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Embassy Suites by Hilton Chicago Naperville

3.5 star property
Travelers enjoy delicious meals and a restful night's sleep at this vibrant Chicago hotel offering both comfort and urban excitement

Choose dates to view prices

Embassy Suites by Hilton Chicago Naperville offers a complimentary breakfast buffet and daily manager's reception. Enjoy American dishes at Brickstones Grill, swim in the indoor pool, and stay connected with high-speed WiFi throughout your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
The current price is RM446
RM498 total
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 44 of 44 rooms

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch flat-screen TV with premium TV channels, TV, first-run films

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(32 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with premium TV channels, TV, first-run films

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

7.6 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

7.0 out of 10
Good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

42-inch flat-screen TV with premium TV channels, TV, first-run films

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Egyptian cotton bed sheets
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium One-Room King Studio Suite

  • Sleeps 4

Two-Room Suite With Two Queen Beds And Tub-Mobility Accessible

  • Sleeps 6

2 QUEEN BEDS 2 ROOM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1 KING 2 ROOM SUITE MOBILITY ACCESS RI SHWR

  • Sleeps 4

2QN 2RM STE MOBILITY/HEARING ACCESS RI SHWR

  • Sleeps 6

2QNS 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1KING 2 RM PREM SUITE MOBILITY ACCESS W-TUB

  • Sleeps 4

1 KG 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1 KNG 1 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1KING 1RM STUDIO SUITE MOBILITY ACCESS W/TUB

  • Sleeps 4

2QUEENS 2 RM PREMIUM STE MOBILITY ACCESS TUB

  • Sleeps 6

Two Room Suite With 2 Queen Beds

  • Sleeps 6

2 Queens Beds-2 Room Premium Suite

  • Sleeps 6

1 King Bed-1 Room Studio Suite

  • Sleeps 4

Two Room Premium King Suite

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed-Mobility Accessible With Tub

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

2 Room Suite-Pure Wellness-2 Queen Beds

  • Sleeps 6

1 King Bed 1 Room Pure Wellness Suite

  • Sleeps 4

Two-Room Suite-Pure Wellness With 1 King Bed

  • Sleeps 4

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About the area

Located in Naperville, Embassy Suites by Hilton Chicago Naperville is in the city centre. Naper Settlement Museum and Moser Tower and Millennium Carillon are local landmarks, and some of the area's attractions include DuPage Children's Museum and Morton Arboretum. Four Columns at Morton Arboretum and Odyssey Fun World are also worth visiting. Visit our Naperville travel guide
Map
1823 Abriter Court, Naperville, IL, 60563

What's nearby

  • Northern Illinois University - Naperville Campus
    2 min walk - 0.2 km
  • Naperville Yard Indoor Sports Complex
    6 min walk - 0.6 km
  • Northwestern Medicine Proton Center
    2 min drive - 3.2 km
  • Nike Sports Complex
    3 min drive - 2.9 km
  • University of Chicago Hospital
    3 min drive - 1.8 km

Getting around

  • Downers Grove Belmont Station
    10 min drive
  • Chicago O'Hare International Airport (ORD)
    38 min drive

Restaurants

  • 7 Brew Coffee
    3 min drive
  • Super H Mart
    19 min walk
  • McDonald's
    18 min walk
  • Chick-fil-A
    3 min drive
  • Panera Bread
    3 min drive

About this property

Embassy Suites by Hilton Chicago Naperville

Hotel in the city centre
Take advantage of a free breakfast buffet, a corner/local shop and a free daily manager's reception at Embassy Suites by Hilton Chicago Naperville. The on-site American cuisine restaurant, Brickstones Grill, offers lunch, dinner, light fare and children's meals. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • A free local area shuttle, an electric car charging station and express check-out
  • Express check-in, a ballroom and newspapers in the reception
  • Guest reviews speak highly of the helpful staff
Room features
All 168 rooms offer comforts, such as premium bedding and first-run films, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and sofa beds
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels and first-run films
  • Separate sitting areas, separate dining areas and fridges

Similar properties

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.0 out of 10, Wonderful, 1,008 reviews
The price is RM351
RM391 total
includes taxes & fees
22 Feb - 23 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (13,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Frequently asked questions

Does Embassy Suites by Hilton Chicago Naperville have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites by Hilton Chicago Naperville?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Naperville on 15 Mar 2026 start from RM 446.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Chicago Naperville pet-friendly?

Yes, Embassy Suites by Hilton Chicago Naperville allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Chicago Naperville?

Self-parking is free at this property.

What time is check-in at Embassy Suites by Hilton Chicago Naperville?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Embassy Suites by Hilton Chicago Naperville?

Checkout is at 11 AM.

Where is Embassy Suites by Hilton Chicago Naperville located?

Located in the heart of Naperville, this hotel is within a 10-minute walk of Northern Illinois University - Naperville Campus and Naperville Yard Indoor Sports Complex. Nike Sports Complex and University of Chicago Hospital are also within 2 miles (3 km).

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Reviews

Embassy Suites by Hilton Chicago Naperville Reviews

8.4

Very good

8.4

Cleanliness

8.8

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 624 out of 1095 reviews
Rating 8 - Good. 204 out of 1095 reviews
Rating 6 - Okay. 127 out of 1095 reviews
Rating 4 - Poor. 55 out of 1095 reviews
Rating 2 - Terrible. 85 out of 1095 reviews

Reviews

6/10 Okay

Yaminah

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast wes not good. It was cold and stale. The room was clean with no issues. Staff was extremely nice.
Stayed 1 night in Feb 2026

6/10 Okay

Patrice

Liked: Cleanliness, amenities
I was booked for a particular room and the day of I was told the room was unavailable and I was moved to another room on a different floor. When I requested to stay on the same floor as my previous room, it was reluctantly honored but when I arrived my room was freezing cold. I looked on the thermostat and the air conditioner was on set to 64 degrees. The legs on the table in the room were extremely wobbly to the point where it was unable to be utilized. Aside from those encounters, the breakfast was excellent and the bar was decent.
Stayed 1 night in Jan 2026

10/10 Excellent

Yaminah

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always amazing!
Stayed 1 night in Jan 2026

6/10 Okay

EVANTHIA

Liked: Cleanliness, property conditions & facilities
Great location with many choices of restaurants near by, clean comfortable and friendly staff
Stayed 5 nights in Jan 2026

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Positive stay
Stayed 6 nights in Jan 2026

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was outstanding with made-to-order omelets.
Stayed 1 night in Jan 2026

10/10 Excellent

Gretchen

Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely stay with the family celebrating the new year!
Stayed 4 nights in Dec 2025

4/10 Poor

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Lacking client satisfaction on this stay. Stayed here a few weeks ago and had a very pleasant experience. This stay was entirely different.
Stayed 2 nights in Jan 2026

10/10 Excellent

Luis de Jesus Pitre

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Dec 2025

4/10 Poor

Jeanelle

Disliked: Cleanliness, amenities, property conditions & facilities
The room was pretty beat up - lots of scratches and scuffs. There was a lamp with a shade that was askew I could not get to sit flat as it had been through too much! Staff was pleasant enough, but the room I was in needed some TLC
Stayed 1 night in Dec 2025

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff. Very accommodating
Stayed 1 night in Nov 2025

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The room and the premises were well maintained
Stayed 1 night in Dec 2025

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Dec 2025

2/10 Terrible

Sara

Disliked: Amenities, property conditions & facilities
The pool was not working and we were not warned of it ahead of time. I asked for a partial refund due to the inconvenience and you would’ve thought I was asking for a million dollars. The staff was not very friendly…the front desk, bartender, and breakfast hostess were all extremely rude.
Stayed 1 night in Dec 2025

8/10 Good

Melissa

Liked: Amenities
Excellent breakfast always!! Rooms could use some upkeep caulk around tub and toliet were dingy. Over all still only place we will stay
Stayed 2 nights in Dec 2025

2/10 Terrible

Emily

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was helpful, but we had to switch from our intial room because we were put right next to extremely noisy air conditioning units on the second floor. Once we moved, our room barely had hot water. We were told that the boiler had been recently repaired and the only solution was to keep running the hot water until it warmed up or change rooms AGAIN. We decided to stay, but the issue never got better. Every time we wanted to take a shower, we had to run the hot water from every faucet for 20 minutes, or take an ice cold shower. Really disappointing from a hotel of Embassy's caliber.
Stayed 2 nights in Dec 2025

8/10 Good

Naseema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu was large and made on order items available
Stayed 2 nights in Dec 2025

6/10 Okay

Ashley

No stairs???? Very busy weekend with a seminar & only had elevators for use? Found that very very odd and not safe-
Stayed 3 nights in Dec 2025

8/10 Good

Martha

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and a great size. I love the separation of rooms giving all of us the ability to spread out. The beds were comfortable. The breakfast was great with lots of hot and cold options and drinks. My only complaint was that you cannot use the stairs to access the hotel rooms. You can only take them down and go outside. We had to wait on the elevators because of a conference letting out as we were trying to get to our rooms. We were on the second floor and stairs would have helped our wait.
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Charlie

Liked: Cleanliness, amenities, property conditions & facilities
The room and service were great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Great stay again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Margaret

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
First room dirty bathroom Second room thermostat broken, banging noise all night long. Chunk of blonde hair in towels 1 elevator working and there's a convention here all weekend. Using staurs to get to rooms is ridiculous
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was perfect for our Thanksgiving holiday. Unfortunately only 1 of the 3 elevators was working which created some delays but definitely would come back!
Stayed 4 nights in Nov 2025