Exterior
Check availability

Reviews of OYO 476 Hedda Hotel

2.5 out of 5
OYO 476 Hedda Hotel
0, Junquera Ext., Cebu, Cebu

Reviews

6.0
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gary

Disliked: Staff & service
Stayed 1 night in Jul 2022
Response from Noah on 23 Aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Noah

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021
Response from Ammy on 29 Nov 2021
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

4/10 Poor

Trisha

Travelled with partner
Disliked: Cleanliness
The owner asked me to pay very expensive meals and the portion sizes were small. On top of that, she was very rude to her guests. Won’t be coming back here. Don’t go here if you are from abroad especially because said owner is a hustler.
Stayed 8 nights in Oct 2021
Response from Ammy on 22 Oct 2021
Hi, Trisha! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

2/10 Terrible

Marty

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were great but we never got the Family Room instead we were given another room at Red Doorz and it’s a room with 2 single bed!!!
Stayed 9 nights in Sep 2021
Response from Amihan on 18 Sept 2021
Hi, Marty! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Amihan!

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish to have more outlets and wish the tv can extend facing the bed
Stayed 2 nights in May 2021
Response from Marie on 2 Jun 2021
Thanks for the positive rating, Donald! We feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, Marie!

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from Leo on 26 Nov 2020
Hi, Donald! Thanks a lot for staying with us. We hope to welcome you again with a wonderful experience further. Regards, Alex

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Noor on 12 Mar 2020
Hi, Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Noor!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Feb 2020
Response from OYO on 22 Feb 2020
Sorry for the discommode, We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Kevin

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good and very accessible. Staff are friendly. Rooms are very spacious and clean. But probably much better if Bathroom have hooks to place towel/ clothes. It would be also nice if there is a mirror in a room. Otherwise good place to stay and affordable.
Stayed 2 nights in Jan 2020
Response from Zara on 16 Jan 2020
Hi, Leo! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Zara

10/10 Excellent

Leilani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2021
Response from Marie on 16 Feb 2021
Hi, Leilani! Thanks for the positive rating, looking forward to serving you soon. Have a nice day :) Regards, Marie!