Cross Hotels with Swimming Pool

"I was greeted like I was a friend. She asked me about my reservation and offered an alternative on the first floor with parking right outside the room. As a 73 year old solo traveler, considerations like that are gifts from heaven. "

"Always "

"Staff was very pleasant."

"We were sent to a room already occupied… the screams of the people we scared was awful, we were assigned another room however the tv in our new room kept welcoming other guests, never our names appeared on the screen, the following day we returned late from a function only to have to go back to the front desk and ask the same incompetent person for new keys, she took forever and kept saying someone else was trying to do a digital check in for our room, I will never stay there."

"Great staff and the room was clean. Overall i enjoyed my stay "

"Looks like a new facility that was exceptional in it's cleanliness and maintenance. Staff could care less. They have a paying job. Two exceptions to the statement about the staff were a young lady who suddenly walked through the front door to check us in after we had been standing at registration about 10 to 12 minutes. The other exception was a maid (i.e. after I had returned to the hotel after breakfast out, "I " greeted the two idel employees at registration with..." good morning ". They looked at me as if I was speaking a foreign language without saying a word. Lastly, what's with the parking at this facility???"

"The rooms were clean but outdated. Fist day at check in the women’s was not friendly but other staff were nice. Breakfast was not good, only option was dried food like cereal and prepackaged mini sandwiches, we ended up getting breakfast outside because there were many options. The location was great, lots of shops and restaurants nearby. "

"The room was outdated and there was construction going on outside of our room first thing in the am. The windows were covered with plastic. And the pool was closed even though it was noted it was open and available to use. Thankfully the holiday Inn next door allowed the kids to swim there for a bit to blow off some pent up energy from the long travel. Beds were rock hard."

"Very dirty"