Very much regret staying there.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

The place kind of average. Breakfast leaves much to be desired. Sometimes you have to tell them to turn the hot water in the shower.location is rather crowded.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Grand Park Inn gave us a comfortable stay in Delhi. The food at its restaurant was delicious and its facilities were good too! However, the heater was switched off at times. Hence, we had to inform them to switch it on, in which they did.
Stayed 2 nights in Dec 2017
Response from Madan Pai on 20 Dec 2017
thank you for staying with us

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Need to tell them always to on the geyser for hot water and switching on the main A/C switch. Not very professional in this regards. Staff although is helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for the business traveller
Excellent service and very helpful Very central location that is safe and has access to a busy market and many restaurants Clean hotel and all amenities in order Very comfortable fro my purpose of leaving in the morning and crashing back at night after work My only unhappy spot was that pillows weren't fluffy enough :)

4/10 Poor

Manickaraj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
No Hot Water, no credit card facilities for payment. POOR & WORST Wifi-connection. Break Fast is no choice....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff (always smiling and giving warm greetings), rooms were the best I've been too,Service was commendable. Rooms were nice and all basic amenities were available.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Budget Hotel, fantastic staff, great location
Hotel staff are friendly, welcoming and helpful. Hotel manager is fantastic, will organise driver/car for the day, recommend places to eat, opticians, tailor, chemist... anything you could possibly need. Do not exchange at the airport - Hotel will give you a great exchange rate.

10/10 Excellent

nadira, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
Very nice and friendly staff 5 star service for the price of 3 star

10/10 Excellent

nadira, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place to stay
We were a family of 10 we had a great time at this hotel staff very nice everything was great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dodgy location. Dirty rooms.
Dodgy neighborhood. Dirty rooms. Extremely hot rooftop dining. Dingy property.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it
Stayed at grand park inn hotel for two days last month with close friends and relatives to attend some marriage function near by. Very awesome stay and hospitality is also up to mark. Will definatly recommend to all my friends and colleagues.

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It
Very good surprise. Not very sure about a 3 stars but have to be honest, this Hotel should be 4 stars. Very clean, very friendly, nice classy room.

10/10 Excellent

Derik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my family liked it
Me and my family booked two rooms in this hotel and it was a joyful experience for us. Hotel helped to arrange a pick-up for us from airport which was hassle free. The room was already prepared for us and the check-in was very quick. We requested for rooms at ground floor to make it comfortable for my old parents, the staff went out of the way to help us. This explains customer service.

8/10 Good

Charlotte, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service

10/10 Excellent

PJ, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, lovely hotel
We booked this hotel the night before we arrived in Delhi and were delighted when we got there. The staff at the front desk are SO helpful and even gave us an info sheet on the hotel and basic things about Delhi, as well as a 'cheat sheet' on some words to use in Hindi. The helpfulness of the staff made our stay really fantastic, and they went above and beyond the usual service one would usually expect from a hotel. The room itself was clean, large and comfortable. Breakfast on the rooftop was a nice bonus for our stay. The hotel is located in a nice area which is close to Old Delhi and many of the attractions we wanted to see.

10/10 Excellent

Cyntra N., London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money!!!
The Hotel was very clean. It was cleaned several times a day. The staff was very friendly. Clean rooms, comfortable bed, fully air conditioned room. It is located in a busy street in the heart of New Delhi. It was good value for money.

6/10 Okay

Mukund

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It is a hotel that you don't nt to stay in.
The smell o f the toilet was strong. Without a window or a an in the toilet, it seems it has nowhere to go. The hotel utility seems nor able to support te business, power off occurred at leat twice in the night I stayed in. The hotel locate in the middle of trashed streets, no fun even for an exploration.

8/10 Good

Geoff, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
The staff are lovely, saved us from a potential scam after we had arrived at 3am in Delhi. They were also very helpful with booking transport and hailing tuk tuks. The rooms are clean and the food is good.

6/10 Okay

Vipul Patel, Ahmedabad

Decent hotel in a market area
Did not spend much time in the hotel apart from sleep there at night. Rooms were clean, and ok. Staff were pleasant and the breakfast quite ok. The internet was free and fast when running, as I think the hotel switches it off by 10pm and switches it on again after 7am. However the speed was good when running.

4/10 Poor

Madhu, Dallas, TX

Disliked: Cleanliness, property conditions & facilities
Good location, average hotel
We stayed at grand park inn for 3 nights in March 2014. Hotel is close to jhandewalan metro station (5 mins walk) and the list of pros pretty much ends here. Rooms are spacious enough. But hotel scores low on cleanliness. Towels, bathroom mats, bed sheets can also use a make over. Hot water stops after first guest takes bath. The roof top restaurant is also dirty though the food tasted decent. Major nuisance during the trip was that the wifi was not working for 2 out of 3 nights. Will not be going back to this hotel for sure.

8/10 Good

Traveler, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real matress
This hotel was a great value. Sure we have found cheaper but you lose the comfort with price. The neighbough hood is quite to new delhi standards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Few nights in Delhi
The hotel Geand Park Inn, is a pleasant, clean place to stay. The staff are very helpful and friendly and we found the travel manager was very helpful in organising our transport arrangements and advising us on practicalities such as which platform to get our train from. The only downside is the location of the hotel which is rather unsalubrious and doesn't feel particularly safe. There's not a lot the hotel condo about that though. The other point I'd mention is that we found it very noisy at night, this is something they could do something about. Double glazing is a bit much to expect but an internal screen would serve much the same purpose and cut down the noise considerably. Overall, I'd say it is a value for money budget hotel. I've certainly stayed in worse places and payed more for the privilege.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good, but do not depend on the Hotel Staff for travel arrangements.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Amazing hotel at an affordable price !!!”
Well I wanted to see the F1 happening in India and I needed a hotel so I booked this 1 or my 3 day stopover looking at the trip advisor ratings and well it was a bang for a buck. The hotel guys adjusted the last days breakfast to the first day, they even gave breakfast as late as 10:40 on my request on the second day as I woke up late. The guy at the reception gave me a map of the metro along with instructions to go.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air con didn't work, hotel staff not very helpful
Don't stay here, not good value for money, air con no good, area of not many tourists, not much around

8/10 Good

Ashwin, Bangalore

Liked: Cleanliness, staff & service, room comfort
Nice and comfortable stay
The hotel is located in a central area and very near to the Metro station. The rooms were very good and comfortable. Mr Madan, the GM is a prime example of how customer engagement should be done. He makes it a point to talk to all the guests and make sure that things are fine and if there is any issues. The only let down that I saw was for the food. The breakfast did not have much choice except for the same few things everyday which we got bored with. No choice at all and nothing for the South Indians. Also, the rates seemed to be too much on the higher side.

8/10 Good

Andy, Liverpool, Merseyside, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This was the second time I stayed here - I work occasionally for two-three week periods in central Delhi. It's a convenient location to hop on the metro at the nearest station (Jhandewalan). The staff are all very friendly and helpful. The rooms are typical for Delhi and are clean and spacious. I'd stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fancy but extremely clean and comfortable
In the heart of Delhi, you wonder what has hit you as the streets are covered with rubbish/garbage, but the Hotel is extremely clean, Staff go out of their way to help you. Little restaurant has good food. Nothing fancy but comfortable as we were gone all day sight seeing. Need the air conditioner on or hot water just call the Lobby and it is put on.

8/10 Good

Glen, Leeds, West Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with helpful staff
Clean hotel, friendly helpful staff. The area was not the best by far but only 5 minute walk to the nearest train station

8/10 Good

jas, nottingham UK

Liked: Staff & service, property conditions & facilities, room comfort
smoothly arranged holiday
the hotel inside was very clean and tidy. Hot water was on tap whenever required. The staff were all very helpful and friendly. All in all we had a happy stay. The area outside was a bit of a let down. But the hotel was based near market area. everything was within walking distance. The metro was nearby so it wasnt too much effort to get to other places. The manager helped us arrange our tour very well. He made everthing effortless. Thanks to all and we would definitely stay there again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, great price.
Hotel was very good, and with breakfast and wifi included in the very reasonable price, it is highly recommended. Good location, easy to find for tuktuk drivers with directions written on the hotel card in both english and hindi. Only minor complaint was we only had one usable plug in our room (aside from ones already used by tv etc).

6/10 Okay

Verified traveller

Liked: Cleanliness
You get what you pay for.
There were many men hanging around the stairwells. I am sure they were all staff and perfectly harmless but it made me a bit uncomfortable. Our third floor room was a bit noisy from the restaurant above but otherwise was pretty quiet for an Indian hotel. The hotel was in an ok location.