Hotel dengan Kolam Renang di Cranbrook

"Junior Suite was comfortable and spacious with a newly refurbished bathroom (shower over bath). There were tea and coffee making facilities in the room, nice soft towels, robes in the fitted wardrobe, sofa bed made up as a bed in the adjoining lounge when we arrived. The leisure facilities are quite old but we knew this when we booked. The water in the jacuzzi was nice and hot and the pool a good size. Amy in the Beauty Rooms did a great Swedish massage and was very welcoming and friendly. We...

"Great breakfast huge selection "

"Disappointing experience . When I informed reception at 6.15 pm that we had no water for the bath or shower I was told there wasn't any maintenance available . So neither I or my wife could have a shower that evening or the next morning ( today ) . On check out I reminded the manager of this problem , but no redress or discount was offered ; until I asked for a discount . Even then the only discount offered was the removal of the service charge on the evening meal ( as this charge was...

"Really comfortable rooms, lovely spa facilities but exceptional service from staff the stand out reason why we will come again another time"

"Staff were very helpful and the breakfasts were good, catering for those with allergies. Lovely quiet hotel with good sized rooms. Good location for exploring other places nearby."

"We loved the spa really nice. All the negative comments should be deleted as it’s not true that the spa is run down. They seem to have done a huge refurb and everything looks great. The atmosphere is very nice and relaxing "

"Everything was excellent. Staff who expertly served a table of 24, courteous, efficient, polite. Food was amazing. Room was outstanding. All staff were lovely, approachable and helpful. Added bonus was a welcome for breakfast and more delicious food. Absolutely stunning all round"