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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Travelers wake up refreshed at this Chicago West hotel where a 24-hour gym awaits for an energizing workout before starting the day's adventures

Choose dates to view prices

Holiday Inn Express & Suites Chicago West - St Charles offers modern comfort with practical amenities. Guests enjoy self-serve breakfast, a 24-hour gym, and an indoor pool. Attentive staff and complimentary newspapers have earned praise from previous visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

St. Charles is home to Holiday Inn Express & Suites Chicago West - St Charles by IHG. Island Park and George Van De Voorde Fire Fighter Memorial Park reflect the area's natural beauty and area attractions include American Science & Surplus Store and Kane County Fairgrounds. C'est La Vie and Otter Cove Aquatic Park are also worth visiting. Spend some time exploring the area's activities, including cross-country skiing and golfing. Visit our St. Charles travel guide
Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall
    3 min walk - 0.3 km
  • Dupage Expo Center
    16 min walk - 1.4 km
  • Dellora A. Norris Cultural Arts Center
    3 min drive - 2.8 km
  • Arcada Theater
    7 min drive - 4.6 km
  • Donald E. Stephens Convention Center
    43 min drive - 45.6 km

Getting around

  • West Chicago Station
    10 min drive
  • Chicago O'Hare International Airport (ORD)
    54 min drive

Restaurants

  • Portillo's
    10 min walk
  • Chick-Fil-A
    2 min walk
  • McDonald's
    10 min walk
  • Taco Bell
    20 min walk
  • Starbucks
    5 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Property highlights
Take advantage of free self-service breakfast, dry cleaning/laundry services and a 24-hour gym at Holiday Inn Express & Suites Chicago West - St Charles by IHG. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and smoke-free property
  • A lift, luggage storage and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 83 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • 37-inch LCD TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

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Quality Inn and Suites St Charles - West Chicago
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 1,005 reviews
The price is RM271
RM303 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Holiday Inn Express & Suites Chicago West - St Charles by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Chicago West - St Charles by IHG located?

Situated in St. Charles, this hotel is within 1 mile (2 km) of Charlestowne Mall and Dupage Expo Center. St. Charles Heritage Center and Camp Kane and Arcada Theater are also within 3 miles (5 km).

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Reviews

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 370 out of 633 reviews
Rating 8 - Good. 150 out of 633 reviews
Rating 6 - Okay. 63 out of 633 reviews
Rating 4 - Poor. 32 out of 633 reviews
Rating 2 - Terrible. 18 out of 633 reviews

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Sharika

Liked: Cleanliness, amenities, property conditions & facilities
clean loved it
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Great staff, friendly and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room… one of the Best Free Breakfast I have had at a hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Kayra

Liked: Amenities
Very kind staff and quick check in service.
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the olive garden right there
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Beds were comfortable. Breakfast was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blockhead outtungs

Stayed here several time for Blockhead outings. Very clean and reasonable and close to a lot of restaurants and shopping.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Liked: Staff & service, amenities, property conditions & facilities
Liked the breakfast choices. Friendly staff etc. price for room too high for what was there
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Liked: Property conditions & facilities
Excellent breakfast. Friendly staff. Clean room and quiet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean; friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities
Staff was nice. Breakfast was good. Location is good
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because it was convenient to a meeting that I had nearby. My room was clean and the bed was very comfortable. The Breakfast offerings good. If I am in the area again I would stay here.
Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Great Hotel and Location!
Stayed 1 night in Mar 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was cleaning
Stayed 2 nights in Jun 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for local event - staff was super friendly and helpful, easy check in, comfortable room, and terrific free breakfast! Great value, very happy with stay.
Stayed 1 night in Nov 2024

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities
The accommodations were excellent, Location to nearby shopping was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff & rooms
Stayed 2 nights in May 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff and centrally located :)
Stayed 3 nights in Dec 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location clean and up to date rooms
Stayed 1 night in Dec 2023

10/10 Excellent

peter

Liked: Staff & service, amenities, property conditions & facilities
Second time we stayed in a suite at the holiday inn express we do it again in a second we love this place with breakfast is excellent. The people are wonderful. Highly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel. Clean, quiet and the beds were very comfortable. Lots of shopping near by.
Stayed 1 night in Nov 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are comfortable, coffee was good and decent breakfast Staff very friendly and accommodating. I would stay again.
Stayed 3 nights in Aug 2024