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"Spacious room, courteous staff, great dining options in the hotel."

"The location right at the airport is amazing. We arrived almost at midnight, exhausted after immigration and customs, and it was so nice to go straight to the hotel, enjoy the onsen, and rest. The next morning we felt refreshed and fully ready to explore Tokyo. Highly recommended!"

"Excellent customer service. The front desk staff were friendly, patient, and took the time to problem-solve despite a language barrier. I appreciated the drinking water fountain and complimentary afternoon lounge drink."

"Excellent stay, the bathroom was fabulous with a very enjoyable bath- loved the toilet too. The room is tiny but functional. It was well equipped for a few nights in Tokyo. The view was great and the hotel is extremely central with everything on your doorstep. "

"Ease of checking in and out. Room was clean and staff were very nice."

"The room was clean, but smaller based on western standards, but had lounge area to hang out on 2nd floor and main floor...but they provied bottles of water and fresh towels daily. Loved the vibe at the hotel...music, had DJ on certain nights, Amazing Bakery, Coffee bar, and Tappas Lounge was excellent...locals visited who did not stay at the hotel. Little further from main area of Shinjuku and train stations...so depends on your preference. "

"Thank you so much for making our stay so enjoyable. Happy to return to the hotel when next we’re visiting Japan "

"Had a great stay, room was a good size (bed was a bit small for 2 people)location was nice 20 min walk to central Shinjuku and quick access to metro. Narita express bus was a 5 min walk to catch back to the airport which was nice. "

"Amazing staff, good location, clean room and convenient laundry options on site."