"Bathroom dirty, owner unable to reach, no WiFi/TV, no shower curtain, and the one positive a nice view, is obscured by dirty windows and bird poop on the balcony. "
"Bathroom dirty, owner unable to reach, no WiFi/TV, no shower curtain, and the one positive a nice view, is obscured by dirty windows and bird poop on the balcony. "
"Not happy about this condo style rent accommodation for my intired stay I had no water kettle,fridge not working properly,power cutting off early as 9am till 8 pm in one acasion.hostanagement never care of your needs I had to put up using my bath towel for my entire 7 nights stay Lenin no spare use one linen lightning bulb some not working.this kind of service worth $5 day so to speak.never again stay on this so called condo I'm rather stay in the hotel .good sorounding perfect area for...
"Not happy about this condo style rent accommodation for my intired stay I had no water kettle,fridge not working properly,power cutting off early as 9am till 8 pm in one acasion.hostanagement never care of your needs I had to put up using my bath towel for my entire 7 nights stay Lenin no spare use one linen lightning bulb some not working.this kind of service worth $5 day so to speak.never again stay on this so called condo I'm rather stay in the hotel .good sorounding perfect area for...
"Never book here. I waited for 2hrs after arrival because the host didn’t inform me which room number and at the last, I was informed to cancel the booking, so I couldn’t stay here. It’s absolute nightmare.. "
"Never book here. I waited for 2hrs after arrival because the host didn’t inform me which room number and at the last, I was informed to cancel the booking, so I couldn’t stay here. It’s absolute nightmare.. "
"Condo, had no hand towels, had no towel or soap racks in bathroom the lighting was very poor in the bathroom, the tv could never be turned off nor the volume changed.
The property said it was on the beach but was a full kilometer away and you had to pay $350 pesos to use the beach, they required you eat their food and drink their drinks, but ran out of beer and menu items. The beach was roped off so you could only swim out about 200’, not a good experience "
"Condo, had no hand towels, had no towel or soap racks in bathroom the lighting was very poor in the bathroom, the tv could never be turned off nor the volume changed.
The property said it was on the beach but was a full kilometer away and you had to pay $350 pesos to use the beach, they required you eat their food and drink their drinks, but ran out of beer and menu items. The beach was roped off so you could only swim out about 200’, not a good experience "
"This place had 100+ problems. Overall a wore out broke down condo. It was stinky (bathroom ventilation problems) and thick grey mold growing. Bunch of junk in the wore out old kitchen. Checkin was uncertain till the last minute. I’ll never stay there again. "
"This place had 100+ problems. Overall a wore out broke down condo. It was stinky (bathroom ventilation problems) and thick grey mold growing. Bunch of junk in the wore out old kitchen. Checkin was uncertain till the last minute. I’ll never stay there again. "
"First could not find reservation, Waited over one hour and lady at desk had an attitude. Then taken to wrong room; no ocean view. Then moved to another building and it has a ocean view from 14th floor over a 1/4 mile away! No where near the beach; you have to walk to a open field and then pay to go on the beach. This is just old condo's that are empty and poorly managed and false advertising at the least. would NEVER recommend! Oh, and a $13.00 per hour early check in; charged for 2 hours even...
"First could not find reservation, Waited over one hour and lady at desk had an attitude. Then taken to wrong room; no ocean view. Then moved to another building and it has a ocean view from 14th floor over a 1/4 mile away! No where near the beach; you have to walk to a open field and then pay to go on the beach. This is just old condo's that are empty and poorly managed and false advertising at the least. would NEVER recommend! Oh, and a $13.00 per hour early check in; charged for 2 hours even...
"The location is convenient, being close to groceries, restaurants, and several tourist spots. However, the condition of the condominium was quite rough. One of the air-conditioning units wasn’t working, and the others were not cooling properly. The internet also didn’t work, and despite contacting the host, no one came to fix it. Additionally, one of the bathrooms seemed to have a leak whenever the shower was used. Communication with the host was difficult—I could only reach out through Expedia,...
"The location is convenient, being close to groceries, restaurants, and several tourist spots. However, the condition of the condominium was quite rough. One of the air-conditioning units wasn’t working, and the others were not cooling properly. The internet also didn’t work, and despite contacting the host, no one came to fix it. Additionally, one of the bathrooms seemed to have a leak whenever the shower was used. Communication with the host was difficult—I could only reach out through Expedia,...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Didn’t use the pool this time, front desk attendants really polite, restuarants buffet was outstanding, when ever I’m in Cebu I will stay here. Rooms were very clean and comfortable beds n pillows, outstanding really appreciate how they maintain this property. Thanks again Quest hotel cebu"
"I recently stayed at Seda Ayala Center Cebu, and while there were some positive aspects, there were also several issues that made the overall experience average.
First, I want to say that the staff and service were very good. The employees were friendly, responsive, and did their best to address concerns when they were brought to their attention.
The breakfast buffet, however, was fairly average and the selection was somewhat limited for my taste. Unfortunately, during one morning at the dessert station, I noticed a small cockroach on the desserts. I informed a staff member, and she quickly came over and removed it. I advised that the entire area should be replaced, and to their credit they did change the items in that section afterward. Still, seeing that in a food area was concerning.
The gym was fine in terms of temperature, but the equipment itself was quite dated and could definitely use an upgrade.
As for the hotel itself, it feels quite dated overall. The hallways still have older carpeting from when the building used to operate as a Marriott, and the lighting on the floors is very dim, giving the hallways a somewhat gloomy feel. The exterior windows and outside areas also looked like they could use a good cleaning.
My room itself was clean, and thankfully I didn’t encounter any pests there. However, the toilet flush was weak, which seems to be a common issue in many places locally.
Another disappointment was the lack of an on-site pool. I was not aware before bo"
"Fili Hotel is a great hotel. The check-in was smooth with very friendly and polite staff. I gave it a 4 star because of a mishap we encountered during our stay. We initially only booked for an overnight stay but decided to extend our stay for another night. Everything was great. I loved the room set-up and the bathroom. The toilet was a modern, high-tech Japanese toilet bowl with electronic bidets. The bath tub was a good size too. We stayed in a double room with a sea-view. I really loved the view and the sunrise. 💕 There was a couch near the floor to ceiling window and it can turn into a sofa-bed. On our second day, my mother noticed something peaking out of the corner of the sofa. It wasn't easily visible as the color was the same as design on the carpets. When she pulled it out of the sofa, it was a used cond*m. O_O We had little girls staying with us, they saw the item and got nosy right away hence we immediately threw it. I asked for the room to be cleaned. Didn't make a fuss about it and just told the reception staff in person rather than through the phone to avoid miscommunication. The incident was addressed swiftly and the manager on duty apologised for what happened. It was no one's fault. The incident can help with improving the way the cleaning team prepares the rooms for the next guests in the future. I have to admit, when I saw the used item, I was disgusted and my imagination was betraying me. >_< Overall, Fili Hotel is excellent. Not perfect but close enough."
"The staff are friendly and helpful, and the hotel is conveniently located near Mactan Cebu International Airport. The room was clean; I stayed in room 327, which is not soundproof. I could hear outside noise, especially aircraft noise. I have stayed in this hotel several times and have never experienced noise issues—only this time. The escalator was also out of order."
"Good central location but connecting shopping centre and near airport
Spacious clean room
Delicious buffet breakfast
Unfortunately pool was closed but gym area had nice equipment "
"We absolutely loved our stay. This is the kind of hotel-resort that has aged gracefully and we decided to keep coming back and bring our families as well! We miss it already! We stayed in the first room for half a day but it was warm. We were moved promptly after telling them it was warm and the AC could no longer make it colder. The room we moved to next was so much better. Thank you Shangri-la Mactan! You made our stay memorable! "