Hotel Dekat Cinemark Tinseltown USA Aurora

"We found bed bugs in our bed! They moved us to another room but we still felt uncomfortable staying there and left early. We were told they have a bug exterminator come once a month, but I have my doubts. When it comes to maintenance, I think they are just cheap. The door in the bathroom was replaced, and it was easy to tell it was not done be a professional. They seem understaffed and trying to get by on the cheap. But the bed bugs were the real reason we would never stay there...

"No es un buen lugar para alojarse especialmente si vas con niños , tuve una muy mala experiencia , hay muchas personas borrachas en la madrugada con mucho escándalo me tocaron mi puerta una persona ebria, es un poco de lo aconteció..."

"Recommend it."

"Do you enjoy MOLD? How about cigarette burn? Are you missing a dirty trash filled room from your vacation? How about rude staff? This place will be perfect for you! The price of this place (wouldn’t even consider it a motel let alone hotel) was too expensive for how little care is taken of this property. Don’t waste your time or your peace of mind on booking this atrocity of a stay. Better off grabbing some cardboard and nuzzling up next to a stranger under a bridge than staying here. Wish I...

"We arrived late so had to wait for the on call staff. While waiting we were approached by several “guests” that were intoxicated. While checking in two other impaired guests entered. We had also observed a group of men along the buildings exterior that were partying. When we arrived in the room it wreaked of pot. We returned downstairs and asked to cancel our reservation. We felt very uncomfortable"

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"My flight was cancelled at OHare. All flights were. So hotel demand was high. Rooms were marked up 3x over normal times, and most were sold out. I settled on this place. Nice clerk. Nice property grounds. Room: mattress good. Sheets good. Blanket and bedspread questionable. Bathroom awful - faucet 100 years old and crusted over, shower was a trickle but warm. Water tastes terrible. Shower drain mostly plugged.. AC ok. For one night, I've been in worse."

"The room was clean! The staff were always helpful and polite. The breakfast area was always cleaned and well maintained. Had good options for breakfast! The parking sometimes sucked but there was always additional parking in the rear, with rear hotel access with your room key. Nice indoor pool and spa"

"We have stayed at this hotel many times and always appreciate the friendly staff—Kelly, in particular, was especially helpful during our visit. The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the...

"It was all ok"

"The bed was comfortable and the water hot. Definitely needs some updating. They need a better handyman. Caulk around the base of the tub looked terrible. It was very hard to close my door to get it to stick & lock. It needs adjusting. It shouldn’t take me 5 tries of slamming the door to get it to catch. My shower curtain needs replacing. Refrigerator motor noisey Staff was nice. They’re trying hard to make things better. I give them a B+."

"The king suite was absolutely perfect. We had plenty of room to enjoy our visit with family. The breakfast was good but amazing on Saturday and Sunday. Diane is a sweetheart and took great care of us. Only problem for us was finding parking close due to limited handicap parking."

"Always a great stay! Highly recommend!"

"Clean room"

"The staff was incredibly helpful"

"Staff was nice but the room was definitely below average. The bathroom light was flickering when we got there."

"Room was dirty and run down. Staff was horribly rude if you need assistance and tv didn’t work but they wouldn’t move us or fix it"