Café

Reviews of Holiday Spa Hotel

3 out of 5
Holiday Spa Hotel
Gov. M. Cuenco Avenue, Cebu, Cebu

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 290 reviews" "
Rating 8 - Good. 100 out of 290 reviews" "
Rating 6 - Okay. 79 out of 290 reviews" "
Rating 4 - Poor. 33 out of 290 reviews" "
Rating 2 - Terrible. 13 out of 290 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Troy Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great connected gym
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Nothing
Stayed 1 night in Feb 2024

6/10 Okay

Edmundo jr

Disliked: Property conditions & facilities
WiFi is not working I stay for 4 days remote controls. Need to replace
Stayed 4 nights in Jan 2024

4/10 Poor

Divina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Edgardo

Stayed 8 nights in Nov 2023

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff
Stayed 5 nights in Nov 2023

4/10 Poor

Eric, Austin

Travelled with partner
Disliked: Amenities, property conditions & facilities
The a/c was very loud. Hot water didn't last long. The bed sheets was rough. They charge for using the gym. Wasn't easy access to IT Park.
Stayed 2 nights in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Charlotte

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2023

4/10 Poor

Editha

Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Simple roof over your head
For this price point, ok value for the money. Mo frills just stay and go
Stayed 2 nights in Jul 2023

10/10 Excellent

Emmanuel

Stayed 1 night in May 2023

8/10 Good

Piet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No water cooker
Stayed 2 nights in Apr 2023

2/10 Terrible

Lucita

I don't like the food , the location is way far from my destination road is narrow the people are not really hospitable in short I didn't stay there I cancelled it.
Stayed 2 nights in Mar 2023

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. The gym and spa were excellent
Stayed 2 nights in Oct 2022

10/10 Excellent

Marsha, WATERVILLE

Stayed 2 nights in Jul 2022

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
The pool & the gym is a good addition to this hotel to enjoy. I do not like that the hotel is hard to find. A few drivers does not know where it is as the entrance is kind of hidden from the busy roadway. The floor needing some fixing of broken tiles in the hallway toward the hotel room but the staffs are friendly and hotel is clean. Even the security guards are friendly. The guards calls a taxi for you to insure that you are safe as they write the plate numbers before you leave.
Stayed 4 nights in Apr 2022

8/10 Good

Justine Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. But this is my concern. Toilet not flashing properly.. Poor Wifi.. Poor Tv Cable..
Stayed 1 night in Nov 2021

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First room air-conditioner didn't work at all. Second room aircon barely worked...it took several hours to cool down. TV channels didn't work...audio but no video. Door wouldn't lock. When I was in the room the chain worked but when I left the room briefly I couldn't lock the door leaving my valuables inside unprotected. Wifi did work.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and convenience. Very clean too.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I hoped for! Great place! Super friendly staff. Clean room, pool, and fitness center!
Stayed 6 nights in Feb 2020

6/10 Okay

Fate

Business traveller
Disliked: Staff & service
Reception staff were helpful but room service especially the restaurant was terrible.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxi services were fast. But the cafe never had change for large bills i could never buy anything.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, room was very spacious. Bed great and quiet
Stayed 1 night in Aug 2019
Response from Brigette on 6 Sept 2019
Thank you for your great review. We want our guests to be satisfied. Hope to see you again.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel but the day I was there no WIFI was available in the room. Had use WIFI in the lobby which is very noisy from the GYM inside. The noise is mainly from the GYM members which really should not be hanging around the lobby!
Stayed 1 night in Jul 2019

6/10 Okay

Antonio, Auckland

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Delux room should have have cool drinks fridge in room
Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Abdulkarim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was older but clean and staff was great and friendly and couldn’t beat the price. The plus was they had a great gym to work out in
Stayed 2 nights in Jan 2019
Response from Rej on 6 Mar 2019
Dear valued guest! Thank you very much for staying with us. We hope to accommodate you in your next staycation!

10/10 Excellent

Verified traveller

Liked: Staff & service
This hotel is just as advertised and very clean and quiet. The staff is wonderful and accommodating. Breakfast at the cafe is a great way to start the day before a taxi ride to work or shopping. Great dining is available a short walk away at Cafe George. I will definitely return to this hotel on my next trip!
Stayed 7 nights in Feb 2019
Response from Rej on 6 Mar 2019
Dear valued guest. Thank you very much for dropping your feedback. We truly hope to accommodate you in your next staycation!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Marina

Disliked: Cleanliness
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to cebu city
The hotel is good, there is no not water, although the weather was hot for me it was ok to have cold shower, over all it was good for the prize I have paid for my stay at holiday spa hotel
Stayed 3 nights in Nov 2018

8/10 Good

Mariflo, Ortigas, Mandauyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here twice, nice clean room but WiFi is too slow
Stayed 7 nights in Nov 2018

8/10 Good

Dennis, Dallas

Liked: Cleanliness, staff & service
The hotel was overall good. Big comfy bed, good worling a/c, good location. Down side was a nightclub next to the hotel tgat had music you could hear in the rooms and hallway till late night. The pool is nice but its usually filled with gym guests swimming laps so it was hard to enjoy. They have a hotel policy of if you leave you are supposed to leave the room key with the front desk. After i did that 3 times and not once got asked for any identification for getting my room key i stopped.
Stayed 19 nights in Sep 2018

10/10 Excellent

edward, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet at night
Friendly , lovely food , nice room sizes , lovely pool
Stayed 1 night in Sep 2018

10/10 Excellent

Mac, Kelso, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff. Room is comfortable. Nice pool and gym. Cafe menu and food could use some improvement.
Stayed 2 nights in Aug 2018

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Actually better than expected ;-)
I'm not real hard to please and I am willing to stay in a lower level hotel as long as its comfortable and safe. The Holiday Spa actually turned out to be even better than I expected. The lobby is a good start with a gym, outdoor pool, spa , salon and cafe. The staff was polite and the room very spacious. My only draw backs were that the mattress was extremely firm and I prefer a softer one and that there is not much around without going about 1/2 mile to a mall or store. Not too far, but nothing in proximity. Still, I would stay again if I go to Cebu.
Stayed 3 nights in Aug 2018

10/10 Excellent

Richard, Kelso, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym Restaurant Friendly staff and security. Quite and clean.
Stayed 1 night in Aug 2018

4/10 Poor

L, Ohio

Hotel is in area where you have to drive a distance for everything you want to do. They charge you for everything and very expensive to what other locals charge for same or better. If cant find a hotel to book this one will be fine but reccomend get something in lapu lapu area
Stayed 9 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff
I loved my stay at the holiday spa hotel everyone was friendly and the rooms clean
Stayed 8 nights in Feb 2018
Response from REJ on 10 Aug 2018
Hi! We truly appreciate your feedback! We are delighted you have a fulfilling stay in Holiday Spa! Cheers!

6/10 Okay

NASIR, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for vacation
No smoking inside room. Many dogs outside the hotel. Nice swimming pool.
Stayed 2 nights in Jul 2018
Response from REJ on 10 Aug 2018
Hi Mr. Nasir! Thank you for dropping by your feedback. We'll work hard to deliver quality service to our valued guest and ensure they are satisfied with their stay with us! Have a nice day!