Box 36 Lakeview Heights, I 90 Exit 263, Chamberlain, SD
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 332 out of 991 reviews" "
10 - Excellent
332
Rating 8 - Good. 328 out of 991 reviews" "
8 - Good
328
Rating 6 - Okay. 193 out of 991 reviews" "
6 - Okay
193
Rating 4 - Poor. 87 out of 991 reviews" "
4 - Poor
87
Rating 2 - Terrible. 51 out of 991 reviews" "
2 - Terrible
51
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
WES
Travelled with family
27 May 2024
Liked: Cleanliness, staff & service, amenities
Our state was good, comfortable but older room, some minor repairs were needed, but an okay place to stay.
WES
Stayed 1 night in May 2024
8/10 Good
Mark
21 May 2024
Liked: Cleanliness, staff & service
Mark
Stayed 1 night in May 2024
Response from Lisa on 24 May 2024
Thank you for staying with us. I am very pleased to hear that you enjoyed your stay.
6/10 Okay
robert
Travelled with group
20 May 2024
Room was clean. Staff was friendly. This is the third or fourth time I’ve stayed here and for the price point it’s hard to beat.
robert
Stayed 3 nights in May 2024
Response from Lisa on 20 May 2024
Thank you for staying with us. We are very pleased to hear that you enjoyed your stay.
6/10 Okay
Steven
Travelled with family, Business traveller, Travelled with pets
Didn’t know what to expect but I was very happy when I arrived. Staff was helpful explained everything. Room was very nice and the view of the river was a plus. I would recommend
John
Stayed 1 night in May 2024
Response from Lisa on 16 May 2024
Thank you so much for staying with us. I am very pleased to hear that you enjoyed your stay.
Racist ppl work here. Front desk dude said they don’t rent to locals which means they don’t rent to POC. He harassed us the whole time and made my guests feel uncomfortable.
Kiya
Stayed 1 night in May 2024
Response from Fred on 26 May 2024
I deeply apologize that we came off as being racist to you. It was not intended and not the truth in any way. Most of our employees are Native American. There was allot of frustration after your child broke the window. Allot of things were said I am deeply sorry that this has happened.
10/10 Excellent
Dwight
29 Apr 2024
Liked: Amenities
There was a pile of old appliances out our view
Dwight
Stayed 1 night in Apr 2024
Response from Lisa on 30 Apr 2024
Thank you for staying with us! We are so pleased to hear that you enjoyed your stay with us. Thank you for letting us know about these issues, so we can get them resolved.
Little outdated but great breakfast and nice people. Pool was clean, parking is a little tough.
Derik
Stayed 2 nights in Apr 2024
Response from Lisa on 30 Apr 2024
Thank you for staying with us! We are so pleased to hear that you enjoyed your stay with us. Thank you for letting us know about these issues, so we can get them resolved.
Don’t trust the Expedia address unless it’s taking you to front road friendly staff clean poor water pressure but for the price it’s a great place
Libbey
Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Thank you for staying with us! We deeply aplogize for the wrong adress, thank you for letting us know about this issue. We also apologize for the ba water presure.
10/10 Excellent
Daniel
17 Feb 2024
Liked: Staff & service
Daniel
Stayed 1 night in Feb 2024
Response from Lisa on 28 Feb 2024
Thank you for staying with us! We are so glad to hear that you had a wonderful stay.
10/10 Excellent
Tim
2 Feb 2024
Tim
Stayed 1 night in Feb 2024
Response from Lisa on 20 Mar 2024
Thank you for staying with us! I am Super pleased to hear that you enjoyed your stay.
Front clerk was great and friendly. Super helpful for a late check in. The room was easy access and quiet but the hair in the bed under sheet, pillows and comforter as well as the smashed grape on the floor made me cringe. If the room was cleaned correctly I would rate a 10/10 for small town hotel stays. We didn't check in until almost midnight and this led to us uncomfortable and sleeping with our small road trip car blankets with hoodies as pillows
Kristen
Stayed 1 night in Dec 2023
Response from Lisa on 20 Jan 2024
Thank you for staying with us. I am so sorry that your room was not cleaned correctly. Hopefully you will give us a chance to redeem ourslves.
8/10 Good
WAYNE
18 Dec 2023
WAYNE
Stayed 1 night in Dec 2023
Response from LIsa on 20 Jan 2024
Thank you for staying with us! Hope to see you again.
Thank you for staying with us! Hope to see you again.
6/10 Okay
Frederick
20 Nov 2023
Liked: Cleanliness, staff & service
I was on the first floor and the noise coming through the ceiling was unusually loud
Frederick
Stayed 3 nights in Nov 2023
Response from Lisa on 20 Nov 2023
I am so sorry to hear how noisy it was. Thank you for letting us know so we can fix this issue.
6/10 Okay
Michael
19 Nov 2023
Liked: Staff & service
Disliked: Cleanliness
Staff was very pleasant and check in was efficient. Carpet in room worn and strands of hair in sink and hair on toilet bowel. Sleep was comfortable and quiet.
Michael
Stayed 1 night in Nov 2023
Response from Lisa on 20 Nov 2023
Thank you for staying with us. I am very sorry to hear that your room was not up to standards. Thank you for informing us so we can fix this issue.
8/10 Good
Mary
19 Nov 2023
Mary
Stayed 1 night in Nov 2023
Response from Lisa on 20 Jan 2024
Thank you for staying with us! Hope to see you again.
I asked for a quiet room. I was placed directly accross the breakfast room. The room let the nose right in starting at 6:30 am. It sounded like the conversations were coming from inside the room. That’s how poor the soundproofing is. Then we can hear all the cars in the parking lot starting and pulling away. There was no do not disturb sign, so I had to write it on a napkin and place it on the door handle. The room was clean. It was just the noise level that was awful.
Perry
Stayed 1 night in Oct 2023
Response from Lisa on 15 Oct 2023
I am so sorry to hear about all the noise around you. i completly understand how frustrating that could be.
The pool and whirlpool area was very nice. Staff was very friendly and helpful. The guests in the nearby rooms were noisy as was the heating unit. Good value.
Roy
Stayed 1 night in Oct 2023
Response from Lisa on 15 Oct 2023
Thank you for staying with us. I am very pleased to hear that you enjoyed your stay. I deeply apologize for all the noise.I understand how frustrating that can be.Hope to see you again.
6/10 Okay
Roxanne
11 Oct 2023
Roxanne
Stayed 1 night in Oct 2023
Response from Lisa on 15 Oct 2023
Thank you for staying with us. I am very pleased to hear that you enjoyed your stay. Hope to see you again.